Pass the Salesforce Order Management Order-Management-Administrator Questions and answers with ExamsMirror

The object that the Ensure Funds Apex Flow action looks for when resolving Invoice balances associated with an Order Summary is Order Payment Summaries. Thisobject represents the payments made for an order, and it has a lookup relationship to both Invoice and Order Summary objects. The Ensure Funds Apex Flow action uses this object to calculate the balance due for each Invoice and update its status accordingly. Verified References: https://help.salesforce.com/s/articleView?id=sf.order_management_order_payment_summary.htm &type=5https://hel p.salesforce.com/s/articleView?id=sf.flow_ref_elements_om_actions_ensure_funds_async.htm&type=5

The bestway for the administrator to satisfy this requirement is to edit the Lightning Record Page and change the Template to Three Regions. A Lightning Record Page is a type of page that displays details and related information about a specific record in Lightning Experience or Salesforce mobile app. A Lightning Record Page can be customized using the Lightning App Builder, which is a tool that allows administrators to drag and drop components onto a page layout. A Template is a predefined layout that determines how components are arranged on a page. A Three Regions template is a type of template that divides the page into three columns or regions. The administrator can edit the Lightning Record Page for the Order Summary object, and change the Template to Three Regions in the Lightning App Builder. Verified References: https://help.salesforce.com/s/articleView?id=sf.lightning_app_builder_customize_lex_pages.htm &type=5https://help.salesforce.com/s/articleView?id=sf.lightning_app_builder_templates.htm &type=5

The best way for the administrator to meet these requirements is to create a copy of the Order Summary lightning record page for the service team and remove the Process Exceptions component. Activate the lightning record page by profile for all Service team profiles. A Process Exception is a record that represents an error or exception that occurred during the order lifecycle, such as payment authorization failure, inventory allocation failure, fulfillment location assignment failure, etc. A Process Exception hasa lookup relationship to the Order object, and it contains information such as the exception type, status, message, etc. The Process Exceptions component is a standard component that displays process exceptions related to an order on its record page. The administrator can use the Lightning App Builder to create a copy of the Order Summary lightning record page for the service team and remove the Process Exceptions component from the page layout. The administrator can then activate the lightning record page by profile for all Service team profiles, so that they do not see Process Exceptions on any Order Summaries. Verified References: https://help.salesforce.com/s/articleView?id=sf.order_management_process_exception.htm &type=5 https://help .salesforce.com/s/articleView?id=sf.om_process_exceptions_component.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.lightning_app_builder_assign_lex_pages.htm &type=5

The best place for a service agent to go first to view process exceptions related to a specific Order is the Order Record- Process Exception Details Tab. This tab shows a list of process exceptions that occurred during the order lifecycle, such as errors in payment authorization, inventory allocation, fulfillment location assignment, etc. The service agent can use this tab to identify and resolve the issues that affect the order processing. Verified References:https://help.salesforce.com/s/articleView?id=sf.om_process_exc eption_details.htm&type=5

The object record that the administrator should create in the fault path to notify users of an error is Process Exception. A Process Exception is a record thatrepresents an error or exception that occurred during the order lifecycle, such as payment authorization failure, inventory allocation failure, fulfillment location assignment failure, etc. A Process Exception has a lookup relationship to the Order object,and it contains information such as the exception type, status, message, etc. Verified References:https://help.salesforce.com/s/articleView?id= sf.order_management_process_exception.htm&type=5

Order Allocation should work onOrder Items in Awaiting Allocation status. This status indicates that the Order Item has been confirmed by the customer and is ready to be allocated to a Fulfillment Order based on routing rules and inventory availability. Verified References:https://help.salesforce.com/s/articleView?id=sf.order_management_order_item_status.htm &type=5

Two objects that are found within Order Management are:

Fulfillment Order. A Fulfillment Order is a record thatrepresents a group of products in an order that are fulfilled together from the same location. A Fulfillment Order has alookup relationship to the Order Summary object, and it contains information such as the fulfillment location, delivery method, status,etc.

Payment Summary. A Payment Summary is a record that represents a payment made for an order or part of an order. A Payment Summary has a lookup relationship to both Order Summary and Invoice objects, and it contains information such as the payment amount, method, status, etc.

Verified References: https://help.salesforce.com/s/articleView?id=sf.order_management_fulfillment_order.htm &type=5 https://help.salesforce.com/s/articleView?id=sf.order_management_payment_summary.htm &type=5

Three steps that are required when deploying changes via change sets are:

Create the change set in the sandbox org. This is the first step where the administrator selects the metadata components that they wantto deploy and adds them to a change set in the source org, which is usually a sandbox org.

Upload the change set to the target org. This is the second step where the administrator sends the change set from the source org to the destination org, which is usually a production org or another sandbox org. The administrator needs to have a deployment connection with the target org and permission to upload change sets.

Deploy the change set in the target org. This is the final step where the administrator validates and deploys the change set in the destination org. The administrator needs to have permission to deploy change sets and resolve any deployment errors or warnings.

Verified References: https://help.salesforce.com/s/articleView?id=sf.changesets_create_outbound.htm &type=5 https://help.salesforce.com/s/articleView?id=sf.changesets_deploy.htm &type=5

The Status field on an Order Summary object is a picklist data type. A picklist is a field that allows users to select one value from a predefined list of values. The Status field on an Order Summary object indicates the current state of the order, such as Draft, Activated, Completed, or Cancelled. The values for the Status field are defined in the OrderStatus picklist field on the Order object. References: Order Management Objects, [Picklist Fields]

Two likely causes that could make the second submission of the same JSON payload fail are:

The payment data must be updated. The payment data in the JSONpayload contains information such as the payment method, amount, and authorization code. If the same payment data is used for the second order, it may cause a duplicate payment error or an invalid authorization error.

The Order Reference Number must be updated. The Order Reference Number is a unique identifier for each order that is generated by the external system and sent in the JSON payload. If the same Order Reference Number is used for the second order, it may cause a duplicate order error or an invalid order error.

Verified References: https://help.salesforce.com/s/articleView?id=sf.order_management_order_api.htm &type=5 https://help.salesforce.com/s/articleView?id=sf.order_management_payment_api.htm &type=5