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Questions # 1:

The App-A-Day company offers software applications for various topics. When a customer purchases a desired application from the App-A-Day online store, he is directed to a page where he can download the application directly. When the customer is redirected and begins downloading the application, which specific standard protocol is most likely transferring the application?

Options:

A.

FTP

B.

HTTPS

C.

HTTP

D.

SMTP

Questions # 2:

The official CIW Web site has an IP address of 72.44.192.233. Which technology allows Web users to enter the URL www.CIWcertified.com in the browser address bar to access the site, instead of having to remember and enter the IP address?

Options:

A.

SSL

B.

DNS

C.

HTTP

D.

NNTP

Questions # 3:

Your customer scheduled a meeting to discuss a project you are managing. Early testing indicates that there are currently quality problems with some of the more complex features. The customer stated that quality and budget are his two main concerns: The project must be developed within budget and must be very high quality. When you asked the customer if he would be willing to extend the deadline to meet his objectives, he stated this was not possible.

What adjustment to the project triangle components can you suggest to meet your customer’s needs?

Options:

A.

Suggest that the scope be limited to include only the most important features.

B.

Inform the customer that he must compromise one of the threeelements of a project triangle:quality, budget or schedule.

C.

Suggest that the customer hire temporary contractors.

D.

Suggest that the customer use a Gantt chart to add time to the project.

Questions # 4:

Raoul has received a file attachment from a known individual. He has no reason to expect files from this individual. Which of the following is an effective security strategy for Raoul to take?

Options:

A.

Open the file attachment and use anti-virus software to scan it.

B.

Before opening the attachment, use anti-virus software to scan the system’s hard disk.

C.

Make back-up copies of important files so that it is possible to recover them in case of an incident.

D.

Before opening the attachment, call or send a text or instant message to the individual to verify that he or she meant to send it.

Questions # 5:

Roberto’s company is releasing updates to a specific product. He needs to educate the company’s sales managers, who are located in various international locations, about the new product updates. Which of the following methods would be the most economical and efficient solution for Roberto to discuss the required information with the sales managers synchronously?

Options:

A.

Send the product update blueprints via e-mail to each of the sales managers and ask them to contact him with any questions.

B.

Schedule an in-person sales meeting with them at the company headquarters so that the updates can be demonstrated and any questions answered with the entire group present.

C.

Schedule a Webinar with the sales managers so that the updates can be demonstrated and any questions answered with the entire group.

D.

Post the product update blueprints on the company’s Web site and call each sales manager personally to discuss their individual questions or concerns offline.

Questions # 6:

You are the technology coordinator for a small multi-national corporation with offices in Los Angeles, New York, Tokyo and London. You have been asked to coordinate a live and interactive meeting that will allow executives from each of the offices to meet virtually and share presentations. What is the best way to achieve this desired goal?

Options:

A.

Podcast

B.

Webcast

C.

Conference call

D.

Web conference

Questions # 7:

You have 20 remote employees flying in to attend a corporate meeting. The morning of travel day, the administrator tells you that the hotel reservations have changed. What is the best way to send each traveling employee a quick message with the new hotel information?

Options:

A.

Update the meeting agenda with the hotel information.

B.

Post an announcement to the company’s Web site with the new hotel information.

C.

Call each stakeholder and leave a message with the address of the hotel.

D.

Send a text message with the hotel information to the mobile phone of each traveler.

Questions # 8:

Emelia and Lola have created a new software application that allows messaging site subscribers to analyze the message statistics in order to more easily assess and interact with followers. They have decided to license this software according to the GNU GPL Version 3. What does this license allow them to do with their software?

Options:

A.

They can only sell this software through a not-for-profit company.

B.

They can sell this software, but only if they make the software code available on a public server.

C.

The software enters the public domain for free use and can be altered by other programmers, who must then make their changes freely available as well.

D.

The software enters the public domain for free use, but any changes made in the future can be kept secret, allowing them to profitably sell the modified software.

Questions # 9:

You use a proprietary Windows-based program to generate architectural drawings and plans for your freelance drafting business. You have a personal Web site and would like to share samples of your work for potential new customers to review. To which file format should you convert your drawings so that they are viewable regardless of the local operating system used by the individual viewing your site?

Options:

A.

PDF

B.

MP3

C.

DOC

D.

XML

Questions # 10:

Selena needs to send a message to her manager providing all the details of a business proposal. The idea they have discussed is critical to the business. The project is considered urgent and confidential. Selena wants to get this outline to her manager as quickly as possible. What would be the most appropriate way Selena could use an SMS (text) message in relation to this proposal?

Options:

A.

To send a useful summary of the proposal to her manager so that the manager has it available during a presentation

B.

To alert her manager that she has sent the proposal via e-mail so her manager can view the proposal as soon as possible

C.

To provide a detailed outline of the proposal so that her manager can refer to it as he travels

D.

To send the proposal as an attachment to the text message

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