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Custom tokens in email templates for SAP SuccessFactors Onboarding are used to dynamically insert data (e.g., new hire name, start date) into email notifications. These tokens are configured using specific admin tools in the system.

According to the SAP SuccessFactors Onboarding Implementation Guide:

Email Services (Option B): The Email Services tool in Admin Center allows administrators to create and edit email templates, including adding custom tokens in the subject or body using the format {fieldID}.

Document Generation - Manage Document Template (Option D): This tool enables the creation of document templates that can include custom tokens, which are then referenced in email notifications (e.g., for document links or data).

Document Generation - Manage Document Template Mapping (Option E): This tool is used to map custom tokens to specific fields in MDF objects or other data sources, ensuring the correct data is populated in emails.

Option A (Maintain Onboarding and Offboarding Document Templates) is incorrect because it is used for uploading and managing document templates, not for creating custom tokens in emails. Option C (Configure Business Rules) is incorrect because business rules are used for logic and validation, not for defining email tokens.

Hiring managers or other onboarding participants (e.g., HR coordinators) may need to complete data collection tasks on behalf of a new hire, such as during the Personal Data Collection or Additional Data Collection steps. This requires specific role-based permissions (RBPs) to access and modify new hire data.

According to the SAP SuccessFactors Onboarding Configuration Guide:

Update New Hire Data (Option A): This permission allows users to edit and update the new hire’s data in the Onboarding process, including data collected during the Personal Data Collection step.

Complete Data Collection Tasks (Option B): This permission enables users to complete data collection tasks assigned to the new hire, ensuring all required fields are filled out.

Access New Hire Data Permission (Option D): This permission grants read access to the new hire’s data, which is necessary before updating or completing tasks on their behalf.

Option C (Access Additional Onboarding Data Permission) is incorrect because it is not a standard RBP; additional data access is covered under Access New Hire Data. Option E (Onboarding Configuration) is incorrect because it relates to administrative configuration, not task completion on behalf of a new hire.

The rehire check process in SAP SuccessFactors Onboarding is designed to identify whether a new hire is a returning employee (rehire) by matching their data against existing employee records. The process includes a first and second rehire check, with the second check executed only under specific conditions.

According to the SAP SuccessFactors Onboarding Implementation Guide:

The second rehire check is executed only when a potential match is not identified in the first rehire check (Option A). The first rehire check attempts to match the new hire’s data (e.g., National ID, name, or date of birth) against existing records. If no match is found, the system proceeds to the second rehire check, which may use additional criteria or manual review to confirm the new hire’s status.

Option B (match detected when Onboarding is initiated) is incorrect because a match at initiation would trigger the first check, not the second. Option C (Personal Data Collection step completed) is incorrect because the rehire check occurs earlier, typically during initiation or Manage Pending Hires. Option D (match detected during Review New Hire Data) is incorrect because a match at this stage would not trigger a second check; it would resolve the rehire status.

To achieve clean core integrations in SAP SuccessFactors, SAP recommends using modern, standardized API protocols that minimize customizations and ensure compatibility with cloud-based systems.

According to the SAP SuccessFactors Integration Guide:

OData (Option A): OData APIs are the preferred method for integrating with SAP SuccessFactors, including Onboarding, due to their flexibility, scalability, and support for real-time data access. They align with clean core principles by reducing the need for custom middleware.

SOAP (Option C): SOAP APIs are also supported for certain SuccessFactors integrations, particularly for legacy systems or specific use cases requiring structured data exchange. They are considered clean core-compliant when used appropriately.

Option B (RFC) and Option D (IDoc) are incorrect because they are older, on-premise-focused protocols primarily used in SAP ERP systems, not recommended for clean core integrations in SuccessFactors cloud environments.

The SAP SuccessFactors Offboarding process includes a series of standard steps to ensure a structured exit process for employees leaving the organization. These steps involve tasks for the offboardee, manager, and other stakeholders.

According to the SAP SuccessFactors Offboarding Implementation Guide:

Employee Review (Option B): This step allows the offboardee to review and update their personal information or complete exit-related tasks, such as filling out an exit survey.

Document Flow (Option D): This step involves routing documents (e.g., exit forms, acknowledgments) for review or e-signature, ensuring all necessary paperwork is completed.

Manager Review (Option E): The manager reviews the offboardee’s data, completes tasks like approving knowledge transfer plans, and ensures all exit requirements are met.

Option A (Additional Data Collection) is incorrect because it is primarily an Onboarding step, not standard in Offboarding. Option C (Compliance Forms) is incorrect because, while forms may be part of Document Flow, it is not a distinct standard step in the Offboarding process.