Pass the Salesforce Accredited Professional Process-Automation Questions and answers with ExamsMirror

When a flow interview fails and no fault path is configured, Salesforce sends a default error email to the flow owner or designated error recipients. However, if the flow includes a fault path (configured using a Fault Connector), Salesforce follows that path and sends an email or performs alternate logic, such as logging the error or showing a friendly message.

B. Correct — Fault paths allow graceful error handling and can include email alerts.

Incorrect Options:

A. System Admins are not notified by default unless they are explicitly configured as recipients.

C. Email localization is not guaranteed by default for flow errors.

D. The user is shown an error; they are not redirected to the beginning of the flow automatically.

Reference Extracts from Salesforce Process Automation Study Guide:

“Flows can use Fault paths to handle errors gracefully. These paths allow for sending error messages, email alerts, or redirecting logic.”

“If no Fault path is set, a default error message is displayed, and an error email is sent.”

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Flow Builder provides a Loop element under the Logic category that allows flow designers to iterate over a collection (list) of records one at a time. This is useful for applying changes to each record, evaluating conditions, or accumulating results.

B. Correct — The Loop element under Logic is designed specifically for iterating through collections.

Incorrect Options:

A. Integration elements are used for calling external services.

C. Screen is for user input, not iteration.

D. Action elements execute tasks, not control flow iteration.

Reference Extracts from Salesforce Process Automation Study Guide:

“Use the Loop element to iterate over items in a collection. It’s a type of Logic element in Flow Builder.”

“Each loop cycle processes one item from the collection.”

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Salesforce provides a standard "File Upload" screen component within Flow Builder for user-interactive flows. This feature allows users to upload files during a Screen Flow, and the files are associated with a record or stored in the system, depending on configuration.

Option A (Custom Lightning Component): Unnecessary for this scenario because Salesforce provides a standard component.

Option B (Apex + Visualforce): Outdated approach; not recommended for Lightning Experience unless legacy functionality is required.

Option C (File Upload standard Screen Component): ✅ Correct. This is the native and recommended way to allow file uploads in Lightning Screen Flows.

Option D (Node.js): Not applicable within the Salesforce platform for declarative flow-based file uploads.

Reference Extracts from Salesforce Process Automation Documents / Study Guide:

“Use the File Upload screen component in Flow Builder to let users upload files directly in a Screen Flow.”

“This component is available in Lightning Experience and is recommended for all file upload interactions in user flows.”

To create and manage Flow Orchestrations, the user must have the "Manage Flow" permission. Without it, the orchestration builder will not be accessible in Flow Builder.

B. Correct — The “Manage Flow” permission is required to access and build orchestrations.

Incorrect Options:

A. “LEX for Flows” is not a real permission or feature.

C. Referencing External Objects does not block orchestration creation.

D. There is no setting called “Orchestration” in Setup to enable or disable this feature.

Reference Extracts from Salesforce Process Automation Study Guide:

“To build and manage orchestrations, users must have the Manage Flow permission.”

“Flow Orchestration is available in supported editions and does not require a special enablement setting.”

This is a classic use case for a Scheduled Flow. The Administrator can build a Scheduled Flow that:

Queries all open Opportunities related to Accounts where the Credit Status is Red.

Loops through the records.

Updates the Stage field to Freeze.

A. Correct — This is achievable declaratively using a Scheduled Flow, which provides scalability and avoids the need for custom code.

Incorrect Options:

B. A formula field cannot change field values; it's read-only.

C. Batch Apex is valid but not preferred when the use case is achievable declaratively.

D. An Apex trigger would require coding and is unnecessary for this logic.

Reference Extracts from Salesforce Process Automation Study Guide:

“Scheduled Flows can run on a recurring basis to find and update records meeting defined criteria.”

“Use flow to perform mass updates based on related object conditions without writing code.”

