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Questions # 91:

A service provider has experienced diminished value and stagnant results within an important category. Which of the following is the BEST course of action the firm can take to improve the category strategy?

Options:

A.

Open existing contracts and retender them

B.

Network with suppliers and launch RFIs to look at alternative solutions

C.

Conduct category rotation to bring a different viewpoint to the management of the category

D.

Conduct an in-house survey with key stakeholders

Questions # 92:

XYZ, Inc. currently has a transactional relationship with suppliers, but would like to work strategically with them. The firm wants to initially focus attention on the most critical suppliers. To do this, they should FIRST reach out to

Options:

A.

suppliers with the highest dollar sales volume

B.

suppliers with whom the firm rarely or never has face-to-face meetings

C.

suppliers with the highest unit volume

D.

suppliers rated as vital according to key department metrics

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