Weekend Special Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code = simple70

Pass the PMI Certification PMI-PMOCP Questions and answers with ExamsMirror

Practice at least 50% of the questions to maximize your chances of passing.

Exam PMI-PMOCP Premium Access

View all detail and faqs for the PMI-PMOCP exam

Go to Exam

438 Students Passed

94% Average Score

94% Same Questions

Viewing page 1 out of 4 pages

Viewing questions 1-10 out of questions

Questions # 1:

A software company hired a PMO professional to establish a new PMO to oversee the performance of its projects and create the required processes. The new PMO professional immediately conducted project management training sessions for all project managers, developed project templates, and regularly conducted project audits. After the PMO had been in service for a year, senior management decided to shut down the PMO due to lack of value generation.

What should the PMO professional have done differently to ensure that the PMO generated the desired value?

Options:

Reduce the costs of the PMO in the first year and increase it gradually year over year.

Conduct the required training on a smaller scale first before delivering the training to all project managers.

Change the frequency of project audits in order to reduce the PMO operating costs.

Validate and align with senior management's expectations at the beginning of the PMO setup.

Questions # 2:

A PMO professional observes that there is a lack of alignment among project priorities and the organizational strategic goals. What should the PMO professional do first?

Options:

Develop a prioritization framework that considers both project objectives and their alignment with strategic goals.

Schedule regular meetings between project managers and executive leadership to ensure ongoing alignment with strategic goals.

Conduct a comprehensive review of organizational strategic goals and the project portfolio to identify alignment gaps.

Provide recommendations based on PMO expertise for aligning project priorities with strategic goals.

Questions # 3:

A PMO was just established in a large organization. The PMO team identified all potential PMO customers and analyzed them based on their power and interest. The list of customers was much too long and the PMO's capacity to nurture them all is not sufficient.

What should the PMO professional do to move toward developing the service catalog?

Options:

Interview executive leadership, understand their expectations, and generalize the findings as they are the main decision makers.

Consider all customers, categorize them, and decide on how to retrieve information from the different groups of customers.

Focus on the middle and top levels of management and incorporate resource expectations for when the PMO will have sufficient resources to serve all of the customers.

Interview the portfolio, program and project managers; understand their needs; and develop a service catalog based on their interests as they are the experts.

Questions # 4:

A newly hired PMO professional works within the PMO and supports a large enterprise program. This professional is expected to guide junior PMO team members but faces difficulties with team management and collaboration.

How should the PMO leader best support the PMO professional in overcoming these challenges?

Options:

Mentor the team member to help build their confidence.

Organize an all-hands meeting for the PMO team to discuss their challenges.

Offer personalized coaching with a focus on leadership skills.

Arrange regular knowledge-sharing sessions in the PMO community.

Questions # 5:

The organization's PMO intends to transform its role into an agility-driven PMO.

Which option should the PMO leader take to help the PMO become more agile?

Options:

Collaborate with PMO customers to develop and prioritize a comprehensive product backlog.

Establish a process for collecting new ideas to improve PMO services for customers.

Implement the Scrum framework within the agile teams to enhance collaboration.

Introduce a collaborative software platform to streamline team communication.

Questions # 6:

A newly appointed PMO professional for a startup specializing in mobile analytics has been tasked with establishing a PMO to streamline project management processes and ensure successful delivery.

Which step should the PMO professional prioritize to gain approval from the CEO to sponsor the initiative?

Options:

Draft a project charter to outline the benefits and objectives of the PMO and have it approved by the sponsor.

Analyze potential risks and mitigation strategies associated with the PMO functions and services.

Implement PMO processes immediately to demonstrate the potential benefits and get buy-in.

Work with the CEO to identify and understand the needs and goals of the company's potential PMO customers.

Questions # 7:

A PMO professional is asked to propose a way to optimize project resource utilization in a newly acquired business unit.

Which action should the PMO professional take to accomplish this task?

Options:

Request additional resource allocations from the PMO so it can handle the new business unit.

Provide training on avoiding multitasking and other productivity enhancements to optimize throughput.

Perform quarterly capacity planning sessions to balance the resource allocation in a timely manner.

Review the project utilization targets for the individual contributor roles.

Questions # 8:

In a global financial services company, the PMO recently implemented the "Provide Methodologies and Tools" service to ensure project teams use standardized approaches and tools for project management.

What key performance indicators (KPIs) should the PMO professional create to measure the performance of this specific service? (Choose 2)

Options:

Strategic outcomes delivery rate; Measure the percentage of strategic goals achieved through completed projects, considering that the service will directly ensure that the organization meets its broader strategic outcomes.

Training hours per employee; Measure the number of hours spent training project teams to use the methodologies and tools, as well as the frequency of workshops or refresher courses provided by the PMO.

Governance compliance rate; Measure the percentage of projects fully compliant with corporate governance policies, considering the service will directly ensure compliance.

Tool adoption rate; Measure the percentage of project teams using the standardized methodologies and tools and assess how frequently they access the provided templates, frameworks, and guidelines.

Questions # 9:

A PMO offers a service for managing projects. One of the PMO customers always demands that a specific project manager is assigned to their projects. However, it is not always possible to accommodate such requests, which causes dissatisfaction.

What should the PMO professional do to improve the delivery of this service?

Options:

Identify the least-in-demand project managers, assess their individual performance, identify the skills gaps, and tailor training according to their specific needs.

Adjust the service-level agreement (SLA) with customers according to the existing capacity in order to realign their expectations.

Embrace feedback and raise awareness about the consistency of the service delivery with the quality requirements, which is independent of the project manager assigned.

Analyze the reasons behind the customer dissatisfaction and hire more project managers with the required skill sets.

Questions # 10:

A PMO professional recently joined an established PMO with a customer feedback system in place. However, the feedback has not been systematically analyzed or used to drive improvements in service delivery. The PMO services align with standard methodologies, but PMO customers feel their evolving needs are not being adequately met.

What should the PMO professional do to ensure the feedback system is effectively utilized to enhance PMO service delivery?

Options:

Continue delivering PMO services according to established processes and use the feedback system only for major service redesigns.

Conduct a one-time review of all feedback received over the past year and make immediate adjustments to the PMO services.

Focus on gathering additional metrics from other departments to complement the existing feedback, assuming that this will better inform any future adjustments.

Implement a process for regularly analyzing feedback and integrating insights into ongoing service improvements, ensuring alignment with customers' needs.