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Cisco Renewals Manager (700-805 CRM) Questions and Answers

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Viewing questions 21-30 out of questions

Questions # 21:

What are the 3 Cs of Cisco’s CX Installed Base (CX-IB) Methodology?

Options:

Check start dates, Co-terminate start dates. Consolidate services

Connect, Communicate, Consolidate

Communicate, Co-terminate end dates. Consolidate contracts

Cover the uncovered, Co-terminate end dates. Consolidate contracts

Answer

Questions # 22:

Which licensing model represents the highest value?

Options:

Transactional

Subscription

Pay as you go

Enterprise Agreements

Answer

Explanation

Enterprise Agreements (EAs) represent the highest value for customers who want to simplify their software licensing and management across their organization. EAs provide customers with:

Unlimited access to a suite of Cisco software products within a defined technology domain for a fixed term and price

The ability to deploy software anytime, anywhere, without additional costs or approvals

The flexibility to grow and adjust their software usage without overage fees or penalties

The convenience of co-terminating all their subscriptions at the end of the EA term

The option to include Cisco services and support in their EA2

References: 2: Cisco Enterprise Agreement - Cisco

Questions # 23:

What is the key implication on-time renewals have for an IT provider company?

Options:

incentives will be paid

improved customer satisfaction

no major impact if sales are on plan

recurring business is preserved

Answer

Questions # 24:

Which service offering helps define the customer's IT vision and strategy?

Options:

Support

Advisory

Optimization

Training

Answer

Explanation

Cisco offers different types of service offerings to help customers achieve their IT vision and strategy, such as support, optimization, training, and advisory. Among these options, the one that best helps define the customer’s IT vision and strategy is advisory. Advisory services from Cisco provide expert guidance and insights to help customers design and deploy new solutions, streamline existing operations, or optimize their IT. Advisory services can also help customers align their IT goals with their business priorities, identify opportunities for innovation and growth, and measure and report on key performance indicators.

Questions # 25:

What is the ATR on a $10,000, one-year, recurring-revenue contract? (Choose the best answer.)

Options:

$1,200

$10,000 divided by 12

$10,000

10% of $10,000

Answer

Questions # 26:

Which services renewals metric is provided in Partner Experience Platform (PXP)?

Options:

new products

number of customer complaints

renewal rate

end-of-life products

Answer

Questions # 27:

How does the Lifecycle Advantage (LCA) program enhance the renewal process?

Options:

automates renewal notifications, initiates early conversations, and ensures consistency and personalization

standardizes renewals, removing all personalization

initiates renewal talks after service and software expiry

eliminates the need for renewals, focusing only on acquiring new customers

Answer

Questions # 28:

Which of the Cisco Security product offerings focuses on identifying abnormal or suspicious network behaviors?

Options:

Meraki

Stealth watch

Tetration

App Dynamics

Answer

Explanation

Stealthwatch is one of the Cisco Security product offerings that focuses on identifying abnormal or suspicious network behaviors, which can help customers with:

Detecting and responding to advanced threats across their network

Gaining visibility and control over their network traffic and activity

Improving their network performance, security, and compliance

References: 2: Cisco Stealthwatch - Cisco

Questions # 29:

What is the ideal licensing option?