Pass the SAP Certified Associate C_TS470_2412 Questions and answers with ExamsMirror

Scheduling amaintenance plan(e.g., via IP10) generates call objects. The correct answers arestart (A),manual call (D), anddelete call (E). Let’s break this down.

Start (A):Initiates scheduling, calculating call dates (e.g., "Start Scheduling" in IP10).

Manual call (D):Creates a call outside the schedule (e.g., "Manual Call" button), for urgent needs.

Delete call (E):Removes a scheduled call (e.g., via "Delete" in IP10), adjusting the plan.

Why Not the Others?

Scheduling (B):A process, not a function.

Dispatch call (C):Not a standard scheduling function; relates to resource assignment.

"Functions when scheduling a maintenance plan include start, manual call, and delete call."

To apply product-specific prices from a service contract to a service order:

Maintain price agreements: Price agreements in the contract (e.g., condition type PR00) define product-specific prices, which are copied to linked service orders during creation or item entry.

Maintain billing plan: Controls billing timing, not pricing.

Maintain contract price: A general term, not a specific mechanism.

Maintain price lists: Used in sales, not contract-specific pricing in service.This is part of pricing condition configuration in scope item 3MO."Price agreements in the service contract ensure product-specific prices are applied to service orders." (SAP Help Portal, Service Pricing).

Theactual durationin a service confirmation (e.g., IW41) records time spent on a task. The correct answers areA, C, D.

Capturing the technician’s working time (A):Actual duration (e.g., 5 hours) logs the technician’s effort.

Creation of a CATS entry (C):Transfers time to CATS for payroll/HR integration.

Calculation of internal costs (D):Multiplies duration by rate (e.g., $50/hour) for cost posting.

Why Not the Others?

B:Capacity updates are planning-based, not from confirmations.

E:Customer price uses billing rates, not just duration.

"Actual duration in a service confirmation captures working time, creates CATS entries, and calculates internal costs."

In SAP S/4HANA Cloud Private Edition, Service,service orderssupport various item categories to represent different types of activities or materials. The correct answers are:

Service items (A):Used for billable services performed (e.g., repair or maintenance tasks).

Sales items (C):Used for selling products or spare parts within the service order.

Expense items (E):Used to record costs (e.g., travel or external services) that may or may not be billable.

Solution items (B):This is not a standard item category in service orders; it relates more to solution quotations or configurable products.

Delivery items (D):These are specific to sales processes (e.g., outbound deliveries), not service orders.

"Service orders support item categories such as service items for service activities, sales items for material sales, and expense items for cost recording."

In theService with Advanced Executionscenario (scope item 63Q), the dynamic item processor (DIP) profile is used for resource-related billing:

To summarize dynamic items into a single debit memo item: The DIP profile can aggregate confirmed resources (e.g., time, materials) into a single billing item.

To bill a service as a list of subitems: Alternatively, it can itemize resources as separate subitems for detailed billing.

To enable resource-related billing: The DIP profile processes dynamic data from confirmations (e.g., time, parts) to generate billing documents.

To determine the service confirmation items: This is part of confirmation, not the DIP profile’s role.

To combine billing documents into one customer invoice: This is a billing process step, not a DIP function.The DIP profile is configured in Customizing under Sales and Distribution → Billing."The dynamic item processor profile supports summarizing items, listing subitems, and enabling resource-related billing in advanced execution." (SAP Help Portal, Resource-Related Billing).

To install equipment in a functional location in SAP S/4HANA:

Allow the equipment category to be installed in a functional location: The equipment category (e.g., M for machines) must be configured to permit installation (set in transaction OIEQ), ensuring compatibility with functional locations.

Combination of equipment category and object type: Object types are for classification, not installation prerequisites.

Installation flag for equipment/functional location: No such flags exist; installation is controlled by category settings.This is part of equipment management setup."The equipment category must allow installation in a functional location as a prerequisite." (SAP Help Portal, Equipment Installation).

Atask listin SAP S/4HANA Cloud Private Edition, Service defines standard maintenance or service procedures. Theheadercontains general data applicable to the entire task list. The correct answers areplanner group (B)andmaintenance strategy (C). Let’s explore this in detail.

Task List Header Overview:

The header (e.g., in transaction IA05/IA06) includes fields like task list type, group, and planning data, setting the context for all operations.

Planner group (B):The planner group (e.g., "PLG1") is assigned in the header to indicate the team responsible for planning the task list’s use (e.g., in maintenance plans). It’s entered in the "Planner Group" field and links to organizational data (e.g., Plant Maintenance structure). For example, "PLG1" might be the North Region planners.

Maintenance strategy (C):The maintenance strategy (e.g., "STR1") is assigned in the header for strategy-based task lists. It defines the packages (e.g., 3M, 6M) that operations will follow when the task list is used in a strategy plan. This is set in the "Strategy" field and ties the task list to scheduling logic.

Why Not the Others?

Production resources and tools (A):PRTs (e.g., tools) are assigned to individual operations, not the header, in the operation details tab.

