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CTAL-TM_Syll2012
ISTQB® Certified Tester Advanced Level - Test Manager [Syllabus 2012] Questions and Answers

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Questions # 1:

Improving the Testing Process

Consider the following statements describing the importance of improving the test process:

I. Test process improvement is important because being focused only on the test process it can provide recommendations to improve the test process itself, but it can’t indicate or suggest improvement to areas of the development process

II. Test process improvement is important because it is much more effective than software process improvement to improve the quality of a software system

III. Test process improvement is important because several process improvement models (STEP, TPI Next, TMMi) have been developed over the years

IV. Test process improvement is important because every organization, regardless of the context, should always achieve the maximum level of maturity of testing described in the test improvement models such as TMMi

Which of the following answers is correct?

Number of correct responses: 1

K21 credit

Options:

I. and IV. are true; II. and III. are false

I., II., III. and IV are false

I., II. and III are true; IV. is false

I., II. and III. are false; IV. is true

Answer

Questions # 2:

Improving the Testing Process

Which of the following statements about the TMMi test process improvement model is true?

Number of correct responses: 1

K21 credit

Options:

In TMMi all the process areas at lower levels must be 75% complete by achieving specific and generic goals in order to claim the higher level

TMMi provides an approach for test process improvement such as the IDEAL (Initiating, Diagnosing, Establishing, Acting and Learning) model

TMMi has a staged architecture for process improvement with seven maturity levels

At TMMi level 1 testing is chaotic without a defined process, and it is often seen as the same as debugging

Answer

Questions # 3:

Improving the Testing Process

Which of the following statements about the STEP test process improvement model is true?

Number of correct responses: 1

K21 credit

Options:

In the STEP model, tests validate the requirements and use cases when they are developed

The STEP model stresses defect detection and demonstration of capability, whereas the defect prevention is a secondary potential goal of testing

The STEP model assures that the system requirements specification and the test design specification processes don't overlap

In the STEP model, testware design occurs after coding

Answer

Questions # 4:

Defect Management

Assume you are working on a defect management process to be used by a software organization to track the current status of the defects reports for several projects.

When a defect is found for investigation a defect report is created in “Opened” state that is the unique initial state. The defect report status has also a unique finale state that is the “Closed” state.

The following state transition diagram describes the states of this defect management process:

Question # 4

where only the initial (“Opened”) and final (“Closed”) states are indicated while the remaining states (V, W, X, Y, Z) have yet to be named.

Which of the following assignments would you expect to best complete the defect management process?

Number of correct responses: 1

K32 credits

Options:

V=Rejected , W=Corrected , X=Validated, Y=Re-Opened, Z=Assigned

V=Assigned, W=Validated , X=Corrected, Y=Re-Opened, Z=Rejected

V=Assigned, W=Corrected , X=Validated, Y=Re-Opened, Z=Rejected

V= Corrected, W=Assigned, X=Validated, Y=Corrected, Z=Rejected

Answer

Questions # 5:

Defect Management

During the system testing phase a tester from your test team observes a failure in the system under test and he/she decides to create an incident report. The incident report is currently in a “new” state, indicating it needs to be investigated.

Which THREE of the following information items can’t yet be present in the incident report?

Number of correct responses: 3

K32 credits (2 credits out of 3 credits correct, 1 credit point)

Options:

The type of defect that caused the failure

The actual and the expected result highlighting the failure

The lifecycle phase in which the defect has been introduced

What really caused the failure (actual cause)

Steps to reproduce the failure, including screenshots, database dumps and logs where applicable

Answer

A, C, D

Questions # 6:

Assume that the following test cases have been executed at the end of the first week of test execution: TC-001, TC-002 and TC-007. All these tests are ‘passes’.

What is the MINIMUM number of the remaining test cases that must be successfully executed to fulfill the EX1 exit criteria?

