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Questions # 1:

A process is required for a client in the banking sector that involves using an application to transfer funds between accounts. A strong security model is in place to prevent any malicious activity but the client is nervous about the risk of external problems, like a power cut leaving a case in an incomplete state or a fault in thesource data causing a case to be duplicated or an excessively large transfer to be made.

What should be included in the solution design? (Choose three.)

Options:

A.

A different queue for each major processing step.

B.

A different process for each majorprocessing step.

C.

A single queue that is cleared of all worked items at the start of each day.

D.

Rules to limit transaction values.

E.

A key value that will uniquely identify queue items.

F.

A requirement that the solution is never run on more than onemachine.

G.

An exception handling procedure to track manual referrals.

Questions # 2:

MedBank have recently introduced a new Credit Card platform Cred+. There is a requirement to migrate account and card details from the existing banking platform PCBS on to Cred+.

Account IDs of the cases requiring data transfer will be held on a SQL database. The requirement is that, for each account ID specified on the SQLdatabase, the following data must be read from the PCBS application and input into the Cred+ application:

    Account ID

    Product Type

    Name

    Address

    Date of Birth

    Card PAN (Primary Account Number or credit card number)

    Card Issue Date

    Card Expiry Date

Once the data has been successfully input into Cred+ the correct record on the SQL database will be updated to indicate data transfer is complete. All work queues will be encrypted, however due to the sensitivity of the data, MedBank insist that a single robot account does not have access to both PCBS and CRED+ systems.

The following high level design has been proposed:

Question # 2

Which of the following statements about the solution design are correct? (Choose two.)

Options:

A.

If the PCBS application suffers anoutage, all Blue Prism processes specified in this design must stop processing immediately.

B.

The solution enables multiple instances of the Get PCBS Data and Update Cred+ processes to run without risk of collision.

C.

There is a risk that the outcome ofa data transfer will not be recorded in the SQL database.

D.

To reduce the elapsed time of the end to end process, the Get Cases process should be run across multiple machines.

E.

The Process Get PCBS Data should be stopped if the Cred+ application suffersan outage to prevent a backlog of cases in the PCBS Data work queue.

F.

Such sensitive data should not be stored in a Blue Prism work queue.

Questions # 3:

You are the Lead Developer tasked with delivering four processes for the same client. You have enough developers in the team to develop all the processes in parallel. All the processes have one application in common, another application is used by two processes and one process uses an application that none of the others do.

Which of the following statements is true?

Options:

A.

Other than the standard utilities, there should be 3 objects.

B.

Other than the standard utilities, there should be 4 objects.

C.

Other than the standard utilities, there should be 7 objects.

D.

It’s not possible to determine how many objects there should be.

Questions # 4:

VivaBank have an account closure process that can take up tothree days to close an account. All requests within the bank’s core system to close an account take place overnight during batch processing. There are two scenarios:

Question # 4

The timings relate to the expected automation time.

All requests will arrive in a BluePrism work queue from multiple channels using either web services or other Blue Prism processes.

The following detail from the Functional Requirement Questionnaire must be considered:

    Cases must be processed on the same day if they come in between 08:00 and 22:00 Monday to Friday

    Exception cases are to be emailed to the manual team during processing as and when they occur.

    It is expected that up to 200 cases can be expected per day.

The Blue Prism solution consists of four processes and four Blue PrismWork Queues.

Question # 4

Cases come into the Account Closures Work Queue and are processed by the Account Closure process which determines if they are “Nil Balance” or “Balance to Transfer” scenarios. Before adding the case to the relevant work queue, a check ismade to see if an identical key has been added to the work queue today. If so the case is not added.

The Transfer Balance process work its queue and, for each successfully processed case, adds case to the Close Account queue.

The Close Accountprocess works its queue and, for each successfully processed case, adds a case to the Confirm Closure queue with the case deferred to 08:00 the next day.

The Confirm Closure process completes the sequence by confirming that the account is finally closed.

Ascheduler has been created to start all four processes at 08:00. Each process shall be configured to finish accordingly:

Question # 4

Please select from the statements below the ones you consider to be correct. (Choose two.)