Components (D):Components (e.g., spare parts) are also assigned at the operation level, not the header, via the components tab.

Practical Example:

Task list "TL001": Header assigns Planner Group "PLG1" and Strategy "STR1" (3M, 6M). Operations then specify tasks and resources.

Additional Insight:

The header data ensures consistency across all operations and integrates with maintenance plans for scheduling.

"In a task list header, you can assign a planner group and maintenance strategy to define planningand scheduling parameters."

In thein-house repair process, proposed actions (e.g., repair, replace, return) for a repair item are determined by thelife cycle user statuses of the repair objects(Option C).

The repair object (e.g., equipment or material returned for repair) has a status profile defining its life cycle (e.g., Received, In Repair, Completed). User statuses within this profile trigger specific actions based on the current state, configured in customizing. For example, a status of "In Diagnosis" might propose "Perform Diagnosis."

A:Item categories influence billing or structure, not action proposals.

B:Release status affects the repair order, not individual action proposals.

D:The process step overview profile organizes steps, not action determination.

"Proposed actions for in-house repair items are assigned to the life cycle user statuses of the repair object, driving the process based on status transitions."

TheClean Core Dashboardis a tool provided by SAP to help customers monitor and maintain a clean core strategy in their SAP S/4HANA systems. A clean core approach ensures that the ERP system remains up-to-date, cloud-compliant, and free of unnecessary modifications, facilitating smooth upgrades and innovation adoption. This dashboard provides insights into system customizations, extensions, and compliance with clean core principles. Let’s evaluate each option based on official SAP documentation and functionality as of March 2025:

A. Customers can use the dashboard in the dev, test, and production tenants: The Clean Core Dashboard is primarily designed to monitor the clean core compliance ofproductiveSAP S/4HANA systems, as its purpose is to provide actionable insights into the live environment where business processes are executed. While development (dev) and test tenants are critical for building and validating extensions, the dashboard’s focus is on the production tenant to ensure operational stability and upgrade readiness. SAP documentation specifies that it targets productive systems (e.g., SAP S/4HANA Cloud Private Edition production tenants), and there’s no explicit mention of it being available across all tenant types (dev, test, production) in a unified manner. Thus, this option is not a confirmed feature.

B. It can be accessed by using SAP for Me: This is a key feature of the Clean Core Dashboard.SAP for Meis SAP’s customer portal, providing a centralized interface for accessing various tools, services, and insights related to SAP solutions. The Clean Core Dashboard is integrated into SAP for Me, offering customers a user-friendly way to view tiles and reports on their system’s clean core status (e.g., custom code usage, API compliance, and extension metrics). This accessibility aligns with SAP’s strategy to consolidate customer-facing tools in a single portal, making it a verified feature.

C. Customers can grant access to the dashboard to partners: This is another confirmed feature. SAP allows customers to share access to the Clean Core Dashboard with implementation partners or service providers via SAP for Me’s authorization management. This capability supports collaboration, enabling partners to assist in analyzing and optimizing the system for clean core compliance (e.g., during RISE with SAP engagements). The dashboard’s design facilitates transparency and joint efforts between customers and partners, making this a standard feature in the private cloud context.

D. It can be used in all SAP S/4HANA Cloud editions: This is not entirely accurate. The Clean Core Dashboard is specifically tailored forSAP S/4HANA Cloud Private Editionand, to some extent, SAP S/4HANA on-premise systems, where customizations and extensions are more prevalent and need monitoring. InSAP S/4HANA Cloud Public Edition, the system is inherently clean by design (no source code modifications are allowed, only extensions via SAP BTP or in-app tools), reducing the need for such a dashboard. While clean core principles apply across all editions, the dashboard’s functionality is most relevant to Private Edition and on-premise deployments, where customers have greater control over customizations. SAP documentation highlights its use in Private Edition contexts (e.g., RISE with SAP), not universally across all editions.

The correct answers, B and C, reflect the dashboard’s accessibility via SAP for Me and its collaborative feature with partners, as outlined in SAP’s clean core strategy resources. These features enhance its utility in maintaining a modern, flexible, and cloud-compliant ERP system, particularly in SAP S/4HANA Cloud Private Edition.

Extract from SAP Documentation: "The Clean Core Dashboard, accessible via SAP for Me, provides transparency on system customizations and allows customers to collaborate with partners to ensure clean core compliance in productive SAP S/4HANA Cloud Private Edition systems." (SAP Community,10 Steps to Clean Core for SAP S/4HANA Cloud Private Edition for Customers, 2024).

In SAP S/4HANA Service contracts (scope item 3MO), cancellation details at the item level include:

Cancelling party: Specifies who initiated the cancellation (e.g., customer or provider), maintained in the contract item data.

Reason: A cancellation reason (e.g., customer request) can be recorded for audit and reporting purposes.

Latest end date: Defined at the contract header or item validity level, not a cancellation-specific field.

Billing block: Applied to block billing but not a cancellation attribute.This is configured in the contract item settings."Maintain cancelling party and reason at the service contract item level for cancellation tracking." (SAP Help Portal, Service Contract Management).