Pass the Pegasystems CPBA PEGAPCBA87V1 Questions and answers with ExamsMirror

You can use a list or an interactive chart to present insight data on the Explore Data landing page. A list displays the data in a tabular format, while an interactive chart displays the data in a graphical format, such as a pie chart or a bar chart. You can also filter, sort, group, and drill down the data in both types of visualizations. References: https://community.pega.com/knowledgebase/articles/reporting/86/viewing-insights-explore-data-landing-page

This option requires you to configure distinct mobile app channels for users and CSRs because it involves different capabilities for different user roles. A mobile app channel defines how a case type is displayed and processed on a mobile device. You can configure different mobile app channels for different user roles and case types. The other options do not require distinct mobile app channels because they involve common features or settings that can be applied to all users or devices. References: https://docs-previous.pega.com/mobile/87/configuring-mobile-app-channels

To satisfy this user story, you need to add a case wide action to the case workflow. A case wide action is an action that users can perform at any point in the case life cycle, regardless of their current stage or assignment status. You can add a case wide action to allow users to cancel an open service request at any time and resolve the case accordingly. References: https://community.pega.com/knowledgebase/articles/case-management/86/configuring-case-wide-actions

To show the total number of purchase requests for each of the regional cost centers, you need to summarize the case ID column by count and group the results by the regional cost center column. This will create a summary report that displays the count of case IDs for each cost center value. References: https://community.pega.com/knowledgebase/articles/reporting/86/summarizing-data-reports

To display the Select hotel amenities section only if a user selects the Add amenities check box, you need to apply a visibility condition (when rule) to the section. The when rule can check whether the Add amenities check box is selected or not, and show or hide the section accordingly. The other options are either incorrect or irrelevant for this requirement. References: https://docs-previous.pega.com/user-interface/87/controlling-visibility-ui-elements

 it provides users with guidance for completing a form and avoids the need for application training. An instruction is a short text that appears above a form and explains what the user needs to do to complete the task. An instruction can help users understand the purpose and context of a form and reduce errors or confusion. References: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 9: User Interface)

To inform a user by email when an assignment is added to the user’s worklist, you need to configure the case type to send assignment notifications to assigned users. This option enables email notifications for all assignments in the case type. The other options are either incorrect or irrelevant for this requirement. References: https://docs-previous.pega.com/case-management/87/sending-email-notifications

A case reference field allows users to select a case from a list of existing cases that match a specified condition. You can configure a case reference field to display the case ID, the case name, or any other property of the case. You can also use a case reference field to link cases together or to navigate to another case. References: https://community.pega.com/knowledgebase/articles/user-interface/86/creating-case-reference-fields

To address this issue, you need to create a bug in Agile Workbench. A bug is a type of work item that represents a defect or an error in an application that prevents it from functioning as expected or meeting the acceptance criteria. You can create bugs during testing or development to track and resolve issues in your application. References: https://community.pega.com/knowledgebase/articles/agile-workbench/86/creating-bugs

Using the Pega Express delivery approach, governance is established during the prepare phase of the project. The prepare phase involves setting up the project team, roles, responsibilities, tools, processes, and standards that will guide the project delivery. Governance ensures that the project is aligned with the business objectives, follows best practices, meets quality criteria, and delivers value to the stakeholders. References: https://community.pega.com/knowledgebase/articles/pega-express-methodology/86/prepare-phase