Pass the Isaca Certification CRISC Questions and answers with ExamsMirror

Measurability and consistency are the most essential attributes of an effective key control indicator (KCI), because they ensure that the KCI can be quantified, compared, and reported over time. A KCI should be able to measure the performance or effectiveness of a control in mitigating a risk and provide consistent results across different periods, sources, and methods. The other options are not the most essential attributes, although they may also be desirable for a KCI. Flexibility and adaptability are not the most essential attributes, because they may compromise the reliability and comparability of the KCI. Robustness and resilience are not the most essential attributes, because they are more relevant for the control itself, not the KCI. Optimal cost and benefit are not the most essential attributes, because they are more related to the value and feasibility of the KCI, not the quality and accuracy of the KCI. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers

The best way to help an enterprise define and communicate its risk appetite is to use a risk register, which is a document that records and summarizes the key information and data about the identified risks and the risk responses1. A risk register can help to:

Define the risk appetite, which is the amount and type of risk that the enterprise is willing to accept or pursue in order to achieve its objectives2. The risk register can include the risk appetite statement, which is a clear and concise expression of the enterprise’s risk preferences and boundaries3.

Communicate the risk appetite, which is the process of sharing and informing the risk appetite to the relevant stakeholders, such as the board, the management, the employees, or the customers4. The risk register can be used as a communication tool, which can provide a consistent and transparent view of the enterprise’s risk profile and performance5.

The other options are not the best ways to help an enterprise define and communicate its risk appetite, because:

Gap analysis is a technique that compares the current state and the desired state of a process, system, or organization, and identifies the gaps or differences between them6. Gap analysis can help to assess the alignment or misalignment of the enterprise’s risk appetite with its risk level, but it does not help to define or communicate the risk appetite itself.

Risk assessment is a process that estimates the probability and impact of the risks, and prioritizes the risks based on their significance and urgency. Risk assessment can help to identify andanalyze the risks that may affect the enterprise’s objectives, but it does not help to define or communicate the risk appetite itself.

Heat map is a graphical representation that uses colors to indicate the level or intensity of a variable, such as risk. Heat map can help to visualize and compare the risks based on their probability and impact, but it does not help to define or communicate the risk appetite itself.

References =

Risk Register - CIO Wiki

Risk Appetite - CIO Wiki

Risk Appetite Statement - CIO Wiki

Risk Communication - CIO Wiki

Risk Reporting - CIO Wiki

Gap Analysis - CIO Wiki

[Risk Assessment - CIO Wiki]

[Heat Map - CIO Wiki]

[Risk and Information Systems Control documents and learning resources by ISACA]

According to the three lines of defense model, the responsibility for managing risk and controls resides with the operational management, which forms the first line of defense. The operational management is the function that owns and manages risk as part of their accountability for achieving objectives. They are responsible for identifying, assessing, mitigating, and reportingon risks and controls within their areas ofoperation. They are also responsible for implementing and maintaining effective internal controls and ensuring compliance with policies, standards, and regulations.

The first step in conducting a BIA is to identify critical information assets. This involves determining which assets are essential to the organization's operations and would have the most significant impact if disrupted. Understanding these assets sets the foundation for assessing potential impacts and developing appropriate recovery strategies.

The first factor that should be considered when assessing risk associated with the adoption of emerging technologies is the organizational strategy. The organizational strategy defines the vision, mission, goals, and objectives of the enterprise, and provides the direction and guidance for its activities and decisions. The adoption of emerging technologies should be aligned with the organizational strategy, and support its achievement and performance. The organizational strategy also helps to determine the risk appetite and tolerance of the enterprise, and the criteria for evaluating the risks and benefits of the emerging technologies. Cost-benefit analysis, control self-assessment, and business requirements are also important factors to consider when assessing risk associated with the adoption of emerging technologies, but they are not the first factor to consider. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 1, Section 1.2.1.1, page 181

1: ISACA Certified in Risk and Information Systems Control (CRISC®) Exam Guide, Answer to Question 656.

Mitigating technology risk to acceptable levels means that the organization implements and maintains appropriate controls to reduce the likelihood and impact of potential threats or losses that may arise from the use of technology, such as IT systems, applications, networks, devices, etc.

The primary factor that should guide the mitigation of technology risk is the organizational risk appetite. This means that the organization defines and communicates the amount and type of risk that it is willing to accept or pursue in order to achieve its objectives and strategy.

The organizational risk appetite helps to determine the risk tolerance and thresholds for different risk categories and scenarios, prioritize the risks, select the most suitable risk responses, allocate the resources and budget for risk management, and monitor and report the risk performance and outcomes.

The other options are not the primary factors that should guide the mitigation of technology risk. They are either secondary or not essential for risk management.

The references for this answer are:

Risk IT Framework, page 25

Information Technology & Security, page 19

Risk Scenarios Starter Pack, page 17

Implementing a file corruption detection tool as a risk response strategy will help to reduce the impact of future events, as it will enable the organization to identify and correct the corrupted files before they cause further damage or loss. A file corruption detection tool is a software that scans and verifies the integrity and validity of the files, and alerts the users or administrators of any anomalies or errors. This helps to minimize the disruption and downtime caused by the data corruption incidents, and to preserve the quality and reliability of the data. Implementing a file corruption detection tool will not reduce the likelihood of future events, as it does not prevent or mitigate the causes or sources of the data corruption incidents. It will not restore availability, as it does not recover or restore the corrupted files, but only detects them. It will not address the root cause, as it does not analyze or eliminate the underlying factors that lead to the data corruption incidents. References = CRISC Certified in Risk and Information Systems Control – Question215; ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 215.

The risk manager’s best course of action when discovering significant vulnerabilities in a commercial off-the-shelf software product is to review the risk of implementing versus postponing with stakeholders. This means that the risk manager should assess the potential impact and likelihood of the vulnerabilities being exploited, as well as the benefits and costs of using the software product. The risk manager should also consult with the relevant stakeholders, such as the business owners, the IT department, the security team, and the vendor, to understand their perspectives, expectations, and requirements. Based on this analysis, the risk manager should decide whether to proceed with the implementation, delay it until the next release,or look for alternative solutions. The risk manager should also document and communicate the decision and the rationale behind it, and monitor the situation for any changes or new developments.

