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Discount threshold values

Statuses

Document types

Approval reasons

Customer-material info record

Business partner representing the supplier

Purchasing info record

Business partner representing the customer

Bill of material

Extensibility using the Legacy System Migration Workbench (LSMW)

Mapping source values to SAP S/4HANA target values

Guidance and simulation of the migration process

Combining the staging and file approaches into one migration project

UI variants and changes

Custom business objects

Custom business roles

Migration projects

An accounting document (universal journal entry)

A billing document request (BDR)

A billing plan

A billing document

You activate the product proposal functionality in the item category used in the service order.

You add the required service contract as a reference document to the service order on header level.

You create a bill of material (BOM), representing the components that can be selected in the service order.

You create an equipment as a reference object and assign in to the service order.

Customer-specific price agreements are copied from the service contract to the service order, when creating a service order referencing the service contract.

Service orders need to be created via an application programming interface (API) in which the service contract is referenced.

The service contract contains a detailed description of all services provided, but customer-specific price agreements need to be maintained in every service order.

For service orders, automatic service contract determination is available whenever a user creates a new service order for the customer for which the contract was created.

SAP HANA Smart Data Integration (SDI)

SAP SQL Anywhere

XML templates

SAP Smart Data Access

Customer's ETL tools

You need to define the possible follow-up steps after service quotation confirmation.

You need to define the dependencies between statuses a service quotation can have.

You need to define in which form a service quotation needs to be sent to a customer.

You need to define the prerequisites for service quotation confirmation by the customer.

Completion date is updated automatically in the maintenance plan either upon completion of a service order for a recurring service or manually by the user.

The system can automatically generate a service contract for a service item for which a maintenance plan has been created.

When using maintenance plans for recurring services, service entry sheets can be automatically created, skipping service order creation.

Updating counter readings is an optional step during confirmation of a service order for a recurring service.

Maintenance plans can be set up to automatically release a service order when it's created.