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H19-619_V1.0
HCSP-Presales-Government Public Services V1.0 Questions and Answers

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Questions # 11:

The City IOClinked-commandsolution enables cross-region, cross-level, and cross-department collaboration and command. Whichadministrative levelsare included in these “levels”?

Options:

County level

District level

City (municipal) level

Sub-district (street) level

Answer

A, B, C, D

Explanation

Linked command spans frommunicipaltop-level down todistrict,county, andstreet/sub-districtlevels, ensuring a full vertical chain for coordination and response.

Questions # 12:

The core value of Huawei Smart Government “One-Network Handling (一网通)” solution is just moving offline services online; it does not involve process redesign or optimization, which should be done by the customer themselves.

Options:

True

Flase

Answer

Explanation

The solutionnot onlymoves services online, it alsosupports and drives process optimization and re-engineeringto truly improve efficiency and experience. It isnotlimited to a simple “offline → online” move.

Questions # 13:

“One-Network Collaboration (一网通协)” mainly revolves around:

Options:

Government digitalization

City digitalization

Government-service digitalization

Livelihood digitalization

Answer

Explanation

Policies clearly define “One-Network Handling / Collaboration” as part of the “Internet + Government Services” reform, focusing specifically ongovernment-service digitalization—standardizing service items, optimizing processes, and enabling online integrated handling.

Questions # 14:

In the smart city-management solution, illegal construction can be discovered by using AI comparison on remote-sensing satellite images to detect surface-building changes.

Options:

True

Flase

Answer

Explanation

Remote sensing + AI change-detectionis a standard way toidentify new or changed buildings, helping discoverillegal constructions.

Questions # 15:

The “Central Kitchen” concept in government services refers to an innovative model where the public “orders dishes,” the platform “prepares dishes,” and departments “cook dishes.”

Options:

True

False

Answer

Explanation

This metaphor illustrates thedemand–supply–coordination modelin “Internet + Government Services.” Citizens express service needs, the integrated platform allocates resources, and departments deliver execution—an exact reflection of the “Central Kitchen” governance concept.

Questions # 16:

In the city IOC’s decision-support capabilities, there are two featured topics: one iseconomic operation analysis meetings, and the other islast-mile travel planning.

Options:

True

False

Answer

Explanation

IOC decision-support often includeseconomic-operation analysistopics andtransport / last-mile mobilitytopics, using integrated data to support policy decisions in these areas.

Questions # 17:

Which device isnota roadside perception device in the Intelligent-Connected solution?

Options:

ITS800

OBD

Radar

Camera

RSU

Answer

Explanation

OBD (On-Board Diagnostics) is installed in vehicles, not on roadside infrastructure.

Questions # 18:

AI makes urban life warmer. Inreleasing bus transport capacity and realizing green travel, what customer value can AI provide?

Options:

Improve indoor gas-pollution source prediction accuracy to 85%

Achieve 85% match between departure schedules and passenger flow

Reach bus on-time rate above 90%

Save 60% of labor costs

Answer

B, C, D

Explanation

In public transport, AI improvesmatching of buses to passenger demand (B), raiseson-time performance (C), andreduces manual scheduling/dispatching labor (D). Indoor gas-pollution prediction (A) is unrelated to bus operations.

Questions # 19:

Digital transformation is divided into which stages?

Options:

Basic informatization

Smart/ecologicalization

Application intelligence

Smart/ecologicalization

Answer

A, B, C, D

Explanation

Many references divide digital transformation into stages such asbasic informatization(traditional digitization of processes),application intelligence(using AI and big data to enhance decision-making and automation), andsmart/ecologicalization(building open, collaborative digital ecosystems). Here, “smart/ecologicalization” appears twice (B and D), but all options A–D together reflect the typical staged evolution path.

Questions # 20:

Auxiliary operation is essentially the same as IT maintenance and has little value.

Options:

True

False

Answer

Explanation

Auxiliary operations includemonitoring, response, and performance optimization, directly impacting system reliability and user experience. Unlike basic maintenance, operations provide continuous value improvement and are a strategic component in IT Service Management (ITIL).

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