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Questions # 1:

In Service Mapping, which one of the following icons represents a credential error on the Service map?

Options:

A.

Yellow triangle

B.

Generic application

C.

QUESTION NO: mark

D.

Red stop sign

Questions # 2:

In Service Mapping, which one of the following best describes the process of discovery after an Entry Point is configured?

Options:

A.

For each pattern that supports the Entry Point Type, run identification Sections until one finishes successfully and then run each Connection Section for the pattern.

B.

For each pattern that supports the Entry Point Type, run all the identification Sections that finish successfully and then run each Connection Section for the pattern.

C.

For each pattern that supports the Entry Point Type, run identification Sections until one finishes successfully and then run Connection Sections until one finishes successfully.

D.

For each pattern that supports the Entry Point Type, run all the Identification Sections and run all Connection Sections.

Questions # 3:

Which one of the following is the recommended starting point to resolve errors in bulk from the Service Mapping Home page under the Fix tile?

Options:

A.

Resolve errors under the Credentials tile and continue to resolve errors under the tiles to the left

B.

Resolve errors under the Configuration tile and continue to resolve errors under the tiles to the right

C.

Resolve errors under the CMDB tile and continue to resolve errors under the tile above

D.

Resolve errors under the Configuration tile and continue to resolve errors under the tile below

Questions # 4:

Assuming the Apache Web Server Identification Rule (CI Identifier) is configured as shown with the following

Criterion attributes:

    Class

    Configuration file

    Version

Question # 4

Yesterday, an Apache Web Server CI was discovered as part of Service Mapping. Today, the application owner upgraded the Apache Web Server to a different version and reran discovery of the service. What will happen in the CMDB?

Options:

A.

A duplication error will occur.

B.

A new Apache Web Server CI is created.

C.

The existing Apache Web Server CI will be reconciled with the upgraded Apache Web Server CI and its version will be updated.

D.

The Apache Web Server CI will be reclassified as a Web Server CI.

Questions # 5:

Which file on the MID Server is configured with the customer's ServiceNow instance URL?

Options:

A.

config.xml

B.

config.json

C.

wrapper.conf

D.

server.xml

Questions # 6:

In Service Mapping, when discovery is started, what is the execution strategy used to run Connection Sections?

Options:

A.

Connection Sections are executed one by one and connections will result from each successful section.

B.

Connection Sections are executed randomly and connections will result from each successful section.

C.

Connection Sections are executed one by one in the order they are listed until the first successful section.

D.

Connection Sections are executed one by one in the order they are listed with a connection created from the last successful section.

Questions # 7:

In Service Mapping, which one of the following can be useful in determining which Patterns, Identification Sections, Connection Sections, and Steps are tried?

Options:

A.

Workflow Log

B.

Discovery Log

C.

System Log

D.

ECC Log

Questions # 8:

Which one of the following in the CMDB Identification and Reconciliation application allows a CMDB administrator to specify authorized data sources that can update a CMDB table or a set of table attributes?

Options:

A.

Reclassification Tasks

B.

Identification Rules

C.

Datasource Precedence Rules

D.

Reconciliation Rules

Questions # 9:

Which feature allows an administrator to efficiently collect multiple CIs against a single host?

Options:

A.

Discovery Schedules

B.

Quick Discovery

C.

Probe

D.

Pattern

Questions # 10:

Which one of the following best describes what will happen if Discovery is configured with 3 MID Servers in a Load Balance Cluster with Shazzam cluster support disabled?

Options:

A.

All three MID Servers will be used during the Port Scan phase and all three will be used during theclassification phase.

B.

Only one MID Server will be used during the Identification phase and all three will be used during the exploration phase.

C.

Only one MID Server will be used during the Port Scan phase and all three will be used during the classification phase.

D.

All three MID Server will be used during the Identification phase and only one will be used during the exploration phase.

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