Options:

A.

All processes should be merged intoone process to optimize licenses.

B.

Exception cases should not be distributed whilst the processes are running and instead should be distributed when each process has completed.

C.

There should be a separate work queue for each channel feeding the process.

D.

The Confirm Closure process should work until 22:00.

E.

As an alternative the solution could use just one queue instead of four.

Questions # 5:

Which of the following statements about using Work Queue designs to split a business process into a multi part robotic solution is correct?

1. Using multiple Work Queues and Processes for the different stages of the business process is a valid design option to split a business process into a multi partrobotic solution.

2. Using a single Work Queue and deferring cases for future processing is a valid design option to split a business process into a multi part robotic solution.

3. Using an item’s status to control when to work it is a valid design optionto split a business process into a multi part robotic solution.

4. You cannot split a business process into a multi part robotic solution.

Options:

A.

1 and 2 Only

B.

4 only

C.

1 and 3

D.

1, 2 and 3

Questions # 6:

The status of a Work Queue can be used as a method of recording that work has been done so far on a Work Queue item.

Please consider the following statements:

1. For MI, to easily see how far an item has beenworked.

2. To aid manual working of exceptions, providing the Item Status can inform staff what work is still outstanding on an item that needs manually.

3. To enable Work Queue items to be safely retried, a process can use the item status to know which updates have already been performed so that they are not repeated.

4. To record the Customer’s Surname

Options:

A.

2 only

B.

2 and 3 only

C.

1, 2 and 3 only

D.

1, 2, 3 and 4

Questions # 7:

When designing business objects which of the following statements is true? (Choose three.)

Options:

A.

It’s best practice to keep application logic in onebusiness object so that there is a single point of reference.

B.

It’s good practice to split application logic into multiple objects so that the process is more efficient.

C.

It’s good practice to keep application logic in one business object so that developers know where to find.

D.

It’s good practice to keep application logic in one business object to minimize the process dependencies.

E.

It’s a good practice to split application logic into multiple objects to minimize the process dependencies.

F.

It’s agood practice to split application logic into multiple objects to minimize the effect of change.

G.

It’s a good practice to keep application logic in one business object so that the process is more efficient.

Questions # 8:

Pacific West Banking has a payments process that automatically receives pending payments from multiple regions into their payment system (Paytex).

Paytex contains a queue of cases awaiting payment. When processing the case manually an agent must use two other systems, the core banking system (DataPlus) and online account checker (FireWire).

The manual processing must perform the following steps:

    Open the next case where the status is null in Paytex

    Set the status to “In Progress” in Paytex

    Validate source account in DataPlus

    Confirm source funds in DataPlus

    Checkfor fraud flags in Paytex

    Confirm recipient IBAN details in Firewire

    Perform payment in Paytex

    Update case in Paytex queue. Add payment confirmation number to case and set status to “Completed”

    Where cases cannot be fulfilled due to validation errors (e.g. invalid account details, insufficient funds, suspected fraud etc.) the customers will be contacted by the agent to resolve.

A proposed Blue Prism solution with the following properties has been created to automate the payment processing:

    There willbe one Blue Prism process that will perform the steps described above.

    Where a case is an exception the status will be set in Paytex to “Manual Review” in order that the manual team can pick up the case from Paytex and contact the customer and conclude the case.

    It is anticipated that to meet the SLAs of the expected volumes up to 5 instances of the Blue Prism process will be required to run concurrently.

    A Blue Prism work queue will be used to host the payments. The queue will be configured for only 1attempt per case and the key will be (region) & {source account number}.

    The process will be started by the scheduler at 06:00 and will stop at 05:50.

Question # 8

Question # 8

Which of the following are correct? (Choose three.)

Options:

A.

There is a risk that a payment can be duplicated.

B.

The process should not be designed to use a Blue Prism Work Queue but use Paytex as the work queue.

C.

The process will not scale i.e. you cannot run multiple instances at the same time.

D.

The solution exposes sensitive personalinformation.

E.

The process should not be automated as it uses a third party web application.

F.

There is a risk that a payment can be orphaned.

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