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When a flow contains screen components, it must be embedded in user-facing areas of the Lightning Experience UI. Salesforce officially supports distributing Screen Flows through:

A. Lightning Pages — Using the Flow component in the Lightning App Builder, screen flows can be placed on record pages, app home pages, and more.

B. Utility Bar — Admins can configure flows to appear as pop-up panels in the utility bar, available globally in apps.

Other options:

C. Buttons: Custom buttons can launch flows, but only auto-launched flows or flows embedded via screen flows and actions. Buttons are not a direct distribution channel for screen flows.

D. LWC JavaScript: Developers can wrap flows in custom Lightning Web Components, but this is not a standard, declarative distribution method.

E. Related List: Related lists do not support embedding flows.

Reference Extracts from Salesforce Process Automation Study Guide:

“To make screen flows available to users, add them to record pages using the Flow Lightning component or add them to the utility bar in the app.”

“Utility bar flows appear in the footer of the Lightning Experience and are accessible globally.”

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A flow interview is a specific execution of a flow. Each time a flow is launched—whether through a record trigger, a user interface, or schedule—a flow interview is created. It maintains the state, inputs, and progress of that individual instance.

C. Correct — a flow interview is a running instance of a flow.

A. Incorrect — “reflective” is not a technical term used in flow context.

B. Incorrect — Connectors join elements, but they’re not interviews.

D. Incorrect — Debug instructions relate to testing, not the definition of a flow interview.

Reference Extracts from Salesforce Process Automation Study Guide:

“A flow interview is an individual execution of a flow. Each run of a flow generates a unique interview, with its own context and variable values.”

“Paused flow interviews can be resumed later, and can be tracked in Setup.”

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To post to Chatter after a time delay (7 days after a Case is opened), a Scheduled Action should be used within a declarative automation tool.

D. Scheduled Process Builder — ✅ Process Builder allows for scheduled actions (e.g., “7 days after CreatedDate”) that can post to Chatter or take other actions.

Incorrect Options:

A. Apex Trigger could work but is not necessary when a declarative tool like Process Builder is sufficient.

B. LWC is a front-end UI framework, not used for backend time-based automation.

C. Scheduled Workflow Rules are legacy and do not support Chatter Post actions natively.

Reference Extracts from Salesforce Help Documentation:

“Scheduled actions in Process Builder can be used to wait for a set time and then perform actions such as posting to Chatter.”Explanation:

Salesforce Flow is the name of the overall suite of flow automation tools. This includes the ability to create, run, and manage flows. Flow Builder is the point-and-click UI tool used to create the flows.

Salesforce Flow = entire automation platform (includes Flow Builder, Runtime Engine, Flow Orchestration, etc.)

Flow Builder = visual tool used to design and build the flow.

Therefore:

B. Flow Builder is a part of Salesforce Flow. ✅ Correct

A. Incorrect — reversed relationship.

C. Incorrect — speed isn’t the defining difference.

D. Incorrect — both are available in Lightning Experience.

Reference Extracts from Salesforce Process Automation Study Guide:

“Salesforce Flow is the product that includes tools like Flow Builder for creating flows and automation.”

“Flow Builder is the declarative interface for designing flows within Salesforce Flow.”

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Salesforce Flow for Service is designed to automate and guide complex, multi-step service processes. This includes capturing data, decision logic, external service calls (like credit checks), and completing guided workflows. This is especially helpful in highly regulated industries like banking.

D. Correct — A multi-step process like loan application processing with validations and guided actions is a perfect use case for Flow for Service.

Incorrect Options:

A and C describe simple data lookups, not guided processes requiring automation.

B is irrelevant and not aligned with Flow for Service use cases.

Reference Extracts from Salesforce Process Automation Study Guide:

“Flow for Service provides guided workflows and automations for agents to efficiently complete complex service processes like loan applications or claims processing.”

“Actions and Recommendations allows guided, contextual flows to be surfaced during service interactions.”

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