The other options are not the best course of action, because:

Running vulnerability testing tools to independently verify the vulnerabilities is a useful step to confirm the existence and severity of the vulnerabilities, but it is not sufficient to address the risk. The risk manager still needs to evaluate the trade-offs between implementing and postponing the software product, and involve the stakeholders in the decision-making process.

Reviewing the software license to determine the vendor’s responsibility regarding vulnerabilities is an important step to understand the contractual obligations and liabilities of the vendor, but it is not enough to mitigate the risk. The risk manager still needs to consider the impact and likelihood of the vulnerabilities, and the benefits and costs of the software product, and consult with the stakeholders to decide the best course of action.

Requiring the vendor to correct significant vulnerabilities prior to installation is an unrealistic and impractical option, as the vendor has already stated that the vulnerabilities will not be corrected until the next release. The risk manager cannot force the vendor to change their schedule or priorities, and may risk damaging the relationship with the vendor. The risk manager should instead work with the vendor to understand the nature and scope of the vulnerabilities, and the expected timeline and features of the next release, and use this information to inform the risk assessment and decision-making process.

A risk profile report is a document that summarizes the current status and trends of the risks that an organization faces, as well as the actions taken or planned to manage them1. A risk profile report is a useful tool for senior management to monitor and oversee the organization’s risk management performance and to make informed decisions and adjustments as needed2. One of the key components ofa risk profile report is the key performance indicators (KPIs), which are metrics used to measure andevaluate the achievement of the organization’s objectives and strategies3. KPIs are aligned with the organization’s risk appetite and tolerance, and they have specific targets or benchmarks that indicate the desired level of performance4. Therefore, if the KPIs are outside of targets, it means that the organization is not meeting its objectives and strategies, and that there may be gaps or issues in the risk management process or the risk response actions. This is a cause for further action by senior management, as they need to investigate the root causes of the deviation, assess the impact and implications of the underperformance, and take corrective or preventive measures to improve the situation and bringthe KPIs back to the targets. Incomplete KPI trend data, new KRIs, and lagging KRIs are not the most critical statements in a risk profile report that require further action by senior management, as they do not directly indicate a failure or a problem in the risk management performance or the achievement of the objectives and strategies. Incomplete KPI trend data means that there is missing or insufficient information on the historical or projected changes in the KPIs over time. This may affect the accuracy and reliability of the risk profile report, but it does not necessarily mean that the KPIs are outside of targets or that the objectives and strategies are not met. Senior management may need to request or obtain the complete KPI trend data, but this is not as urgent or important as addressing the KPIs that are outside of targets. New KRIs means that there are additional or revised metrics used to measure and monitor the level of risk associated with a particular process, activity, or system within the organization. This may reflect the changes or updates in the risk environment, the risk appetite and tolerance, or the risk assessment methodology. However, new KRIs do not directly indicate a failure or a problem inthe risk management performance or the achievement of the objectives and strategies. Senior management may need to review and approve the new KRIs, but this is not as urgent or important as addressing the KPIs that are outside of targets. Lagging KRIs means that there are metrics that measure and monitor the level of risk after a risk event has occurred or a risk response has been implemented. This may provide useful feedback and lessons learned for the risk management process, but it does not directly indicate a failure or a problem in the risk management performance or the achievement of the objectives and strategies. Senior management may need to analyze and evaluate the lagging KRIs, but this is not as urgent or important as addressing the KPIs that are outside of targets. References = Risk and Information Systems Control Study Manual, Chapter 4: Risk and Control Monitoring and Reporting, Section 4.3: Risk Reporting, pp. 201-205.

According to the CRISC Review Manual (Digital Version), the right to audit the provider is the most important factor to help define the IT risk associated with outsourcing activity to a cloud-based service provider, as it enables the organization to verify the compliance and performance of the provider with the contractual obligations and service level agreements. The right to audit the provider helps to:

Assess the security, availability, confidentiality, integrity, and privacy of the data and processes hosted by the provider

Identify and evaluate the risks and controls related to the cloud-based services and the provider’s infrastructure

Monitor and measure the quality and effectiveness of the cloud-based services and the provider’s governance and management practices

Report and resolve any issues or incidents related to the cloud-based services and the provider’s operations

Ensure the alignment of the cloud-based services and the provider’s policies and standards with the organization’s objectives and requirements

References = CRISC Review Manual (Digital Version), Chapter 3: IT Risk Response, Section 3.3: Risk Response Options, pp. 176-1771

 According to the How Important Is Source Code Escrow - ISACA article, the purpose of requiring source code escrow in a contractual agreement is to ensure that the source code isavailable if the vendor ceases to exist. Source code escrow is the deposit of the source code of software with a third-party escrow agent, who releases it to the licensee only if certain conditions are met, such as the bankruptcy, merger, or acquisition of the licensor. This arrangement protects the licensee from losing access to the software support and maintenance, and allows them to continue using and modifying the software as needed. Therefore, the answer is B. ensure that the source code is available if the vendor ceases to exist. References = How Important Is Source Code Escrow - ISACA

 The FIRST thing that the organization should do to reduce the risk of data exposure when modifying its system to enable acceptance of credit card payments is to conduct a risk assessment, because it is a process that involves identifying and analyzing the potential risks, threats, and vulnerabilities that may affect the system and the data, and their likelihood and impact on the business objectives and processes. A risk assessment can help to determine the current risk level and exposure, and to provide the basis for selecting and implementing the appropriate risk responses and controls. The other options are not the first thing that the organization should do, because:

Option B: Updating the security strategy is a result of conducting a risk assessment, but not the first thing that the organization should do. A security strategy is a plan that defines the security objectives, policies, standards, and procedures for the system and the data, and it should be aligned with the risk assessment results and the business requirements and expectations.

Option C: Implementing additional controls is a response to the risk assessment results, but not the first thing that the organization should do. Controls are the measures that are designed and implemented to prevent or reduce the occurrence or impact of the risks, threats, and vulnerabilities, and to ensure the confidentiality, integrity, and availability of the system and the data.

