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Pass the Microsoft Dynamics 365 Fundamentals MB-910 Questions and answers with ExamsMirror

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Questions # 21:

A company has a large number of technicians that work in the field.

You need to ensure that Dynamics 365 Field Service can automatically schedule work to minimize travel time for technicians.

What should you implement?

Options:

A.

Schedule board

B.

Unified routing for table records

C.

Universal Resource Scheduling

D.

Resource scheduling optimization

Questions # 22:

A company uses Dynamics 365 Sales. The company creates sales proposals as PDF documents.

The company wants multiple users to access the latest version of a sales proposal in Dynamics 365 Sales. Many users do not have access to Dynamics 365 Sales.

You need to recommend an app for the company.

Which app should you recommend?

Options:

A.

Dynamics 365 Sales Insights

B.

Microsoft Excel

C.

Microsoft Outlook

D.

Microsoft Teams

Questions # 23:

A company uses Dynamics 365 Sales and Dynamics 365 Customer Service.

The management team wants to understand the benefits of the Dynamics 365 App for Outlook.

You need to explain the available features.

Which two features should you explain?

Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Track an email from Outlook to an existing sales order in Dynamics 365 Sales.

B.

Create a Dynamics 365 email template.

C.

Synchronize an appointment created in Dynamics 365 Sales to Outlook.

D.

Synchronize a custom field in the contact table to a user-defined field in Outlook.

Questions # 24:

For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

Question # 24

Options:

Questions # 25:

A company plans to implement a solution to send a survey after a case is closed.

The survey tool must send the survey with the case number, contact name, and results linked to the case record.

You need to create the survey.

Which tools or components should you use for each requirement? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Question # 25

Options:

Questions # 26:

You work for a home decorating company.

You need to ensure that qualifying leads can become project-based opportunities.

What should you do? To answer, select the appropriate option in the answer area.

Question # 26

Options:

Questions # 27:

A company uses Dynamics 365 Customer Service to manage its warehouse and customer service department.

The manager wants to improve productivity.

You need to recommend a solution.

Which products should you recommend? To answer, drag the appropriate products to the correct requirements. Each product may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Question # 27

Options:

Questions # 28:

A company plans to synchronize LinkedIn Campaign Manager with Dynamics 365 Marketing to determine who is looking at their LinkedIn advertisements.

What happens during synchronization? To answer, select the appropriate option in the answer area.

Question # 28

Options:

Questions # 29:

A company implements Dynamics 365 Customer Service.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Question # 29

Options:

Questions # 30:

A company uses Dynamics 365 Sales. The company creates sales proposals as PDF documents.

The company wants multiple users to access the latest version of a sales proposal in Dynamics 365 Sales. Users must be able to attach notes to the proposal.

You need to recommend an app for the company. Which app should you recommend?

Options:

A.

Microsoft Excel

B.

Microsoft Outlook

C.

Dynamics 365 Sales Insights

D.

Microsoft Teams

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