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Questions # 21:

A large business-to-consumer (B2C) customer is planning to implement Salesforce CRM to become a customer-centric enterprise. Below is the B2C customer's current system landscape diagram.

The goals for implementing Salesforce include:

    Develop a 360-degree view of the customer.

    Leverage Salesforce capabilities for marketing, sales, and service processes.

    Reuse Enterprise capabilities built for quoting and order management processes.

Which three systems from the current system landscape can be retired with the implementation of Salesforce?

Options:

A.

Email Marketing, Sales Activity, and Case Management

B.

Order Management, Case Management, and Email Marketing

C.

Sales Activity, Order Management, and Case Management

D.

Sales Activity, Email Marketing, and Order Management

Questions # 22:

KiA B2C Enterprise Customer has the following use case that involves processing payment from an external payment gateway service in Salesforce.

1. Customer requests Customer Service Representative (CSR) for a Service upgrade.

2. Customer provides credit card details to CSR for payment.

3. CSR submits payment information in Salesforce, and processed in a

4. CSR receives confirmation of payment.

5. CSR upgrades service for customer and confirms Customer.

external payment gateway.

This use case requires the CSR to obtain confirmation of payment before upgrading the service.

The integration with Payment gateway needs to be reliable and monitored for audit purposes.

The payment gateway service isan external RESTful service that the B2C Enterprise Customer has subscribed for.

What should an Integration Architect recommend for this integration?

Options:

A.

Build a custom Apex Callout to external Payment gateway service and provide success message to the CSR, the details of callouts and responses are logged for audit purposes.

B.

Use External Services feature to integrate gateway to Salesforce ensuring real-time updates the CSR and support post payment processes.

C.

Make a callout to the payment gateway through ESB supporting error handling and logging for audit purposes.

D.

Platform events allow integration to payment gateway through the exchange of real-time event data, platform events are scalable and secure.

Questions # 23:

Northern Trail Outfitters' ERP is integrated with Salesforce and syncs several million contacts per day. Toprevent specific data from syncing, the integration uses a SOQL query filtered by sharing hierarchy.

Which two things should an architect do to improve the performance of the integration?

Choose 2 answers

Options:

A.

Include non-selective criteria in query filters.

B.

Remove the query filters.

C.

Include selective criteria in query filters.

D.

Remove the sharing restrictions.

Questions # 24:

Northern Trail Outfitters requires an integration to be set up between one of their Salesforce orgs and anexternal data source us Salesforce Connect. The external data source supports Open Data Protocol.

Which three configurations should an Integration Architect recommend be implemented in order to secure requests coming from Salesforce?

Choose 3 answers

Options:

A.

Configure Identity Type for OData connection.

B.

Configure a Certificate for OData connection.

C.

Configure SpecialCompatibility for OData connection,

D.

Configure CSRF Protection for OData connection.

E.

Configure CSRF Protection on External Data Source.

Questions # 25:

A company that is a leading provider of training delivers courses to students globally. The company decided touse customer community in order to allow Studer to log in to the community, register for courses and pay course fees. The company has a payment gateway that takes more than 30 seconds to process the pays transaction. Students would like to get the paymentresult in real-time so in case an error happens, the students can retry the payment process.

What is the recommended integration approach to process payments based on this requirement?

Options:

A.

Use platform event to process payment to the payment gateway.

B.

Use continuation to process payment to the payment gateway.C Use change data capture to process payment to the payment gateway.

C.

Use request and reply to make an API call to the payment gateway.

Questions # 26:

An Architect has received a request to prevent employees that leavethe company from accessing data in Salesforce after they are deactivated in the company's HR system.

What should an Architect determine before recommending a solution?

Options:

A.

Determine inbound integration requirements, then identify frequency.

B.

Determinedata access prevention requirements, then identify frequency.

C.

Determine data volume requirements, then identify the loading schedule.

D.

Determine data access prevention requirements, then identify system constraints.

Questions # 27:

Customer is evaluating Platform Events solution and would like help in comparing/contrasting it with Outbound Message for a real-time / near-real time needs. They expect 3,000 consumers of messages from Salesforce.

Which three considerations should be evaluated and highlighted when deciding between the solutions?

Choose 3 answers

Options:

A.

Both Platform Events and Outbound Message offer declarative means for asynchronous near-real time needs. They aren't best suited for real-time integrations.

B.

In both Platform Events and Outbound Messages, the eventmessages are retried by and delivered in sequence, and only once. Salesforce ensures there is no duplicate message delivery.

C.

Message sequence is possible in Outbound Message but not guaranteed with Platform Events. Both offer very high reliability.Fault handling and recovery are fully handled by Salesforce.

D.

Number of concurrent subscribers to Platform Events is capped at 2,000. An Outbound Message configuration can pass only 100 notifications in a single message to a SOAP end point.

E.

Both Platform Events and Outbound Message are highly scalable. However, unlike Outbound Message, only Platform Events have Event Delivery and Event Publishing limits to be considered.

Questions # 28:

Northern Trail Outfitters wants to use Salesforce as a front end for creating accounts using the lead-to-opportunity process.

1. An order is created in Salesforce when the opportunity is closed and won, but the back-end ERP system is the data master for order,

2. Customer wants to be able to see within Salesforce all the stages of order processing like Order Created, OrderShipped, Order Paid that are within the retention window.

Which two message durability considerations should an Integration Architect make when designing a solution to meet these business requirements?

Choose 2 answers

Options:

A.

When subscribing to Salesforce Event bus, ReplaylD is used with a value of -2 to be able to see old and new events.

B.

High-volume event messages are stored for 24 hours (one day).

C.

When subscribing to Salesforce Event bus, ReplaylD is used with a value of -1 to be able to see new events.

D.

High-volume event messages are stored for 72 hours (three days).

Questions # 29:

An integration architect needs to build a solution that will be using the Streaming API, but the data loss should be minimized, even when the client re-connects every couple of days.

Which two types of Streaming API events should be considered?

Choose 2 answers

Options:

A.

Generic Events

B.

Change Data Capture Events

C.

PushTopic Events

D.

High Volume Platform Events

Questions # 30:

Northern Trail Outfitters is planning to create anative employee facing mobile app with the look and feel of Salesforce's Lighting Experience. The mobile ap needs to integrate with their Salesforce org.

Which Salesforce API should be used to implement this integration?

Options:

A.

Streaming API

B.

REST API

C.

Connect REST API

D.

User InterfaceAPI

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