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Questions # 1:

Cloud Kicks has the following requirements:

• Their Shipment custom object must always relate to a Product, a Sender, and a Receiver (all separate custom objects).

• If a Shipment is currently associated with a Product, Sender, or Receiver, deletion of those records should not be allowed.

• Each custom object must have separate sharing models.

What should an Architect do to fulfill these requirements?

Options:

A.

Associate the Shipment to each parent record by using a VLOOKUP formula field.

B.

Create a required Lookup relationship to each of the three parent records.

C.

Create a Master-Detail relationship to each of the three parent records.

D.

Create two Master-Detail and one Lookup relationship to the parent records.

Questions # 2:

A large telecommunication provider that provides internet services to both residence and business has the following attributes:

A customer who purchases its services for their home will be created as an Account in Salesforce.

Individuals within the same house address will be created as Contact in Salesforce.

Businesses are created as Accounts in Salesforce.

Some of the customers have both services at their home and business.

What should a data architect recommend for a single view of these customers without creating multiple customer records?

Options:

A.

Customers are created as Contacts and related to Business and Residential Accounts using the Account Contact Relationships.

B.

Customers are created as Person Accounts and related to Business and Residential Accounts using the Account Contact relationship.

C.

Customer are created as individual objects and relate with Accounts for Business and Residence accounts.

D.

Costumers are created as Accounts for Residence Account and use Parent Account to relate Business Account.

Questions # 3:

A large automobile manufacturer has decided to use Salesforce as its CRM. It needs to maintain the following dealer types in their CRM:

Local dealers

Regional distributor

State distributor

Service dealer

The attributes are different for each of the customer types. The CRM users should be allowed to enter only attributes related to the customer types. The processes and business rules for each of the customer types could be different.

How should the different dealers be maintained in Salesforce?

Options:

A.

Use Accounts for dealers, and create record types for each of the dealer types.

B.

Create dealers as Accounts, and build custom views for each of the dealer types.

C.

Use Accounts for dealers and custom picklist field for each of the dealer types

D.

Create Custom objects for each dealer types and custom fields for dealer attributes.

Questions # 4:

Universal Containers (UC) is migrating from an on-premise homegrown customer relationship management (CRM) system- During analysis, UC users highlight a pain point that there are multiple versions of many customers.

What should the data architect do for a successful migration to mitigate the pain point?

Options:

A.

Hire an intern manually de-duplicate the records after migrating to Salesforce.

B.

Migrate the data as is, and use Salesforce's de-duplicating feature.

C.

Have the users manually clean the data in the old system prior to migration.

D.

Store the data in a staging database, and de-duplicate identical records.

Questions # 5:

Universal Containers has a rollup summary field on account to calculate the number of contacts associated with an account. During the account load, Salesforce is throwing an "UNABLE _TO_LOCK_ROW" error.

Which solution should a data architect recommend to resolve the error?

Options:

A.

Defer rollup summary field calculation during data migration.

B.

Perform a batch job in serial mode and reduce the batch size.

C.

Perform a batch job in parallel mode and reduce the batch size.

D.

Leverage Data Loader's platform API to load data.

Questions # 6:

Universal Containers (UC) requires 2 years of customer related cases to be available on SF for operational reporting. Any cases older than 2 years and upto 7 years need to be available on demand to the Service agents. UC creates 5 million cases per yr.

Which 2 data archiving strategies should a data architect recommend? Choose 2 options:

Options:

A.

Use custom objects for cases older than 2 years and use nightly batch to move them.

B.

Sync cases older than 2 years to an external database, and provide access to Service agents to the database

C.

Use Big objects for cases older than 2 years, and use nightly batch to move them.

D.

Use Heroku and external objects to display cases older than 2 years and bulk API to hard delete from Salesforce.

Questions # 7:

An architect has been asked by a client to develop a solution that will integrate data and resolve duplicates and discrepancies between Salesforce and one or more external systems. What two factors should the architect take into consideration when deciding whether or not to use a Master Data Management system to achieve this solution? 

Choose 2 answers

Options:

A.

Whether the systems are cloud -based or on -premise.

B.

Whether or not Salesforce replaced a legacy CRM.

C.

Whether the system of record changes for different tables.

D.

The number of systems that are integrating with each other.

Questions # 8:

In their legacy system. Universal Containers has a monthly accounts receivable report that compiles data from Accounts, Contacts, Opportunities, Orders. and Order Line Items. What difficulty will an architect run into when implementing this in Salesforce?

Options:

A.

Salesforce allows up to four objects in a single report type.

B.

Salesforce does not support Orders or Order Line Items.

C.

A report cannot contain data from Accounts and Contacts.

D.

Custom report types cannot contain Opportunity data.

Questions # 9:

A national nonprofit organization is using Salesforce to recruit members. The recruitment process requires a member to be matched with a volunteer opportunity. Given the following:

1. A record is created in Project__ c and used to track the project through completion.

2. The member may then start volunteering and is required to track their volunteer hours, which is stored in VTOTime_c object related to the project.

3. Ability to view or edit the VTOTime__c object needs to be the same as the Project__ c

record.

4. Managers must see total hours volunteered while viewing the Project__ c record.

Which data relationship should the data architect use to support this requirement when creating the custom VTOTime__c object?

Options:

A.

Lookup Field on Project_c to VTOTime_c displaying a list of VTOTime__c in

a related list.

B.

Lookup field on VTOTime_c to Project_c with formula filed on Project__ c

showing Sum of hours from VTOTime__c records.

C.

Master Detail Field on VTOTime_ c to Project_c with rollup summary field on Project __c showing sum of hours from VTOTime_c records.

D.

Master Detail field on Project _c to VTOTime _c showing a list of VTOTime_c Records in a related list.

Questions # 10:

What makes Skinny tables fast? Choose three answers.

Options:

A.

They do not include soft-deleted records

B.

They avoid resource intensive joins

C.

Their tables are kept in sync with their source tables when the source tables are modified

D.

They can contain fields from other objects

E.

They support up to a max of 100 of columns

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