Pass the Pegasystems Pega CSA PEGACPSA88V1 Questions and answers with ExamsMirror

When the goal interval lapses and the assignment urgency is adjusted to 100, the urgency value continues to increment as configured for the deadline and passed deadline intervals. The urgency value determines how quickly an assignment needs attention and affects how assignments are prioritized in worklists and work queues. References: https://community.pega.com/knowledgebase/articles/case-management/86/configuring-service-levels

The basic condition for the Search duplicate cases step is to compare the issue type of the current case with the issue type of existing cases. This way, only cases that have the same issue type are considered as potential duplicates. References: https://community.pega.com/knowledgebase/articles/case-management/88/searching-duplicate-cases

This statement about channel interfaces is true. A channel interface is a user interface that allows users to interact with an application through various channels, such as web, mobile, email, chatbot, or voice. A channel interface allows you to adjust your application to your specific business needs by creating tailored and interactive user interfaces. Channels are created from templates that include predefined layouts and navigation for use in your application. References: https://academy.pega.com/topic/channel-interfaces/v1