Pass the GAQM: Management CITM-001 Questions and answers with ExamsMirror

A field is a unit of data that can store one or more characters, such as a name, a date, or a number. Fields are used to organize and store data in databases, spreadsheets, and other applications. A byte is a unit of digital information that consists of eight bits, which are binary digits that can have two values: 0 or 1. An octet is another term for a byte, especially in the context of network protocols and data transmission. A decimal is a number system that uses ten symbols: 0, 1, 2, 3, 4, 5, 6, 7, 8, and 9. Decimals can also have a decimal point to represent fractions, such as 3.14 or 0.25. References: Certified IT Manager (CITM) Course Outline, Grouping Symbols and Order of Operations, A group of characters is called as a

 Sequential interdependence occurs when the output of one unit or group becomes the input for another. This type of interdependence requires coordination and communication among the units or groups involved, as any delay or error in one unit can affect the performance of the next unit. An example of sequential interdependence is an assembly line, where each stage of production depends on the previous one12 References:

1: 9.4 Intergroup Behavior and Performance - OpenStax

2: Three Types of Interdependence in an Organizational Structure | Small Business - Chron.com

Interviews are a user-oriented design technique that allows the systems analyst to spend a great deal of time with the users, understanding their needs, preferences, expectations, and problems. Interviews can be structured, semi-structured, or unstructured, depending on the level of flexibility and depth required. Interviews can provide rich and detailed insights into the users’ context, goals, tasks, and pain points, as well as their feedback and suggestions for improvement. Interviews can also help to establish rapport and trust between the systems analyst and the users, which can facilitate the design process and user acceptance. References: User-Centered Design Basics | Usability.gov, User-centered design: Definition, examples, and tips

evelopment, testing, installation, and maintenance12 The installation stage is the sixth and final stage of the SDLC, where the system is deployed to the target environment and made available to the end users. This stage involves activities such as hardware and software installation, configuration, data migration, user training, and documentation. The installation stage ensures that the system is functional, secure, and meets the user expectations34 References: 1: Systems development life cycle - Wikipedia 2: System Design Life Cycle | SDLC (Design) - GeeksforGeeks 3: System Design Life Cycle | SDLC (Design) 4: System Development Life Cycle - GeeksforGeeks

In a multi-user design, one group usually develops the systems for use by another group. This is because different groups of users may have different needs, preferences, and expectations for the system. For example, a system that is designed for the accounting department may not be suitable for the marketing department, or a system that is designed for the managers may not be user-friendly for the employees. Therefore, a multi-user design involves identifying the target users, analyzing their requirements, designing the system accordingly, and testing the system with the users. A multi-user design also requires coordination and communication among the developers and the users, as well as among different user groups, to ensure that the system meets the needs and expectations of all stakeholders. References: Multi-User Operating System - GeeksforGeeks; Multiple Group Design: Definition & Examples - Study.com; Chapter 10: Information Systems Development

Classes are a fundamental concept in object-oriented programming and modeling. A class describes a group of objects that share the same features, constraints, semantics, and behavior. A class is shown as a rectangle with the class name and optionally with compartments for attributes and operations. Classes can be used to model real-world entities or system components. Classes can also have relationships with other classes, such as generalization, association, aggregation, or composition. References: 1

Classes are a fundamental concept in object-oriented programming and modeling. A class describes a group of objects that share the same features, constraints, semantics, and behavior. A class is shown as a rectangle with the class name and optionally with compartments for attributes and operations. Classes can be used to model real-world entities or system components. Classes can also have relationships with other classes, such as generalization, association, aggregation, or composition. References: https://www.cs.toronto.edu/~sme/CSC340F/slides/11-objects.pdf

https://www.cs.toronto.edu/~jm/340S/Slides2/ClassD.pdf

Application software is a type of computer program that performs a specific personal, educational, or business function. It is designed to help users perform an activity or solve a problem. Application software can be classified into two basic categories: general-purpose and specific-purpose. General-purpose application software can be used for a variety of tasks, such as word processing, web browsing, or image editing. Specific-purpose application software is tailored for a particular domain, such as accounting, engineering, or gaming12

According to these definitions, Adobe Photoshop, Internet Explorer, and Microsoft Word are examples of application software. Adobe Photoshop is an image editing software that allows users to create and modify digital images. Internet Explorer is a web browser software that enables users to access and view web pages. Microsoft Word is a word processor software that allows users to create and edit text documents. All these software are designed to help users perform specific tasks and are independent of the operating system or hardware.

On the other hand, Linux and Unix are not examples of application software. They are examples of system software, which is a type of computer program that controls and manages the operation of the computer and its peripherals. System software includes operating systems, device drivers, firmware, and utilities. Operating systems, such asLinux and Unix, are system software that provide the basic functions and services for running other software and applications. They are responsible for managing the hardware resources, such as memory, CPU, disk, and network, and providing the user interface, such as command-line or graphical. System software is essential for the functioning of the computer and is usually pre-installed or embedded in the computer123 References: 1: Application software | Definition, Examples, & Facts | Britannica, 2: What is Application Software? App Software Examples and Basics - Quickbase, 3: Application software - Wikipedia

Explicit knowledge is the type of knowledge that can be easily articulated, expressed, and recorded in the form of text, number, symbol, code, formula, or musical note. It is the knowledge that is based on facts, data, and rules that can be shared and communicated. Examples of explicit knowledge are company policies, process documents, research reports, etc12345 References:

1: Different Types of Knowledge: Implicit, Tacit, and Explicit | Bloomfire

2: Tacit Knowledge Vs. Explicit Knowledge - Association for Intelligent Information Management

3: Tacit Knowledge: Definition, Examples, and Importance - Helpjuice

4: Explicit Knowledge: Definition, Examples, and Methods - Document360

5: Difference Between Explicit Knowledge and Tacit Knowledge - Key Differences

Organizations are linked extensively to increase their efficiency and effectiveness in achieving their goals. By reducing cycle times, organizations can deliver their products or services faster and more responsively to their customers. By improving accuracy, organizations can reduce errors, waste, and rework, and enhance their quality and reliability. These outcomes can also increase the capability of the organization to meet the changing needs and expectations of the market and the stakeholders. References: Sample Exam - GAQM, page 1, question 1; The Future of Flexibility at Work, paragraph 4.

A malicious program that records a user’s keystrokes is an example of a Trojan horse. A Trojan horse is a type of malware that masquerades as a legitimate file or application, but secretly performs malicious actions in the background. A Trojan horse can be used to install other malware, such as keyloggers, on the victim’s device. A keylogger is a specific type of Trojan horse that captures and sends the user’skeystrokes to a remote attacker, who can use them to steal sensitive information, such as passwords, credit card numbers, or personal data.

The other options are not correct because:

Adware is a type of malware that displays unwanted advertisements on the user’s device, often redirecting them to malicious websites or installing more malware. Adware does not necessarily record the user’s keystrokes, although some adware may have keylogging capabilities.

An anti-virus program is a software that protects the user’s device from malware, such as viruses, worms, ransomware, spyware, etc. An anti-virus program does not record the user’s keystrokes, but rather scans and removes any malicious programs that may do so.

A performance monitor is a software that measures and displays the performance of the user’s device, such as CPU usage, memory usage, disk space, network traffic, etc. A performance monitor does not record the user’s keystrokes, but rather provides useful information for troubleshooting or optimizing the device.

References:

CITM Study Guide, Chapter 7: IT Security Management, pp. 131-132

What Is a keylogger and how to detect keystroke logging - Norton

Keylogger: how to recover the infected pc? - Panda Security