Option D: Updating the risk register is a part of the risk assessment process, but not the first thing that the organization should do. A risk register is a tool that documents and tracks the identified risks, their characteristics, their status, and their responses, and it should be updated regularly to reflect the current risk profile and exposure of the system and the data. References = Risk and Information Systems Control Study Manual, 7th Edition, ISACA, 2020, p. 108.

Notifying the incident response team ensures immediate action to contain and remediate the malware spread, limiting further impact. This aligns withIncident Response and Containmentprotocols under risk management.

The greatest concern for a risk practitioner with the use of a vulnerability scanning tool is the inaccurate reporting of results. A vulnerability scanning tool is a software that scans the network or system for known vulnerabilities and generates a report of the findings. However, the tool may produce false positives (reporting vulnerabilities that do not exist) or false negatives (missing vulnerabilities that do exist). This can lead to incorrect risk assessment, ineffective risk response, and wasted resources. Increased time to remediate vulnerabilities, increased number of vulnerabilities, and network performance degradation are other possible concerns, but they are not as critical as the inaccurate reporting of results. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 7; CRISC Review Manual, 6th Edition, page 202.

Mapping granular scenarios to high-level register items ensures consistency and alignment across different levels of risk management. This approach supportsIntegrated Risk Management Frameworks.

Shadow systems are IT systems, solutions, devices, or technologies used within an organization without the knowledge and approval of the corporate IT department1. They are often the result ofemployees trying to address specific functionality gaps in the organization’s official systems, such as the ERP system. However, shadow systems can pose significant risks to the organization, such as:

Data security and privacy breaches, as shadow systems may not comply with the organization’s security policies and standards, or may expose sensitive data to unauthorized parties2.

Data quality and integrity issues, as shadow systems may not synchronize or integrate with the organization’s official systems, or may create data inconsistencies or redundancies3.

Compliance and regulatory violations, as shadow systems may not adhere to the organization’s legal or contractual obligations, or may create audit or reporting challenges4.

Cost and resource inefficiencies, as shadow systems may duplicate or conflict with the organization’s official systems, or may consume more IT resources than necessary5.

The best way to reduce the risk associated with shadow systems is to implement an enterprise architecture (EA), which is a comprehensive framework that defines the structure, processes, principles, and standards of the organization’s IT environment6. By implementing an EA, the organization can:

Align the IT systems with the organization’s goals and strategy, and ensure that they support the business needs and requirements6.

Establish a governance structure and process for IT decision making, and ensure that all IT systems are approved, monitored, and controlled by the IT department7.

Enhance the communication and collaboration between the IT department and the business units, and ensure that the IT systems meet the expectations and preferences of the end users5.

Optimize the performance and efficiency of the IT systems, and ensure that they are scalable, flexible, and interoperable6.

References =

Shadow IT: What Are the Risks and How Can You Mitigate Them? - Ekran System

How to Reduce Risks of Shadow IT by Applying Governance to Public Clouds – BMC Software | Blogs

What is shadow IT? - Article | SailPoint

The Risks of Shadow IT and How to Avoid Them | SiteSpect

Start reducing your organization’s Shadow IT risk in 3 steps

What is enterprise architecture (EA)? - Definition from WhatIs.com

Enterprise Architecture Governance - CIO Wiki

A risk register is the primary tool for communicating progress: it consolidates risk scenarios, mitigation plans, current status, and residual risk in a structured format. Senior management relies on it to make informed decisions.

Biometric systems are preventive controls designed to restrict access to authorized personnel only, thereby proactively mitigating unauthorized access risks. This aligns withAccess and Authentication Controlprinciples in risk management.

A maturity model is a tool that assesses the level of development and performance of key processes within an organization. A maturity model typically defines a set of criteria, standards, and best practices for each process, and assigns a rating or score based on the degree of compliance or achievement. A maturity model can help compare the current state of key processes to their desired state, by identifying the strengths, weaknesses, gaps, and opportunities for improvement. A maturity model can also help establish a roadmap for process improvement, by setting realistic and measurable goals and objectives, and monitoring the progress and results. References = Risk and Information Systems Control Study Manual, Chapter 1: IT Risk Identification, Section 1.4: IT Risk Scenarios, p. 49-50.

The best control criteria to evaluate the outsourced service provider would be based on a recognized industry control framework. A control framework is a set of best practices, guidelines, and methodologies that provide a comprehensive and consistent approach to designing, implementing, and assessing controls. A recognized industry control framework is a control framework that is widely accepted and adopted by the industry and the regulators, and that reflects the current and emerging standards andexpectations for the control environment. A recognized industry control framework can help to ensure that the outsourced service provider meets the minimum and acceptable level of control quality and effectiveness, and that the control evaluation is objective, reliable, and comparable. The other options are not as good as a recognized industry control framework, as they are related to the specific sources, aspects, or requirements of the control criteria, not the overall structure and quality of the control criteria. References = Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.3: IT Control Assessment, page 69.

 The most effective way to resolve the situation and define a comprehensive risk treatment plan would be to perform a root cause analysis. A root cause analysis is a method of identifying and addressing the underlying factors or causes that led to the occurrence of a problem or incident1. In this case, the problem or incident is the malware infection that affected the organization. By performing a root cause analysis, the organization can determine how and why the malware was able to infect the systems, what vulnerabilities or weaknesses were exploited, what controls orprocesses failed or were missing, and what actions or decisions contributed to the situation. A root cause analysis can help the organization to prevent or reduce the recurrence of similar incidents, as well as to improve the effectiveness and efficiency of the risk management process. A root cause analysis can also help the organization to define a comprehensive risk treatment plan, which is a set of actions or measures that are taken to modify the risk, such as reducing, avoiding, transferring, or accepting the risk2. Based on the findings and recommendations of the root cause analysis, the organization can select and implement the most appropriate risk treatment option for the malware risk, as well as for any other related or emerging risks. The risk treatment plan should also include the roles and responsibilities, resources, timelines, and performance indicators for the risk treatmentactions3. The other options are not the most effective ways to resolve the situation and define a comprehensive risk treatment plan, as they are either less thorough or less relevant than a root cause analysis. A gap analysis is a method of comparing the current state and the desired state of a process, system, or organization, and identifying the gaps or differences between them4. A gap analysis can help the organization to identify the areas of improvement or enhancement, as well as the opportunities or challenges for achieving the desired state. However, a gap analysis is not the most effective wayto resolve the situation and define a comprehensive risk treatment plan, as it does not address the causes or consequences of the malware infection, or the actions or measures to mitigate the risk. An impact assessment is a method of estimating the potential effects or consequences of a change, decision, or action on a process, system, or organization5. An impact assessment can help the organization to evaluate the benefits and costs, as well as the risks and opportunities, of a proposed or implemented change, decision, or action. However, an impact assessment is not the most effective way to resolve the situation and define a comprehensive risk treatment plan, as it does not investigate the origin or nature of the malware infection, or the solutions or alternatives to manage the risk. A vulnerability assessment is a method of identifying and analyzing the weaknesses or flaws in a process, system, or organization that can be exploited by threats to cause harm or loss6. A vulnerability assessment can help the organization to discover and prioritize the vulnerabilities, as well as to recommend and implement the controls or measures to reduce or eliminate them. However, a vulnerability assessment is not the most effective way to resolve the situation and define a comprehensive risk treatment plan, as it does not consider the root causes or impacts of the malware infection, or the risk treatment options or plans to address the risk. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.1.8, Page 61.

