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Pass the Pegasystems Pega Decisioning Consultant PEGAPCDC85V1 Questions and answers with ExamsMirror

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Questions # 1:

When a customer is offered an action that they already accepted, this is because_________.

Options:

A.

the strategy is not customized to exclude previously accepted offers

B.

there are no suppression rules defined

C.

the actions are filtered based on eligibility

D.

the customer intent was captured incorrectly

Questions # 2:

To access a property from an unconnected component, you use the____________.

Options:

A.

dot-property value directly

B.

property value

C.

component-dot-property construct

D.

customer-dot-property construct

Questions # 3:

MyCo, a telecom company, wants to present their customers on Facebook with customer-centric mobile internet offers. What action must MyCo take to meet this business requirement?

Options:

A.

Place a paid ad

B.

Make a call

C.

Send an email

D.

Create a Facebook post

Questions # 4:

U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score.

As a decisioning consultant, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision Hub™.

Question # 4

Using the decision table, which label is returned for a customer with a credit score of 240 and an average balance 35000?

Options:

A.

Fair

B.

Good

C.

Very Poor

D.

Poor

Questions # 5:

To which types of decisions can Pega Customer Decision Hub™ be applied?

Options:

A.

Determining how to retain a customer

B.

Determining why response rates for a campaign in one region are below average

C.

Determining how to optimize the product portfolio to increase market share

D.

Determining the cause of a customer's problem

Questions # 6:

You are a decisioning consultant responsible for configuring offer prioritization for home loan offers based on the business requirements.

Select each prioritization factor on the left and drag it to the correct condition on the right.

Question # 6

Options:

Questions # 7:

The U+ Bank marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want customers to receive more than four promotional emails per quarter, regardless of past responses to that action by the customer.

Which option allows you to implement the business requirement?

Options:

A.

Volume constraints

B.

Customer contact limits

C.

Suitability rules

D.

Suppression policies

Questions # 8:

The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Price of the shoe, minus the Cost to acquire the shoe.

Question # 8

The details of the shoes are provided in the following table:

Question # 8

According to the decision strategy, what is the output of component in the blank space highlighted in red?

Options:

A.

Nike, Adidas, Puma, Reebok

B.

Reebok, Puma, Adidas, Nike

C.

Reebok

D.

Nike

Questions # 9:

A financial institution has created a new policy that states the company will not send more than 500 emails per day. Which option allows you to implement the requirement?

Options:

A.

Customer contact limits

B.

Volume constraints

C.

Suppression rules

D.

Applicability rules

Questions # 10:

U+ Bank uses Pega Customer Decision Hub™ to display an offer to its customers on the U+ Bank website.

The bank wants to ensure that Silver credit cards are not offered to customers under 27 years of age. They also want to ensure that Platinum cards are offered only to customers who had a positive balance in the last year.

What do you configure in the Next-Best-Action Designer to achieve this outcome?

Options:

A.

Engagement policies

B.

Contact policy rules

C.

Customer segments

D.

Arbitration rules

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