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300-810
Implementing Cisco Collaboration Applications (CLICA) Questions and Answers

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Viewing questions 11-20 out of questions

Questions # 11:

A company deployed the Cisco Webex App with single sign-on enabled using the internal ldP, but users receive the error "Single Sign On Failed.Invalid Status code in Resume" when trying to log in through the security assertion markup language SSO. Which action must an administrator taketo resolve the issue?

Options:

Configure SSO in Control Hub with Cisco DUO.

Configure SSO in Control Hub with Microsoft Azure.

Configure SSO in Control Hub with Okta.

Configure SSO in Control Hub ADFS.

Answer

Explanation

This option is the correct action to resolve the issue of users receiving the error “Single Sign On Failed.Invalid Status code in Resume” when trying to log in through the SAML SSO. The error indicates that the SAML response from the internal IdP is invalid or expired, and that the Webex app cannot resume the SSO process. To fix this issue, the administrator must configure SSO in Control Hub ADFS, which is a Microsoft service that acts as an IdP and provides SAML authentication for Webex. By configuring SSO in Control Hub ADFS, the administrator can ensure that the SAML response is valid and matches the Webex app requirements. References:

https://help.webex.com/en-us/article/WBX9000009033/SSO-Error-Single-Sign-On-failed-Invalid-Status-code-in-Response

https://help.webex.com/en-us/njfoz4/Configure-Single-Sign-On-for-Your-Webex-Site

Questions # 12:

Which step is the first for web-based single sign-on login?

Options:

Authenticate.

Redirect to IdP to get authenticated.

Present authentication assertion.

Request access to protected service.

Answer

Questions # 13:

Which two SSO features are true? (Choose two.)

Options:

allows Jabber to use LDAP directory services for contact imports

allows LDAP user import on Cisco Unified Communications Manager

improves productivity by reducing time spent re-entering credentials for the same identity

transfers the authentication from the system that hosts the applications to a third-party system

reduces costs by decreasing the number of help calls that are made for voicemail PIN resets

Answer

C, D

Explanation

[Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/ SAML_SSO_deployment_guide/11_0_1/CUCM_BK_SF9D0502_00_saml-sso-deployment-guide-1101/ CUCM_BK_SF9D0502_00_saml-sso-deployment-guide-11_chapter_01.html, ]

Questions # 14:

Collaboration engineer is enabling desk phone control for an existing group of Cisco Jabber desktop users. The users have been granted the appropriate permissions in Cisco UCM. and the devices correctly configured in Cisco UCM. Which service must the engineer now enable?

Options:

Cisco CTIManager

Cisco XCP Authentication Service

Cisco Extended Functions

Cisco XCP Connection Manager

Answer

Explanation

Enabling desk phone control for Cisco Jabber desktop users involves Cisco XCP (Extended Control Protocol). XCP Connection Manager manages the connection between Jabber and the Cisco UCM for features like desk phone control.

Questions # 15:

What prevents toll fraud on voicemail ports?

Options:

IP address trusted list on the PSTN gateway

CSS

Block OffNet to OffNet Transfer service parameter

FAC

Answer

Explanation

[Reference: https://www.cisco.com/c/en/us/support/docs/unified-communications/unity-connection/119337- technote-cuc-00.html, ]

Questions # 16:

Which MFA solution can be integrated with Cisco Jabber via SAML and used independently of an ldP?

Options:

Okta

Cisco DUO

PingFederate

Microsoft ADFS

Answer

Explanation

This option is the correct MFA solution that can be integrated with Cisco Jabber via SAML and used independently of an IdP. Cisco DUO is a cloud-based MFA service that provides an additional layer of security for SAML SSO. Cisco DUO can be configured as a SAML IdP proxy that sits between Cisco Jabber and the actual IdP, or as a standalone SAML IdP that does not require another IdP. Cisco DUO supports various authentication methods, such as push notifications, phone calls, SMS messages, or hardware tokens. References:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_6/cjab_b_planning-guide-cisco-jabber-12-6/cjab_b_planning-guide-cisco-jabber-12-6_chapter_0100.html

https://duo.com/docs/sso-cisco-jabber

Questions # 17:

An engineer is configuring a remote Cisco IM and Presence Service and needs to ensure that users can communicate across clusters in the same domain and receive presence status. Which protocol should be used to accomplish this task?

Options:

XMPP

DNS

LDAP

AXL/SOAP

Answer

Questions # 18:

What is the maximum number of Cisco Unity Connection locations connected in a HTTPS network?

Options:

200

Answer

Explanation

[Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/https_networking/ guide/10xcuchttpsnetx/10xcuchttpsnet010.html, ]

Questions # 19:

Question # 19

Refer to the exhibit A collaboration engineer is troubleshooting an issue with MWIs not working for SIP-integrated Cisco Unity Connection users on Cisco UCM Calls to the Cisco Unity Connection work. but MWIs do not light This problem affects all users on the system Which action resolves the issue?

Options:

Modify the SIP Trunk Security Profile on Cisco UCM.

Increase the Delay Between Requests timer on Cisco Unity Connection

Assign a Calling Search Space to the SIP Trunk on Cisco UCM

Configure the Message Waiting Numbers on Cisco UCM

Answer

Explanation

The scenario describes an issue where Message Waiting Indicators (MWIs) aren't lighting up for SIP-integrated Cisco Unity Connection users, even though calls reach voicemail. This points towards a configuration problem with MWI notifications on Cisco UCM.

A. Modify the SIP Trunk Security Profile on Cisco UCM: While SIP trunk security is important, it likely wouldn't affect MWI functionality in this case.

B. Increase the Delay Between Requests timer on Cisco Unity Connection: This setting might be used for other purposes but wouldn't directly address MWI notification issues on Cisco UCM.

C. Assign a Calling Search Space to the SIP Trunk on Cisco UCM: Calling Search Space defines call routing, not MWI notification.

Questions # 20:

A user encounters a problem while checking voicemail, set up in a Cisco UCME and Cisco Unity Express integration. The user reports that when calling the office number from a mobile phone, the call goes to voicemail, but it is then routed to the main menu rather than the voicemail box. The user can check voicemail from an office phone without any issues How is this issue fixed?