The most important reason to validate that risk responses have been executed as outlined in the risk response plan is to ensure that the residual risk is at an acceptable level. Residual risk is the risk that remains after applying a risk response. The risk response plan is the document thatdescribes the actions and resources needed to address the risk. Validating the risk response execution is the process of verifying that the risk response actions have been performed as planned, and that they have achieved the desired results. Validating the risk response execution helps to measure and monitor the residual risk, and to ensure that it is within the risk tolerance of the organization and its stakeholders. The other reasons are not as important as ensuring that the residual risk is at an acceptable level, although they may be secondary benefits or outcomes of validating the risk response execution. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.3.1, page 4-23.

The risk practitioner should update the risk scenarios in the risk register to reflect the new international regulations and their potential impact on the organization. The risk register is a tool that records and tracks the identified risks, their likelihood, impact, mitigation strategies, and status. Updating the risk register will help the risk practitioner to prioritize and manage the risks effectively, and communicate them to the relevant stakeholders.

References

•ISACA CRISC Review Manual, 7th Edition, Domain 1: IT Risk Identification, Section 1.2.2: Risk Register

•Risk Register - ISACA

•How to Create a Risk Register: A Step-by-Step Guide | The Blueprint

A risk register is a tool that records and tracks the identified risks, their causes, impacts, likelihood, responses, and owners. The owner for each risk scenario is the person or group whohas the authority and accountability to manage the risk and its response. The best way to identify the owner for each risk scenario in a risk register is to map the identified risk factors tospecific business processes. Risk factors are the internal and external variables that influence the occurrence and impact of risks. Business processes are the activities that produce value for the enterprise, such as sales, marketing, production, or delivery. By mapping the risk factors to the business processes, the risk practitioner can determine which business process is affected by or contributes to the risk, and who is responsible for the business process. The owner for each risk scenario should be the person or group who is responsible for the business process that is associated with the risk. The other options are not the best way to identify the owner for each risk scenario, as they involve different criteria or methods:

Determining which departments contribute most to risk means that the risk practitioner evaluates the degree of involvement or exposure of each department to the risk. This may not be a reliable or consistent way to identify the owner for each risk scenario, as the risk may span across multiple departments, or the department may not have the authority or accountability to manage the risk.

Allocating responsibility for risk factors equally to asset owners means that the risk practitioner assigns the same level of responsibility to each person or group who owns an asset that is affected by or contributes to the risk. An asset is a resource that has value for the enterprise, such as hardware, software, data, or people. This may not be a fair or effective way to identify the owner for each risk scenario, as the asset owners may have different levels of involvement or exposure to the risk, or may not have the authority or accountability to manage the risk.

Determining resource dependency of assets means that the risk practitioner analyzes the relationship and interdependence of the assets that are affected by or contribute to the risk. This may help to identify the potential impact or likelihood of the risk, but it does not directly help to identify the owner for each risk scenario, as the resource dependency may not reflect the authority or accountability to manage the risk. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.1.1.1, pp. 95-96.

Several network user accounts were recently created without the required management approvals. This indicates that there is a risk of unauthorized access, use, disclosure, modification, or destruction of the network resources or data, which may affect the confidentiality, integrity, and availability of the network.

The best recommendation to address this situation is to investigate the root cause of noncompliance. This means that the risk practitioner should analyze the factors or reasons that led to the creation of the network user accounts without the required management approvals, such as human error, negligence, malice, system failure, process flaw, etc.

Investigating the root cause of noncompliance helps to identify and correct the source of the problem, prevent or reduce the recurrence of the problem, and improve the compliance and security of the network user accounts.

The other options are not the best recommendations to address this situation. They are either secondary or not effective for noncompliance.

The references for this answer are:

Risk IT Framework, page 31

Information Technology & Security, page 25

Risk Scenarios Starter Pack, page 23

 According to the CRISC Review Manual (Digital Version), the best course of action when a risk assessment has identified that an organization may not be in compliance with industry regulations is to conduct a gap analysis against compliance criteria, which is a method of comparing the current state of compliance with the desired or required state of compliance. Conducting a gap analysis against compliance criteria helps to:

Identify and evaluate the differences or discrepancies between the compliance requirements and the actual compliance practices and capabilities

Assess the impact and severity of the compliance gaps on the organization’s objectives and performance

Prioritize the compliance gaps based on their urgency and importance

Develop and implement appropriate actions or measures to close or reduce the compliance gaps

Monitor and measure the effectiveness and efficiency of the actions or measures taken to address the compliance gaps

References = CRISC Review Manual (Digital Version), Chapter 1: IT Risk Identification, Section 1.5: IT Risk Identification Methods and Techniques, pp. 34-351

Executive management should be primarily responsible for establishing an organization’s IT risk culture, as they have the authority and accountability to define and communicate the vision, mission, values, and objectives of the organization, and to set the tone and direction for the IT risk management and control processes. Executive management is the highest level of management in an organization, and it consists of the board of directors, the chief executive officer (CEO), and other senior executives. Executive management is responsible for the strategic planning and decision making of the organization, and for ensuring the alignment of the organizational strategy and objectives with the stakeholder expectations and requirements.

