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The Open Group
IT4IT Certification
OG0-061
IT4IT Part 1 Exam Questions and Answers

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Questions # 1:

Which of the following best describes The Open Group IT4IT Reference Architecture?

Options:

A policy framework for IT governance

A supply chain management model

A technical interoperability standard

A standard for managing the business of IT

Answer

Questions # 2:

Which value stream connects consumers with IT goods and services?

Options:

Detect to Correct

Strategy to Portfolio

Request to Fulfill

Requirement to Deploy

Answer

Questions # 3:

What does the system of record fabric for IT management include?

Options:

Service models flowing across the service backbone

Functional components and their interactions

Data objects, their relationships and inter-dependencies

Value streams and their typical activities

Answer

Questions # 4:

What is a benefit of implementing the Strategy to Portfolio value stream?

Options:

Increased business effectiveness by providing a foundation for moving from traditional IT service management to service brokerage

Services designed in accordance with standards and policies

Prioritized IT investment based on impacts on architecture and business priorities

Reduced costs by proactively identifying issues before the service impact becomes severe

Answer

Explanation

The S2P Value Stream extends the best practices put forward by various authors and frameworks, including ISO/IEC, the Capability Maturity Model Integration (CMMI), AXELOS Ltd. in its ITIL series on IT Service Management, ISACA in its COBIT Framework, and others, by defining the technology components necessary to implement them. A range of organizational maturity is also accommodated by the S2P Value Stream.

Questions # 5:

What is a benefit of implementing the Request to Fulfill value stream?

Options:

Ensuring that the service delivered actually performs as requested

Improved communication with business stakeholders through roadmaps

Improving the speed at which issues with a business service are identified

Increased cost optimization by cancelling subscriptions that are no longer used

Answer

Questions # 6:

What does the IT4IT Information Model consist of?

Options:

The Service Model and the Service Backbone

Value streams and functional components

Data objects and their relationships

Capabilities and IT processes

Answer

Questions # 7:

Which of the following statements best describes the Level 2 class model?

Options:

It is another name for the System of Record Fabric

It is vendor-specific

It is an expansion of the Level 1 class model

It defines the relationship between Capability Discipline and Functional Component as part of the normative requirements

Answer

Questions # 8:

What data object is associated with the Engagement Experience Portal?

Options:

Shopping Cart

Service Catalog Entry

User Profile

Offer

Answer

Questions # 9:

UML is the Object Management Group Unified Modeling Language.

The IT4IT definition of the Service Lifecycle Data Object aligns with what UML concept?

Options:

Component

Class

Activity

Artifact

Answer

Explanation

A service lifecycle data object (lifecycle data object) represents data (records, information, and so on) that annotate or model an aspect of a service being offered by IT. Data objects can take a digital or physical form and can be comprised of structured, semi-structured, or unstructured data. Our definition of service lifecycle data object is aligned contextually with the OMG definition of artifact. In UML, the OMG defines artifact as:

“The specification of a physical piece of information that is used or produced by a software development process, or by deployment and operation of a system. Examples of artifacts include model files, source files, scripts, and binary executable files, a table in a database system, a development deliverable, or a word-processing document, a mail message.”

Questions # 10:

What value stream has the value proposition of ensuring that the Service Release meets business expectations?