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Questions # 1:

Which TWO of the following expressions are correct?

Options:

A.

1 + money rate = (1 + real rate) x (1 + inflation rate)

B.

1 + real rate = (1 + money rate) / (1 + inflation rate)

C.

1 + real rate = (1 + inflation rate) / (1 + money rate)

D.

1 + money rate = (1 + inflation rate) / (1 + real rate)

E.

1 + inflation rate = (1 + money rate) x (1 + real rate)

Questions # 2:

A long established organization has recognised the need to make urgent changes to the way it operates in order to remain competitive. The organization wishes to dramatically improve its performance through a fundamental rethinking and radical redesign of its existing activities.

Which of the following techniques should be used to achieve this?

Options:

A.

Functional analysis

B.

Kaizen costing

C.

Business process re-engineering

D.

Process innovation

Questions # 3:

A group consists of two divisions, Alpha and Beta, both of which are profit centers. Alpha sells a product to the external market and also sells it as an intermediate product to Beta.

Beta then processes further before selling the final product to the external market. The current group transfer pricing policy requires Alpha to charge Beta with the variable cost of production.

Which of the following statements is valid?

Options:

A.

A two-part tariff would provide a more effective basis for assessing divisional performance.

B.

A dual pricing approach to transfer pricing would increase Beta's total profit and reduce Alpha's.

C.

If Alpha has unfulfilled external demand then the transfer price should always be set at variable cost.

D.

Transfer prices only affect the assessment of performance of investment centres, not of profit centres.

Questions # 4:

A supermarket group has experienced operational problems during recent years, including a shortage of warehousing space due to increasing turnover and poor inventory management. The product portfolio has expanded considerably. Although this has led to increased sales volume, marketing and logistics costs have increased disproportionately. Non product-specific costs have also increased significantly.

Management is now considering using Direct Product Profitability (DPP).

Which of the following statements are valid in respect of the possible implementation of DPP within the supermarket group?

Select ALL that apply.

Options:

A.

DPP should result in improved management of storage space.

B.

DPP should result in improved supplier relationships.

C.

DPP should result in improved pricing decisions.

D.

DPP requires non product-specific costs to be apportioned rather than allocated.

E.

DPP provides summary information on the profitability of each customer group.

Questions # 5:

The management of a leisure company, who are risk averse, have just approved an investment in a new amusement park. The country in which the amusement park will be located has a warm and mostly dry climate throughout the year.

A number of specific risks related to this investment have been identified as follows.

(1) Losses of very small amounts of revenue due to poor weather.

(2) A significant financial liability may arise due to the injury of a member of the public.

(3) Loss of several days of revenue due to rides being unavailable because of poor maintenance routines.

(4) Income fraud as a consequence of the high levels of cash handled by employees.

Using the TARA framework, which is the most appropriate way of managing each of these risks?

Options:

A.

Transfer risk 1; accept risk 2; avoid risk 3; reduce risk 4

B.

Accept risk 1; avoid risk 2; transfer risk 3; reduce risk 4

C.

Accept risk 1; transfer risk 2; avoid risk 3; reduce risk 4

D.

Reduce risk 1; transfer risk 2; avoid risk 3; accept risk 4

Questions # 6:

Performance measures that monitor the extent to which a not-for-profit organization's objectives have been achieved are measures of:

Options:

A.

economy

B.

efficiency

C.

effectiveness

D.

enterprise

Questions # 7:

A company is investing in a huge diversification project. The plan is to develop and sell a whole new product line that they have never sold before. They've already started a massive marketing campaign for this new

product line and they are getting good feedback in their market research.

They've had to use debt funding in order to finance the project, but they hope that the returns will be worth the investment and restructuring. If they are successful they will be a step ahead of all their competitors and offer

something none of them can.

What is the risk appetite of this company?

Options:

A.

Risk seeking

B.

Risk averse

C.

Risk neutral

D.

Impossible to say

Questions # 8:

An airline company has operated passenger flights with low ticket prices to various airports from a busy airport for several years. It now faces increased competition on a number of its routes and has decided to use the balanced scorecard to monitor its performance.

Which of the following statements are correct?

Select ALL that apply.

Options:

A.

Customer satisfaction measures will not be needed because the company pursues a low price strategy for competitive advantage.

B.

The proportion of seats that are occupied on flights could be a suitable measure for the internal business process perspective.

C.

The number of new flights to different destinations could be a suitable measure for the learning and growth perspective.

D.

The number of on time take-offs could be a suitable measure for the internal business process perspective.

E.

Non-financial objectives will be met as a result of financial objectives being achieved.

F.

A survey of passengers could be a suitable measure for the customer perspective.

Questions # 9:

A manufacturing company is in the process of introducing just in time (JIT) and total quality management (TQM) into every aspect of its value chain.

Which TWO of the following are appropriate changes to make to the support activities in the organization's value chain?

Options:

A.

Inbound logistics would need to ensure that materials of appropriate quality are delivered on a just in time basis.

B.

Operations would need to be carried out on a right first time basis as any failure could delay production.

C.

After sales service would need to ensure that appraisal costs are kept to a minimum.

D.

Procurement would need to arrange to purchase goods so that they are delivered as required.

E.

Firm infrastructure would need to arrange appropriate training courses for staff.

F.

Technology development would need to ensure that processes are continually improving.

Questions # 10:

An electronics company sells a range of tablet computers. Tablet computers come complete with an operating system that is regarded as the market leader. The company aims to launch a new version of its hardware every eighteen months and a major update to its software every three years. The latest version of the tablet computer is always sold at a higher price, but the older version that has been replaced is then sold for a time at a discounted price.

Which pricing model does this company appear to be using?

Options:

A.

Penetration and loss leader pricing

B.

Penetration and product bundling

C.

Skimming and loss leader pricing

D.

Skimming and product bundling

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