Executive management should be primarily responsible for establishing an organization’s IT risk culture by providing the following benefits:

It demonstrates the leadership and commitment of the executive management to the IT risk management and control processes, and to the achievement of the organizational strategy and objectives.

It influences and motivates the behavior and attitude of the staff and managers towards IT risk management and control, and fosters a culture of risk awareness, ownership, and accountability across the organization.

It defines and communicates the IT risk appetite and tolerance of the organization, and guides and supports the development and implementation of the IT risk policies, standards, and procedures.

It allocates and monitors the resources and performance of the IT risk management and control processes, and ensures the effectiveness and efficiency of the IT risk governance and oversight.

The other options are not the primary choices for establishing an organization’s IT risk culture. Business process owner is the person who has the responsibility and authority over the design, execution, and performance of a specific business process, and they are accountable for the risks and controls associated with their process, but they do not have the overall or strategic responsibility for the IT risk culture. Risk management is the function or department that is responsible for managing and monitoring the IT risk management and control processes, and for providing advice and guidance to the executive management and the business units, but they do not have the ultimate or final responsibility for the IT risk culture. ITmanagement is the function or department that is responsible for managing and maintaining the IT operations and security, and for supporting the IT risk management and control processes, but they do not have the highest or broadest responsibility for the IT risk culture. References = Risk Culture - Open Risk Manual, IT Risk Resources | ISACA, The 6 key elements to creating and maintaining a good risk culture

= Change management is the process of planning, implementing, and monitoring changes to IT systems, services, or infrastructure in a controlled and coordinated manner1. Change management controls are the policies, procedures, and tools that ensure changes are authorized, documented, tested, and reviewed before they are deployed to the production environment2.

Change-related exceptions are the deviations or violations from the established change management controls, such as unauthorized, untested, or failed changes3. Change-related exceptions pose a high risk to theorganization, as they can cause system instability, performance degradation, security breaches, data loss, or compliance issues3.

An increase in change-related exceptions per month would be the greatest concern for an IT risk practitioner, as it indicates a lack of effectiveness, efficiency, or compliance of the change management process and controls. An increase in change-related exceptions per month could result from:

Poor change planning, prioritization, or scheduling

Insufficient change approval, review, or communication

Inadequate change testing, validation, or verification

Lack of change monitoring, reporting, or auditing

Low change awareness, training, or support

An IT risk practitioner should investigate the root causes of the increase in change-related exceptions per month, and recommend corrective and preventive actions to improve the change management process and controls, such as:

Aligning the change management process with the organization’s goals, strategies, and risk appetite

Implementing a standardized and consistent change management methodology, such as ITIL or COBIT

Defining clear roles and responsibilities for change management stakeholders, such as change owners, change managers, change advisory boards, change implementers, and change users

Establishing clear and measurable criteria and thresholds for change authorization, classification, and evaluation

Leveraging tools and technologies to automate and streamline the change management process and controls, such as change management software, configuration management databases, or change management dashboards

Enhancing the change management culture and capabilities, such as change management awareness, training, support, or feedback

The other options are not as concerning as an increase in change-related exceptions per month, because they do not directly imply a risk to the organization’s IT systems, services, or infrastructure. Rolled backchanges below management’s thresholds, which are the changes that are reversed or undone due to errors, defects, or issues, may indicate a need for improvement in the change testing, validation, or verification processes, but they do not necessarily cause harm or damage to the production environment, as long as they are within the acceptable limits set bythe management. The average implementation time for changes, which is the duration of the change deployment process, may affect the organization’s agility, efficiency, or productivity, but it does not necessarily compromise the quality, security, or reliability of the changes, as long as they are implemented according to the change management controls. The number of user stories approved for implementation, which are the requirements or features that are expressed from the perspective of the end users, may reflect the organization’s demand, innovation, or customer satisfaction, but it does not necessarily increase the risk of the changes, as long as they are managed and controlled by the change management process.

References = What is Change Management? | ITIL | AXELOS, Change Management Controls: Definition, Types, and Best Practices, Change Management Exceptions: Definition, Causes, and Impacts, ITIL Change Management: Best Practices & Processes - BMC Software, COBIT 2019: Change Enablement

The risk owner holds ultimate accountability for risk treatment, as they are responsible for decisions regarding the management and mitigation of the risk. This is a fundamental principle ofRisk Ownership and Accountabilitywithin the CRISC framework.

An organization may rely on third-party vendors to provide some of its IT systems, applications, or services, such as cloud computing, software development, or data processing. The organization should evaluate the control environment of the third-party vendors, which is the set of policies, procedures, and practices that establish the tone and culture of the vendor’s risk management and control activities. The best way to evaluate the control environment of severalthird-party vendors is to obtain independent control reports from high-risk vendors. Independent control reports are the documents that attest to the design, implementation, and effectiveness of the vendor’s controls, based on the standards or frameworks that are relevant and applicable for the vendor’s services, such as the ISAE 3402 or the SOC 2. Independentcontrol reports are prepared by independent and qualified auditors, who provide an objective and reliable assessment of the vendor’s controls. High-risk vendors are the vendors that pose the highest level of risk to the organization, such as by having access to sensitive or confidential data, or by providing critical or complex services. By obtaining independent control reports from high-risk vendors, the organization can verify that the vendor’s controls are adequate and appropriate for the organization’s needs, and that the vendor complies with thecontractual and regulatory requirements. The other options are not as good as obtaining independent control reports from high-risk vendors, as they may not provide sufficient or consistent information or evidence on the vendor’s control environment:

Review vendors’ internal risk assessments covering key risk and controls means that the organization examines the vendor’s own evaluation of its risks and controls, such as by reviewing the vendor’s risk register, risk matrix, or risk report. This may provide some information or insight on the vendor’s control environment, but it may not be as reliable or objective as obtaining independent control reports, as the vendor’s internal risk assessments may have biases, conflicts, or gaps in their methodology, scope, or quality.

