Pass the ServiceNow CIS-Hardware Asset Management CIS-HAM Questions and answers with ExamsMirror

According to the ServiceNow Hardware Asset Management documentation, the ServiceNow Content Service is a cloud-based service that provides content updates for hardware models, such as manufacturer, model category, and lifecycle information. The ServiceNow Content Service also collects unrecognized data from customers, such as new or custom hardware models, to improve the content quality and coverage. Customers can opt out of sending unrecognized data to the ServiceNow Content Service for specific models, but this will also prevent them from receiving content updates for those models.

https://docs.servicenow.com/bundle/utah-it-asset-management/page/product/hardware-asset-management/reference/audit-results.html

The depreciation effective date captures the residual value, representing the estimated value of an asset at the end of its useful life. This value is essential in determining the depreciation cost over time. For hardware assets, managing depreciation accurately ensures proper financial tracking.

To utilize the contract rate cards features, you need to activate the Rate Management plugin, which provides the ability to define and manage rates for various types of costs and expenses1.

The contract rate cards features allow you to capture operating costs by generating expense lines representing the cost of a contract. You can associate a contract to certain assets and costs of those assets are tied to the contract. This is similar to a rate card cost, except the contract contains all the costs2.

The other plugins are not required to use the contract rate cards features. The Financial Management plugin provides the ability to track and manage the financial performance of your IT services3. The Contract Management plugin provides the ability to create and manage contracts for assets, services, and vendors4. The Cost Management plugin provides the ability to track and allocate costs for configuration items, tasks, and projects5. References: 1: Rate Management 2: Cost Management — ServiceNow Elite 3: Financial Management 4: Contract Management 5: Cost Management

According to the ServiceNow Hardware Asset Management documentation, the core sets of data required for effective IT asset management are:

•Manufacturers: The companies that produce the hardware assets, such as Dell, HP, Cisco, etc.

•Locations: The physical places where the hardware assets are stored or used, such as offices, data centers, warehouses, etc.

•Users: The people who own, use, or manage the hardware assets, such as employees, customers, vendors, etc.

•Models: The specific types or categories of hardware assets, such as laptops, servers, routers, etc.