Certified Implementation Specialist - Event Management Exam (CIS-EM) Practice Test

Questions # 31:

What ServiceNow feature is an aid to rapid implementation of your Event Management and Operational Intelligence features?

Options:

Deployment wizard

Step-by-step guide

Checklist application

Guided setup

Questions # 32:

A support agent resolves an incident associated with an alert, but the alert does automatically close even though the evt_mgmt.incident_closes_alert property is set appropriately to close the alert.

What is the most likely cause of this issue?

Options:

The support agent does not have the evt_mgmt_user role.

The support agent only has the evt_mgmt_admin role.

The support agent has the evt_mgmt_operator role, but not the evt_mgmt_user role.

The support agent has the evt_mgmt_user role, but not the evt_mgmt_operator role.

Questions # 33:

The value of the Alert Priority score is a composite of what?

Options:

The value of the alert’s category and its relative weight

The value of the alert’s category and its Priority Group

The value of the alert’s Severity and its Priority Group

The value of the alert’s Severity and its relative weight

Questions # 34:

Copies of checks that have been included in Agent Client Collector policies are known as what?

Options:

Check definitions

Check models

Check clones

Check mirrors

Check instances

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