Review vendors performance metrics on quality and delivery of processes means that the organization measures and monitors the vendor’s performance and outcomes, such as by using key performance indicators (KPIs), service level agreements (SLAs), or customer satisfaction surveys. This may provide some information or feedback on the vendor’s control environment, but it may not be as comprehensive or relevant as obtaining independent control reports, as the vendor’s performance metrics may not cover all the aspects or components of the vendor’s controls, or may not reflect the latest or updated status or results of the vendor’s controls.

Obtain vendor references from third parties means that the organization collects and verifies the testimonials or recommendations of the vendor’s services from other customers or stakeholders, such as by contacting them directly or by reading their reviews or ratings. This may provide some information or evidence on the vendor’s control environment, but it may not be as accurate or consistent as obtaining independent control reports, as the vendor’s references from third parties may have biases, conflicts, or variations in their expectations, experiences, or opinions of the vendor’s services. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 4, Section 4.1.2.1, pp. 147-148.

The most helpful factor to align when defining thresholds for control key performance indicators (KPIs) is the control performance with the risk tolerance of business owners. Control KPIs are metrics that measurethe effectiveness and efficiency of the controls that are implemented to mitigate the risks. By aligning the control performance with the risk tolerance of business owners, the thresholds for control KPIs can reflect the acceptable level of risk and the desired level of control for the business processes and objectives. Information risk assessments with enterprise risk assessments, key risk indicators (KRIs) with risk appetite of the business, andcontrol KPIs with audit findings are other possible factors to align, but they are not as helpful as control performance with risk tolerance of business owners. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 12; CRISC Review Manual, 6th Edition, page 215.

A retention policy is a set of rules and guidelines that define how long and under what conditions the information should be kept or disposed of by the organization, based on its value, sensitivity, and legal or regulatory requirements.

When information is no longer required to support business objectives, the first thing that should be done is to assess the information against the retention policy. This means that the information should be reviewed and evaluated to determine if it should be retained or deleted, and for how long and by whom.

Assessing the information against the retention policy helps to ensure that the information is managed and disposed of in a consistent and compliant manner, that the information is protected from unauthorized access, use, disclosure, modification, or destruction, and that the information is available for future reference or audit purposes if needed.

The other options are not the first things that should be done when information is no longer required to support business objectives. They are either secondary or not essential for information management.

The references for this answer are:

Risk IT Framework, page 28

Information Technology & Security, page 22

Risk Scenarios Starter Pack, page 20

TheRecovery Point Objective (RPO)specifies the maximum tolerable period in which data might be lost due to an incident. In this case, the organization is indicating that it cannot afford to lose more than three hours of data, defining its RPO.

IT risk scenarios are hypothetical situations or occurrences that illustrate the potential impact of IT-related threats or opportunities on the organization’s objectives, performance, or value creation12.

Business risk scenarios are hypothetical situations or occurrences that illustrate the potential impact of business-related threats or opportunities on the organization’s objectives, performance, or value creation34.

The best way for the risk practitioner to address the concerns of the business executives who question why they have been assigned ownership of IT-related risk scenarios is to describe IT risk scenarios in terms of business risk, which is a technique that involves translating and communicating the IT risk scenarios into the language and context of the business risk scenarios, and highlighting the linkages and dependencies between them56.

Describing IT risk scenarios in terms of business risk is the best way because it helps the business executives to understand and appreciate the relevance and importance of IT risk scenarios, andhow they affect the achievement of the organization’s goals and the delivery of value to the stakeholders56.

Describing IT risk scenarios in terms of business risk is also the best way because it helps the business executives to accept and fulfill their roles and responsibilities as the owners of IT risk scenarios, and to collaborate and coordinate with the IT team and other stakeholders in the risk management process56.

The other options are not the best ways, but rather possible alternatives or supplements that may support or enhance the description of IT risk scenarios in terms of business risk. For example:

Recommending the formation of an executive risk council to oversee IT risk is a way that involves establishing and empowering a group of senior leaders from different business units and functions to provide the strategic direction, guidance, and oversight for the IT risk managementprocess78. However, this way is not the best way because it does not directlyaddress the concerns of the business executives who question why they have been assigned ownership of IT risk scenarios, and it may not be feasible or effective without a clear and common understanding of IT risk scenarios among the council members78.

Providing an estimate of IT system downtime if IT risk materializes is a way that involves quantifying and communicating the potential loss or disruption of the IT systems or services that support the organization’s operations, if the IT risk scenarios occur9 . However, this way is not the best way because it does not fully capture or convey the impact of IT risk scenarios on the organization’s objectives, performance, or valuecreation, and it may not be relevant or meaningful for some IT risk scenarios that are not related to IT system downtime9 .

Educating business executives on IT risk concepts is a way that involves providing and delivering the knowledge and skills on the principles, frameworks, and techniques of IT risk management, and the roles and responsibilities of the IT risk owners and stakeholders . However, this way is not the best way because it does not specifically address the concerns of the business executives who question why they have been assigned ownership of IT risk scenarios, and it may not be sufficient or effective without a practical and contextual application of IT risk concepts to the organization’s situation and goals . References =

1: IT Scenario Analysis in Enterprise Risk Management - ISACA2

2: New Toolkit and Course From ISACA Help Practitioners Develop Risk Scenarios - ISACA1

3: Business Risk - Investopedia3

4: Business Risk: Definition, Types, Examples & How to Manage4

5: Risk IT Framework, ISACA, 2009

6: IT Risk Management Framework, University of Toronto, 2017

7: Executive Risk Council - ISACA5

8: Executive Risk Council: A Guide to Success6

9: IT System Downtime - ISACA7

IT System Downtime: Causes, Costs, and How to Prevent It8

IT Risk Education - ISACA9

IT Risk Education: A Guide to Success

Thefirst stepis toprevent further disseminationof sensitive data to limit the impact of the breach. ISACA emphasizes that containment is the priority in risk response to minimize harm before addressing other aspects like root cause analysis or reputational management.

