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PEGACPBA88V1
Certified Pega Business Architect 8.8 Questions and Answers

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Viewing questions 11-20 out of questions

Questions # 11:

Which two statements are true about Minimum Lovable Product (MLP) sizing when using the Estimator tool? (Choose Two)

Options:

Complex features are always reserved for MLP 2 and later.

MLP sizing leads to more precise resource planning.

Creation of case steps is factored into MLP sizing.

Initial estimations are high-level approximations.

Answer

B, D

Explanation

 MLP sizing leads to more precise resource planning: Proper sizing of the MLP ensures that resource planning is accurate, allowing the team to allocate the necessary resources effectively to meet the delivery timelines.

[: Pega Business Architect Essentials, Estimating and Resource Planning.,  Initial estimations are high-level approximations: During the early stages of planning, the estimations are high-level approximations that provide a general idea of the effort required. These estimations are refined as the project progresses and more details are known., Reference: Pega Business Architect Essentials, Estimation Techniques., , ]

Questions # 12:

Identify the Pega Express phase in which Pega Business Architects plan for future sprints by creating user stories with the Directly Capture Objectives (DCO) discipline.

Options:

Adopt

Discover

Build

Prepare

Answer

Explanation

The Pega Express phase in which Pega Business Architects plan for future sprints by creating user stories with the Directly Capture Objectives (DCO) discipline is Discover.

Discover Phase:

During the Discover phase, the focus is on understanding the business problem, identifying the scope, and defining the high-level requirements.

Pega Business Architects work with stakeholders to capture objectives directly into the Pega platform, creating user stories and refining the backlog in preparation for future sprints.

References:

Pega Academy: Pega Express Methodology

Pega Documentation: Pega Express Phases and Activities

Questions # 13:

You are asked to create a visualization that allows managers in the Customer Service division to track the number and status of Customer Support Request cases submitted over the last 30 days.

What is the process that you follow to create this visualization?

Options:

Open the Channels landing page, and then add a new portal.

Open the Explore data landing page, and then create a new insight.

Open the Explore data landing page, and then add a Reporting widget.

Open the Data landing page, and then create a new insight.

Answer

Explanation

To create a visualization that allows managers to track the number and status of Customer Support Request cases submitted over the last 30 days, follow these steps:

Open the Explore data landing page: This page allows you to create and explore data visualizations.

Create a new insight: Insights help you visualize and analyze data trends and metrics.

References:

Pega Academy: Data Exploration and Visualization

Pega Documentation: Creating Insights

Questions # 14:

Life insurance company has satellite offices in various countries. Each satellite office has a work queue. Company policy requires that life insurance underwriting be signed to offices based on the policy owner's residential address.

Which routing approach supports this requirement?

Options:

Route the assignment to a specific underwriter based on business logic.

Route the assignment to the correct work queue by using an authority matrix.

Route the assignment to the correct work queue by using a reporting structure.

Route the assignment to the correct work queue based on business logic.

Answer

Explanation

To route life insurance underwriting assignments to the correct satellite office based on the policy owner's residential address, using business logic is the most appropriate approach. This approach involves:

Define Routing Rules: Create decision rules or decision tables that map the policy owner's residential address to the corresponding satellite office's work queue.

Implement Business Logic: Configure the routing step in the case type to use these decision rules. The business logic will determine the correct work queue based on the address.

Route to Work Queue: The assignment is routed to the work queue of the satellite office that corresponds to the policy owner's residential address.

This method ensures that each assignment is accurately directed to the appropriate office based on predefined business logic.

References:

Pega Academy: Assignments and Routing

Pega Documentation: Using Business Logic for Assignment Routing

Questions # 15:

Which of the following statements about responsive breakpoints is true?