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Consumer Goods Cloud Accredited Professional (AP-204) Questions and Answers

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Questions # 11:

Which three Consumer Goods Cloud(CGC) objects are linked to the product2 object in the CGC data model?

Options:

Assortment Product

Delivery Product

Assessment Task Product

Promotion Product

Store Product

Answer

A, C, D

Explanation

In the Consumer Goods Cloud data model, several objects are linked to the Product2 object. These include Assortment Product, Assessment Task Product, and Promotion Product. This linkage is essential for comprehensive product management within the Consumer Goods Cloud.

Questions # 12:

Northern Trail Outfitters (NTO) has a 7-tier product hierarchy that they use to track products in their Enterprise Resource Planning (ERP) platform. Assuming this functionality is available in the Consumer Goods Cloud, what should a consultant at NTO determine which tier of data contains the information required to set up products in Consumer Goods Cloud INTO wishes to measure share-of-shelf ?

Options:

What tier has data describing the product with?

Which tier has the data you trust most?

Which tier describes stock keeping units (SKL)?

There is no need to ask a question choose level 7

Answer

Explanation

A consultant at NTO should determine which tier of data contains the information required to set up products in Consumer Goods Cloud by asking which tier describes stock keeping units (SKU). A SKU is a unique identifier for a product that can be scanned and tracked in inventory systems. SKU is the level of data that is needed to measure share of shelf, which is the percentage of space occupied by a product or brand on a shelf. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 19.

Questions # 13:

Which two levels can promotions be defined within the Consumer Goods Cloud?

Options:

Account

Product Category

Retail Store Group

Product

Retail Store

Answer

D, E

Explanation

Promotions within the Consumer Goods Cloud can be defined at different levels, including the Account, Product, and Retail Store levels. This flexibility allows for targeted and effective promotion strategies.

Questions # 14:

Which three standard components are available for Assessment Task record pages when configuring Consumer Goods Cloud app screens?

Options:

In Store Products

Promotion List

Promotion Details

Cart Review

Inventory Check

Answer

B, C, E

Explanation

These components provide comprehensive information about promotions and inventory, vital for effective retail execution.

Questions # 15:

Which two of the following allows a Consumer Goods Cloud user to review the vision detection accuracy?

Options:

Goods Metrics

Shelf Metrics

Planogram Metrics

Object Metrics

Model Metrics

Answer

B, E

Explanation

Shelf Metrics allow a user to review the vision detection accuracy by comparing the actual shelf image with the expected planogram image. Model Metrics allow a user to review the vision detection accuracy by showing the confidence score and the number of detections for each object in the shelf image. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.

Questions # 16:

For what two reasons would the standard record pages for tasks of type “Other” be visible instead of the KPI component

Options:

Lightning App Builder does not support configuration of the standard record pages to include the KPI component

Salesforce Mobile App always displays the standard record pages

If related object is a custom object it will always display the standard record page

The record page Custom Task KPI Component has not been assigned to the concerned user profile

The related object record page has not been configured to include Custom task KPI Component in Lightning And Builder

Answer

D, E

Questions # 17:

For flow based tasks, which two statement are correct?

Options:

A Retail Store KPI is always needed and is passed to the flow in the variable Retail Store KPI.

Retail Visit KPIs always need a corresponding Retail Store KPI.

Assessment Task IDs and Visit IDs are passed to the flow in a flow task.

Retail Store KPIs are not needed, as long as an Assessment Indicator Definition is available within the flow to create the Retail Visit D KPI.

Flow based tasks should never be used for tasks that require a Retail Visit KPI.

Answer

A, C

Explanation

These statements ensure that the necessary data, such as KPIs and IDs, are available within the flow for accurately performing and tracking flow-based tasks.

Questions # 18:

Which of the following are supported KPI Type values for Retail Store KPI records?

Options:

Units

Price

Promotion

Facing

Revenue

Answer

A, D, E

Explanation

In the Consumer Goods Cloud, Retail Store KPI records support various KPI types, including Units, Facing, and Revenue. These KPIs are critical for assessing retail performance.

Questions # 19:

Which statement is correct about Consumer Goods- Einstein Visit Recommendations?

Options:

Visit Recommendations are automatically generated by recent case activities

Visit Recommendations automatically take into consideration already created visits for the store

Visit Recommendations rules consider the store operating hours

Visit Recommendations can be created using the Next Best Action Strategy

Answer

Explanation

Einstein Visit Recommendations take into account factors like store operating hours to ensure that suggested visits are feasible and practical.

Questions # 20:

Prior to rollout testing users find themselves failing all the test cases related to delivery tasks What is a potential reason for this?

Options:

The tester did not have the Lightning Retail Execution Plus Permission Set added

The tester did not have the lightning direct store delivery Permission Set added

The tester is outside the geofence for the store

The KPIs are too extreme and causing the system to fail

Answer

Explanation

A possible reason for failing all the test cases related to delivery tasks is that the tester did not have the lightning direct store delivery Permission Set added. A Permission Set is a collection of settings and permissions that grant users access to various tools and features. The lightning direct store delivery Permission Set is required for users who need to use the delivery task functionality and related objects, such as product transfers and shipments. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 29.

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