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Questions # 21:

Universal Containers has a customer setup process that relies on external database to send customers welcome & registration emails. When a customer contacts Universal containers via phone they need to receive the welcome emailshortly following the conversation with the UC representative. Universal containers representatives work exclusively in Salesforce and any new customer contacts are created in Salesforce by the representative. The external database exposes a SOAP API for integration with other applications. What Salesforce technology best fulfills this requirement?

Options:

A.

Write a nightly batch synchronization to send customer information to the external database.

B.

Write an outbound message to send customer Information to an ESB.

C.

Write an outbound message to send customer Information to the external database.

D.

Write a trigger with an @future method to send customer Information to the external database

Questions # 22:

Universal Containers has a requirement to query all Account records within Salesforce that were updated in the last 24 hours and download those Accounts to their data warehouse on a nightly basis. They expect the volume of records to be between 500-1500 records per day. What three techniques should an Architect consider? Choose 3 answers

Options:

A.

Leverage a time-based workflow action to trigger an accountoutbound message notification for all records updated within the last 24 hours.

B.

Leverage the Enterprise WSDL getUpdated() operation to retrieve Account records updated within the last 24 hours.

C.

Leverage the Salesforce Data Replication API getUpdated() operation to retrieve Accounts records updated within the last 24 hours.

D.

Leverage a third party tool ETL with a dynamic changing SOQL to retrieve Accounts updated within the last 24 hours.

E.

Leverage the REST API / sObjects / Account / updated URI to retrieve Accounts records updated within the last 24 hours.

Questions # 23:

Universal containers merges with planetary shipping both companies use Salesforce for order processing and they decide to consolidate for processes. universal containers has well-established channels for receiving orders, so they decide to use Universal containers org for receiving and pre-processing of orders and Planetary Shipping's org for processing and fulfillment of orders. What is the best way to integrate the business processes of the companies?

Options:

A.

Use Apex callout to push orders from universal Containers to Planetary Shipping

B.

Use salesforce-to-Salesforce integration between Universal containers and Planetary shipping

C.

Use Outbound messages to send orders from Universal Containers to Planetary shipping.

D.

Use a Middleware tool to pull orders from Universal Containers and push to Planetary Shipping.

Questions # 24:

Universal Containers has a SOAP-based integration that runs nightly to update the Product(Product2) object in Salesforce with updated product availability for over 500,000 products. The source system is a green-screen ERP that must be takenoffline to produce nightly production reports, such as the inventory availability report used for this integration. The integration is performing very slowly and does not complete within the allocated four-hour time slot. What three recommendations might aTechnical Architect make to resolve this issue? Choose 3 answers

Options:

A.

Use outbound Messaging to notify Salesforce promptly when product availability changes in the source system.

B.

Store the Salesforce Product ID in the source system to eliminate the needfor External IDs and UPSERT API calls.

C.

Pre-process the data to avoid the need for workflow rules or triggers

D.

Use the Bulk API UPDATE or UPSERT records more efficiently.

E.

Contact Salesforce support to request that they turn off record locking on theProduct2 object.

Questions # 25:

What are two benefits an Integration Architect should consider when recommending web-to-lead? Choose 2 answers

Options:

A.

Web-to-Lead requests have their own limits separate from other APIs.

B.

Web-to-Lead is a simple way to capture responses to marketing landingpages.

C.

Web-to-Lead can be utilized for Lead data migrations.

D.

web-to-Lead can be used to de-duplicate leads during integrations.

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