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 According to the CRISC Review Manual (Digital Version), the next course of action when an organization has determined a risk scenario is outside the defined risk tolerance level is to identify risk responses, which are the actions or measures taken to address the risk. Identifying risk responses helps to:

Reduce the likelihood and/or impact of the risk to an acceptable level

Align the risk response with the organization’s risk appetite and risk tolerance

Optimize the value and benefits of the risk response

Balance the costs and efforts of the risk response with the potential losses or damages caused by the risk

Coordinate and communicate the risk response with the relevant stakeholders

References = CRISC Review Manual (Digital Version), Chapter 3: IT Risk Response, Section 3.2: Risk Response Process, pp. 161-1621

The best way to reduce the risk associated with the theft of a laptop containing sensitive information is to use data encryption. Data encryption is a process that transforms the data into an unreadable or unintelligible format, using a secret key or algorithm, to protect the data from unauthorized access or disclosure. Data encryption helps to reduce the risk of data theft, because even if the laptop is stolen, the data on the laptop cannot be accessed or used by the thief without the proper key or algorithm. Data encryption also helps to comply with the relevant laws, regulations, standards, and contracts that may require the protection of sensitive data. The other options are not as effective as data encryption, although they may provide some protection for the laptop or the data. A cable lock, a periodic backup, and a biometrics access control are allexamples of physical or logical controls, which may help to prevent or deter the theft of the laptop, or to recover or restore the data on the laptop, but they do not necessarily protect the data from unauthorized access or disclosure if the laptop is stolen. References = 8

Implementing automated log monitoring is the best control to detect an advanced persistent threat (APT), which is a stealthy and continuous attack on a target network or system. Automated log monitoring can help to identify anomalous or suspicious activities, such as unusual network traffic, unauthorized access attempts, or data exfiltration, that may indicate the presence of an APT. Utilizing antivirus systems and firewalls, conducting regular penetration tests, and monitoring social media activities are controls that help to prevent or mitigate APTs, but not to detect them. References = Most Asked CRISC Exam Questions and Answers - The Knowledge Academy, question 200.

Capacity management is crucial when transitioning employees to remote work during a crisis. It involves ensuring that the IT infrastructure can handle increased loads and that resources are available to support remote operations effectively.

A three lines of defense structure is a model that defines the roles and responsibilities of different functions and levels within an organization for risk management and control. The first line of defense is the operational management, which is responsible for owning and managing the risks. The second line of defense is the risk management and compliance functions, which are responsible for overseeing and supporting the risk management processes. The third line of defense is the internal audit function, which is responsible for providing independent assurance on the effectiveness of the risk management and control systems. The greatest benefit of a three lines of defense structure is that it provides clear accountability for risk management processes, as it clarifies who is responsible for what, and how they interact and communicate with each other. This can help to avoid duplication, confusion, or gaps in the risk management activities, and ensure that the risks are properly identified, assessed, treated, monitored, and reported. References = CRISC Review Manual, 7th Edition, page 107.

The accuracy of a key risk indicator (KRI) is the degree to which the indicator reflects the true level and trend of the risk. It is most important that the indicator is correlated to risk and tracks variances in the risk, as this ensures that the indicator is relevant, reliable, and responsive to the risk situation. A correlated indicator has astrong and consistent relationship with the risk, meaning that changes in the indicator reflect changes in the risk. A variance-tracking indicator measures the difference between the actual and expected risk level, meaning that the indicator can detect and report deviations from the risk appetite or threshold. According to the CRISC Review Manual 2022, correlation and variance tracking are two of the key characteristics of an effective KRI1. According to the CRISC Review Questions, Answers & Explanations Manual 2022, correlation and variance tracking are the correct answer to this question2.

Assigning the indicator to IT processes and projects with a low level of risk, having a high correlation with the process outcome, and triggering response based on risk thresholds are not the most important factors for determining the accuracy of a KRI. These factors may be useful or desirable, but they do not directly affect the accuracy of the indicator. Assigning the indicator to IT processes and projects with a low level of risk may reduce the complexity and uncertainty ofthe indicator, but it may also limit the scope and value of the indicator. Having a high correlation with the process outcome may indicate that the indicator is aligned with the business objectives, but it may not capture the risk factors or drivers that affect the outcome. Triggering response based on risk thresholds may indicate that the indicator is actionable and timely, but it may not reflect the actual or potential changes in the risk level.

The security risk associated with wearable technology in the workplace is the possibility and impact of unauthorized access, disclosure, or use of the data or information that are collected, stored, or transmitted by the wearable devices, such as smartwatches, fitness trackers, or glasses, that are worn or used by the employees12.

The first step in managing the security risk associated with wearable technology in the workplace is to identify the potential risk, which is the process of recognizing and describing the sources,causes, and consequences of the risk, and the potential impacts on the organization’s objectives, performance, and value creation34.

Identifying the potential risk is the first step because it provides the basis and input for the subsequent steps of the risk management process, such as assessing, treating, monitoring, and communicating the risk34.

Identifying the potential risk is also the first step because it enables the organization to understand and prioritize the risk, and to allocate the appropriate resources and controls for the risk management process34.

The other options are not the first step, but rather possible subsequent steps that may depend on or follow the identification of the potential risk. For example:

Monitoring employee usage is a step that involves collecting and analyzing data and information on the frequency, duration, and purpose of the wearable devices that are used by the employees, and detecting and reporting any deviations, anomalies, or issues that may indicate a security risk5 . However, this step is not the first step because it requires theidentification of the potential risk to provide the guidance and standards for the monitoring process5 .

Assessing the potential risk is a step that involves estimating and evaluating the likelihood and impact of the risk, and the level of risk exposure or tolerance for the organization34. However, this step is not the first step because it requires the identification of the potential risk to provide the information and data for the assessment process34.

Developing risk awareness training is a step that involves educating and training the employees and other stakeholders on the security risks and best practices associated with the wearable technology, and informing them of their roles, obligations, and responsibilities for the risk management process . However, this step is not the first step because it requires the identification of the potential risk to provide the content and objectives for the training process . References =

1: Wearable Devices in the Workplace: Security Threats and Protection1

2: 10 security risks of wearables | CSO Online2

3: Risk IT Framework, ISACA, 2009

4: IT Risk Management Framework, University of Toronto, 2017

5: Continuous Monitoring - ISACA3

Continuous Monitoring: A New Approach to Risk Management - ISACA Journal4

What Is Security Awareness Training and Why Is It Important? - Kaspersky5

Security Awareness Training - Cybersecurity Education Online | Proofpoint US

 Encrypting data before it leaves the organization is the best way to protect sensitive data from administrators within a public cloud, as it ensures that the data is secured at the source and remains encrypted throughout the transmission and storage in the cloud. Using an encrypted tunnel to connect to the cloud, encrypting the data in the cloud database, and encrypting physical hard drives within the cloud are not the best ways, as they may not prevent the cloud administrators from accessing the data or the encryption keys, or may not protect the data from unauthorized interception or modification during the transmission. References = CRISC Review Manual, 7th Edition, page 153.

