ACMT 2016 Mac Service Certification Exam (MAC-16A) Practice Test

Questions # 11:

Marilyn wants to know which apps on her Mac store documents in iCloud. Where can you direct Marilyn to view apps that store documents and data in iCloud?

Options:

Select iCIoud Drive from the Finder sidebar and click the Applications folder.

Log into iCloud.com and click Settings to view supports applications.

Select iCIoud Drive from the Applications folder.

Click iCIoud in System Preferences and then click on iCloud Drive Options.

Questions # 12:

How do you change permissions of a specific folder?

Options:

Control-click the folder and then click Change Permissions.

In Finder, select the folder, then choose Get Info from the File menu. Change permission in the Sharing & Permissions pane.

In System Preferences, click the Sharing pane. Locate the file in the Shared folders section. Click Change Permissions.

Open Disk Utility, then drag the folder into the sidebar. Change permissions in the resulting window.

Questions # 13:

Bill says no matter what he tries he cannot open a specific document in Pages. Which of the following would help you effectively isolate the issue?

Options:

Attempt to open a different Pages document.

QuitPages and try to open the document with Text Edit.

Quit Pages and adjust the framework which may be mismatched.

Restart from a different volume and try to reproduce the issue.

Questions # 14:

Francine changed Internet service providers and just set up the equipment in the home. She is calling you because she is unable to connect to the Internet from her iMac (Late 2013). You probe further to find out that her roommate is able to connect to the Internet using a PC and Francine is able to connect using he iPad 2.

Which of the following troubleshooting tools or techniques would you recommend to Francine to help her further diagnose the networking issue with the iMac?

Options:

Restart from the Recovery System and run Network Utility.

Restart the iMac and reset NVRAM.

Open System Information to verify that the Wi-Fi card is detected.

Open the Network pane of System Preferences and click Assist Me.

Questions # 15:

Select the tools used to view the number of attached hard disks, volumes, and types. SELECT TWO.

Options:

Apple Diagnostics

Console

SystemInformation

Recovery Disk Assistant

Disk Utility

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