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382 Students Passed

94% Average Score

91% Same Questions
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Questions # 1:

Which of the following is not normally included in a contract for an outside organization to develop software for your use?

Options:

A.

Why it is needed

B.

What is done

C.

When it is done

D.

Who does what

E.

Penalties for nonperformance

Questions # 2:

Which of the following types of testing is considered Dynamic Testing?

Options:

A.

Code Inspections

B.

System Reviews

C.

Code Analyzers

D.

Unit Testing

E.

Checklists

Questions # 3:

It is important in developing a contract that the contract provisions are fair to both parties. The reason for this is:

Options:

A.

Contractual costs will be reduced

B.

Problems will not occur during development

C.

Acceptance testing will not be needed

D.

The probability of one party terminating the contract during execution will be minimized

E.

The developed software will perform better

Questions # 4:

What is the risk that an organization faces if management does not take action to alter the risk's likelihood or impact?

Options:

A.

Risk Management

B.

Risk Appetite

C.

Enterprise Risk Management

D.

Residual Risk

E.

Inherent Risk

Questions # 5:

In the quality management infrastructure, the level which 'commits resources' is called:

Options:

A.

Quality Council

B.

Management Committee

C.

Middle Management

D.

Task Forces

Questions # 6:

Many contracts contain provisions to determine how the contract will be changed in the event that some undetermined circumstance occurs. This provision in a contract is called:

Options:

A.

Compensation for Error

B.

Exercising Options

C.

Renegotiation

D.

Termination Provisions

E.

Cost Limitations

Questions # 7:

Transaction Flow is used as a basis to:

Options:

A.

Assure compliance with the COSO internal control model

B.

Assure compliance with the CobiT model

C.

Identify the points during transaction processing where controls should be placed

D.

Quantify the risks associated with processing a transaction

E.

Meet governmental control standards

Questions # 8:

Therapeutic Listening is when the listener is:

Options:

A.

Directed at selecting specific pieces of information

B.

Gathering the complete message with minimal distortion

C.

Sympathetic to the speaker's point of view

D.

Performing an analysis of what the speaker said

Questions # 9:

As COTS software is demonstrated in operation and the evaluators watch and listen to the demonstration to evaluate the ease with which the operation process can be learned, they are evaluating what aspect of computer software?

Options:

A.

Quality of Communication

B.

Ease of Use of Instruction Manual

C.

Understandability

D.

Knowledge to Execute

E.

Effectiveness of Help Routines

Questions # 10:

Experience has shown statistically that as program modules become more complex:

Options:

A.

The time to develop the module decreases

B.

The amount of effort to test the validity increases geometrically

C.

The number of defects has an inverse relationship

D.

The tester needs to segment the program

E.

The need for a help desk increases

Questions # 11:

Determining which risks are likely to affect the project and documenting the characteristics of each is called ________ .

Options:

A.

Risk Assessment

B.

Risk Management

C.

Risk

D.

Risk Identification

Questions # 12:

Process capability determination motivates an organization towards process improvements.

Options:

A.

True

B.

False

Questions # 13:

The first step in the Complaint-Resolution Process is:

Options:

A.

Gather detailed supporting information

B.

Establish an action plan

C.

Judge the complaints validity

D.

Get on the customer's wavelength

Questions # 14:

The step-by-step methods used to ensure that standards are met is called:

Options:

A.

A Policy

B.

Standards

C.

Procedures

D.

Accelerates during the higher levels of maturity

E.

A Process

Questions # 15:

As per the 'Quality Leader Behavior Model', quality leader should NOT:

Options:

A.

Empower others

B.

Supervise and identify defects

C.

Coach, train and educate

D.

Remove obstacles to performance

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