The risk practitioner should explain to senior management that mitigation plans for threat events should be prepared in the current planning period, as this would demonstrate a proactive and responsible approach to risk management. Mitigation plans are documents that outline the actions and resources needed to reduce the likelihood and/or impact of a specific risk scenario. Mitigation plans should include the following elements:

Risk scenario description and risk ID

Risk owner and other stakeholders

Risk response strategy and objectives

Risk response actions and tasks

Resources, costs, and benefits

Roles and responsibilities

Timeline and milestones

Performance indicators and monitoring mechanisms

Contingency plans and triggers

Mitigation plans help to address the gap between the current and desired risk levels and align the risk response with the organizational risk appetite and objectives. Mitigation plans also facilitate the communication, coordination, and collaboration among the risk owners and other stakeholders involved in the risk response process. Mitigation plans should be prepared in the current planning period, as this would allow the organization to act timely and effectively in the event of a low frequency threat event. Preparing mitigation plans in advance would also help to avoid or minimize the potential harm to the organization and its reputation.

The other options are not the best ways to communicate the associated risk to senior management. Explaining that this risk scenario is equivalent to more frequent but lower impact risk scenarios may not accurately reflect the true nature and severity of the risk. Explaining that the current level of risk is within tolerance may not convey the urgency and importance of addressing the risk. Explaining that an increase in threat events could cause a loss sooner than anticipated may not provide a clear and actionable solution for the risk. References = Four steps for managing risk at the CEO level, IT Risk Resources | ISACA, How to Communicate Risk to Stakeholders | Anitian

Implementing mock phishing exercises is the most effective way to validate organizational awareness of cybersecurity risk, because it helps to measure and test the knowledge and behavior of the employees regarding the detection and prevention of phishing attacks, which are one of the most common and dangerous forms of cybersecurity risk. A phishing attack is a fraudulent attempt to obtain sensitive or confidential information, such as usernames, passwords, or credit card details, by impersonating a legitimate or trusted entity, such as a bank, a government agency, or a colleague, through email, phone, or other communication channels. A mock phishing exercise is a simulated phishing attack that is conducted by the organization or a thirdparty to assess the level of awareness and readiness of the employees to recognize and respond to phishing attacks, and to provide feedback and training to improve their skills andknowledge. Implementing mock phishing exercises is the most effective way, as it helps to validate the actual and practical awareness of cybersecurity risk, and to identify and address the gaps or weaknesses in the employees’ awareness and behavior. Conducting security awareness training, updating the information security policy, and requiring two-factor authentication are all useful ways to enhance organizational awareness of cybersecurity risk, but they are not the most effective way, as they do not directly validate the awareness and behavior of the employees regarding phishing attacks. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.3.2, page 158

 A rule-based data loss prevention (DLP) tool is a software solution that identifies and helps prevent unsafe or inappropriate sharing, transfer, or use of sensitive data. It can help an organization monitor and protect sensitive information across on-premises systems, cloud-based locations, and endpoint devices. It can also help an organization comply with regulations such as the Health Insurance Portability and Accountability Act (HIPAA) and General Data Protection Regulation (GDPR). A rule-based DLP tool works by comparing content to the organization’s DLP policy, which defines how the organization labels, shares, and protects data without exposing it to unauthorized users. The tool can then apply protective actions such as encryption, access restrictions, and alerts. As a result of implementing a rule-based DLP tool, the most likely change is the reduction of risk likelihood, which is the probability of a risk event occurring. By detecting and preventing data breaches, exfiltration, or unwanted destruction of sensitive data, a rule-based DLP tool can lower the chance of such incidents happening and thus decrease the risk likelihood. The other options are less likely to change as a result of implementing a rule-based DLP tool. Risk velocity is the speed at which a risk event impacts an organization, which depends on factors such as the nature of the threat, the response time, and the recovery process. Risk appetite is the amount and type of risk that an organization is willing to accept in pursuit of its objectives, which depends on factors such as the organization’s culture, strategy, and stakeholder expectations. Risk impact is the potential loss or damage that a risk event can cause to an organization, which depends on factors such as the severity of the incident, the extent of theexposure, andthe resilience of the organization. While a rule-based DLP tool may have some influence on these factors, it is not the primary driver of change for them. References = Risk IT Framework, ISACA, 2022, p. 13

The best way to ensure that information system controls are effective is to test them periodically. Testing controls periodically helps to verify that the controls are operating as intended, and that they are aligned with the enterprise’s objectives, policies, and standards. Testing controls periodically also helps to identify any gaps, weaknesses, or deficiencies in the controls, and to implement corrective actions or improvements. Responding promptly to control exceptions, implementing compensating controls, and automating manual controls are good practices, but they are not the best way to ensure control effectiveness. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.1.1.2, page 1071

1: ISACA Certified in Risk and Information Systems Control (CRISC®) Exam Guide, Answer to Question 641.

The number of IT policy exceptions granted serves as a direct measure of how well IT policies align with organizational needs and practices. A high number of exceptions may indicate that policies are too restrictive or not practical, suggesting a need for review or modification.

 A control is a measure or action that is implemented to reduce the likelihood or impact of a risk event, or to enhance the benefits or opportunities of a risk event. A control owner is a person who is assigned the responsibility and authority for the design, implementation, operation, and maintenance of a control. The most appropriate person to be assigned ownership of a control is the individual accountable for monitoring control effectiveness, which is the process of measuring and evaluating the performance and compliance of the control. By assigning the control ownership to the individual accountable for monitoring control effectiveness, the organization can ensure that the control is aligned with the risk objectives, operates as intended, and delivers the expected results. References = 4