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PEGAPCSA87V1
Pega Certified System Architect (PCSA) 87V1 Questions and Answers

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Questions # 1:

Which requirement is best implemented by using a Wait step in a case?

Options:

You must pause a case until a user uploads a signed document.

You cannot proceed in an expense report until a manager approves the request.

You cannot complete a purchase case on a website unless you complete a new account subcase.

You need to send an email after a user completes a form.

Answer

Questions # 2:

When a user selects a item in a list, the application displays data about that item. Data is copies to a page property using the Copy from a data page options.

After the data has been copies to the property, when is the data copies to the property again?

Options:

Never

The next time the case is opened

The next time the property is accessed

When the item is changed

Answer

Questions # 3:

To qualify for an instant loan, an applicant must be older than 21 and have a monthly income of atleast USD2000. How do you enforce these restrictions?

Options:

Use two Edit Validate rules: one for age and one for income.

Use a single Validate rule with two conditions: one for age and one for income.

Configure the Ul controls to only accept values greater than 21 for age and USD2000 for income.

Use two Validate rules: one for age and one for income.

Answer

Questions # 4:

While running a process, you notice that a read-only field on a form contains a value.

Which tool allows you to determine if a declare expression was used to calculate the value?

Options:

Declarative network

Clipboard tool

The Tracer

Live Ul

Answer

Questions # 5:

In a banking application, which two options must be used together to present users with a set of balance transfer options only if they elect to transfer a balance to their credit card? (Choose two)

Options:

Add an action set on the layout containing the balance transfer offers to trigger a refresh

Add a visible when condition on the check box for the balance transfer election

Add an action set on the check box for the balance transfer election to trigger a refresh

Add a visible when condition on the layout containing the balance transfer offers

Answer

C, D

Questions # 6:

ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application.

Of the following requirements, which option requires you to configure distinct mobile app channels?

Options:

CSRs can create other case type instances on the mobile app.

Mobile app color palettes are different for users and CSRs.

The mobile app customizes currency units and date/time format according to the location of the users.

The mobile app supports all mobile phone operating systems.

Answer

B, C

Questions # 7:

Which scenario is a use case for the Wait step?

Options:

The customer cannot complete an application for a checking account until a bank representative reviews their credit report.

An agent needs to send a confirmation email to an insured customer after they complete a form.

A payroll user cannot process a salary increase until the department manager approves the increase.

The customer needs to log in to their account before receiving a membership discount on an online purchase.

Answer

Questions # 8:

The business process for an automobile insurance claim consists of the following phases: -Submission: The customer contacts a customer service representative (CSR) to file the claim. -Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs. - Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary. - Verification: After each vehicle repair, the adjuster closes the claim. According to Pega best practices, which phase can you implement as a child case?

Options:

Verification

Submission

Review

Repair

Answer

Questions # 9:

An order fulfillment case type allows a customer to update user profile information during the order placement stage. The user profile consists of the following three pages:

Account ID and password Customer contact information A list of open orders with the status of each order. How do you configure the case type to allow customers to update any of the user profile pages

at any time during case processing?