Certified Implementation Specialist - Application Portfolio Management (APM) (CIS-APM) Practice Test

Questions # 1:

What application metrics does APM provide to a manager in order for him or her to make targeted decisions based on data instead of educated guesses? (Choose two.)

Options:

Costs it takes to maintain an application.

One or more use rights assigned to a specific device or user.

Compliance to regulations and organizational standards.

Application’s age.

Questions # 2:

If a customer asks you how ServiceNow’s ServiceMapping application works in order to support APM, how would you explain it?

Options:

Identifies all hardware and software CI’s and other dependencies that support that service.

Drills down to provide application services, vulnerabilities and risks.

Creates an API to manage seamless application services.

Provides software entitlements through a top-down approach.

Questions # 3:

What are the stages of the APM rationalization process?

Options:

Measure, Evaluate, Decide, Take Action, Baseline

Identify, Measure, Evaluate, Decide, Take Action

Identify, Measure, Decide, Take Action, Communicate

Identify, Measure, Evaluate, Take Action, Certify

Questions # 4:

What is the overall score range that a business application could have?

Options:

1 through 100

1 through 10

1 through 10000

1 through 1000

Questions # 5:

Which job will generate scores for all indicators and business applications across all profiles?

Options:

Business Application Certification Quarterly

Load Application Indicators and Compute Application Scores

Analyze PA scores and PA snapshot tables

Load TPM Risk Parameters and compute Application Service Risks

Questions # 6:

What are the 4 sections of the APM portal home page that is aligned to The Open Group Architecture Framework (TOGAF)? (Choose four.)

Options:

Information Portfolio

Service Portfolio

Catalog Portfolio

Application Portfolio

Business Portfolio

Technology Portfolio

Questions # 7:

Why would enterprise architects be interested in APM outcomes? (Choose two.)

Options:

Understand incident counts by application

Understand what software licenses need to be reclaimed

Understand the landscape of technology standards and lifecycle plans

View business capabilities supported by applications

Questions # 8:

What key components of ServiceNow does APM leverage? (Choose three.)

Options:

Discovery

Service Mapping

Service Catalog

Application Services

Questions # 9:

Stephen discovers that his customer is looking to achieve Basic Rationalization including application scoring. What APM maturity level does this align to?

Options:

Level 2

Level 1

Level 3

Level 4

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