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Viewing questions 11-20 out of questions
Questions # 11:

The Cloud Kicks online Lead Intake form was recently updated to allow for new choices on some older picklist fields. The leads are all being created properly in Salesforce, but reps are getting errors as they try to work the leads.

What tool should the administrator use to evaluate what is causing the errors?

Options:

A.

Login History

B.

Debug Log

C.

Setup Audit Log

D.

Record History

Questions # 12:

Sales reps at Ursa Major Solar often give discounts depending on the configuration of the solar panel system. Customers want to know what the different configuration options are. Sales management wants to ensure the opportunity pipeline is as accurate as possible.

What should sales reps do to ensure their quotes and opportunities reflect their sales?

Options:

A.

Update the quote record each time the customer requests a different product configuration, and clicks the sync button to update the opportunity.

B.

Create a new quote record for each of the different product configurations. Sync the most likely to be purchased back to the opportunity.

C.

Create new opportunities for each quote request. Change the forecast category to omitted for all except the most likely to be purchased.

D.

Use the products related list to associate the different configurations with the opportunity. Update the Amount field with the most likely purchase price.

Questions # 13:

A sales user is assigned to a permission set group that gives them Modify All access to

Accounts. An administrator assigns the same user to a muting permission set that mutes Deletes access on Account.

What level of access will the sales user have on the Account object?

Options:

A.

Read-only

B.

Modify All

C.

Read, Create, and Edit

D.

No Access

Questions # 14:

Cloud Kicks (CK) has a backup team of employees that helps short-staffed departments. These users could be working with sales one day and service the next. CK is implementing new Lightning record pages for each department so that they view records In a way that makes sense for each department.

How should the administrator ensure this Is configured correctly?

Options:

A.

Configure one app per department and activate record pages for each app.

B.

Create permission sets for each department and assign them to the backup team users.

C.

Adjust the profile of the backup users each day to align with the proper access they require.

D.

Allow the backup team users to update their own profile with Delegated Administration.

Questions # 15:

Which two tools should an administrator use to required data to be entered in a field and improve data quality on a record in Salesrorce?

Choose 2 answers

Options:

A.

validation Rules

B.

Dashboards

C.

Workflow Rules

D.

Page Layouts

Questions # 16:

A user is getting an error when attempting to merge two accounts. The administrator checks the

profile to see the user has Read/Write permission on Accounts and is the owner of both records.

What is preventing the user from completing the merge?

Options:

A.

Only administrators have permission to merge records.

B.

The user is assigned to the wrong territory.

C.

The Account matching rules are not set.

D.

The Delete permission is missing on the user for Accounts.

Questions # 17:

AW Computing it running a special bundle deal on monitors and keyboards. Normally, discounts need VP approval, but this special bundle is pre-approved.

What should the administrator recommend for these requirements?

Options:

A.

Create a separate price book.

B.

Implement CPQ.

C.

Remove the approval process.

D.

Enable Subscriptions.

Questions # 18:

An administrator at Cloud kicks recently built a screen flow in a sandbox that creates a case and follow-up task. When the flow runs in the sandbox, it works just as expected. When tested in production, the flow errors when creating the records.

Choose 2 answers

Options:

A.

Change the user experiencing the issue to the System Administrator profile.

B.

Open the flow In Debug mode and Run the Flow as another user.

C.

Change the Default Case Creator to the user's manager.

D.

Log in as another user and run the flow.

Questions # 19:

AW Computing has implemented the Contacts to Multiple Accounts functionality. Users should be able to distinguish between contacts and related contacts.

What should the administrator do to configure the account page layout?

Options:

A.

Display both the contacts and the related contacts related lists.

B.

Display the related accounts related list on the page layout.

C.

Display the related contacts related list and add the direct field.

D.

Display the contacts related list and add the related field.

Questions # 20:

Person accounts were recently activated at Cloud Kicks.

There are three record types for accounts:

• B2B customer

• B2C Customer

• External Partner

There are two record types for leads:

• B2B Lead

• B2CLead

The test team finds that when the Convert button is clicked on a B2C Lead record, only the B2B Customer and External Partner account record types are available choices on the Conversion Layout.

What should the administrator do to correct this issue?

Options:

A.

Hide the Record Type field on the Account section of the Conversion Layout.

B.

Build a process that updates the record type field to B2C Customer after conversion.

C.

Use a validation rule to ensure the company name on B2C Leads is blank.

D.

Change organization-wide default settings for contacts to Controlled by Parent.

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