Genesys Cloud Certified Professional - Implementation (GCP-GC-IMP) Practice Test

Questions # 11:

When you configure to place a call outside the contact center, is it possible for you to assign a default country code?

Options:

Yes

Questions # 12:

What type of trunk would you create to connect to an AudioCodes Mediant gateway?

Options:

External trunk

Network interface trunk

WebRTC phone trunk

SIP phone trunk

Questions # 13:

What Genesys Cloud configuration option provides a way to ensure that phones of a specific make and model are all deployed with the same settings?

Options:

Managed IP Phones

IP Phone Templates

Base Settings

Default Station configuration

Questions # 14:

Your company has just acquired a new building, and you have been asked to add a new location in Genesys Cloud. What are the prerequisites to check before you add the new location? (Choose two.)

Options:

You must know what groups to create for the new location.

You must have images of all the users located at the new location.

You must collect general information that you want displayed for each location, such as: building address, number of floors, location contact information, location images, and floor plan images.

You must have the basic profile data for the users at the new location.

You must have Admin rights for Genesys Cloud

Questions # 15:

Choose the types of available Phone Trunks in Genesys Cloud. (Choose two.)

Options:

Gateway

SIP

Outbound Proxy

WebRTC

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