Question # 6

Number of correct responses: 1

K32 credits

Options:

Answer

Questions # 7:

The following is the unique “critical” quality risk item that has been identified:

CR-RSK-1. The GUI of the application might accept non-integer values for the input field designed to get the number of bottles from the user

Test analysis for system testing has just begun and the following test conditions have been identified:

TC-SEL-2. Test the selection of the package sizes

TC-SEL-4. Test wrong numbers of bottles for an order

TC-CR-RSK-1. Test the accepted values from the input field designed to get the number of bottles from the user

Assume that you have used traceability to determine the logical test cases that cover all the requirements and the single risk item identified in that scenario.

Which of the following is a positive logical test that is complete and correct, and covers the REQ-SEL-4 requirement?

Number of correct responses: 1

K32 credits

Options:

Select a 6-bottles package, then try to insert 5 bottles; verify that no error messages are displayed

Select a 6-bottles package, then try to insert 7 bottles; verify that no error messages are displayed

Select a 6-bottles package, then try to insert 7 bottles; verify that the "Invalid number of bottles" message is displayed

Select a 6-bottles package, then try to insert 7 bottles

Answer

Questions # 8:

Testing Process

Which of the following is an example of the test closure activity indicated as "lessons learned"?

Number of correct responses: 1

K21 credit

Options:

Archive all the test results of the acceptance testing phase

Deliver a list of the open defects of a software product released into production to the service desk team

Participate in a meeting at the end of a project aimed at better managing the events and problems of future projects

Deliver an automated regression test suite, used during the system test phase of a software product released into production, to the team responsible for maintenance testing

Answer

Questions # 9:

The following is the unique “critical” quality risk item that has been identified:

CR-RSK-1. The GUI of the application might accept non-integer values for the input field designed to get the number of bottles from the user

Test analysis for system testing has just begun and the following test conditions have been identified:

TC-SEL-2. Test the selection of the package sizes

TC-SEL-4. Test wrong numbers of bottles for an order

TC-CR-RSK-1. Test the accepted values from the input field designed to get the number of bottles from the user

What is the MINIMUM number of test conditions that must be added to fulfill both the EXCR1 and EXCR2 exit criteria?

Number of correct responses: 1

K32 credits

Options:

Answer

Questions # 10:

The following are the requirements identified as “critical”:

REQ-SEL-001. The user shall be able to combine all the three products with all the four durations to define an item to purchase

REQ-SEL-002. The user shall be able to add a maximum of six different items to the shopping cart

REQ-PUR-001. The user shall be able to purchase all the items in the shopping cart using a credit voucher

REQ-PUR-002. The user shall be able to purchase all the items in the shopping cart using the available credit already charged on the smartcard

REQ-PUR-003. The user shall be able to purchase all the items in the shopping cart using all the accepted credit cards (Visa, MasterCard and Great Wall Card)

REG-LOGO-001. The user shall be able to logout (by clicking the logout button) from both the “select” and “purchase” pages going back to the “browse” page (anonymous navigation)

Moreover the following quality risk item has been identified as “critical”:

QR-P1. The web customer portal might not be able to provide the expected response time (less than 10 sec) for the purchase transactions under a load of up-to 1000 concurrent users

Test analysis for system testing has just begun and the following test conditions have been identified:

TC-SEL-01. Test the combinations of products and durations to define an item to purchase

TC-SEL-02. Test the maximum number of items, which can be added to the shopping cart

TC-PUR-01. Test the purchase of an item

TC-PUR-02. Test the purchase of an item with the credit charged on the smartcard

Assume that you have used traceability to determine the logical test cases that cover all the requirements and the single risk item identified in that scenario.

Which of the following is a positive logical test that is complete, is correct, and covers the REG-LOGO-001 requirement?

Number of correct responses: 1

K32 credits

Options:

On the purchase page (“purchase state”), click the logout button; verify that the browse page (“browse state”) is displayed

On the select page (“select state”), click the logout button

On the purchase page (“purchase state”), click the logout button; verify that the “Impossible to logout – complete or cancel the current transaction” message is displayed

On the browse page (“browse state”), click the logout button

Answer

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