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Viewing page 6 out of 11 pages
Viewing questions 76-90 out of questions
Questions # 76:

Which feature allows you to automate business logic for a particular application or process such as approvals, tasks notifications, and record operations?

Options:

A.

Flows

B.

Action Sequences

C.

Action Sets

D.

Task Flows

E.

Flow Diagrams

Questions # 77:

Which tool is used for creating dependencies between configuration items in the CMDB?

Options:

A.

CI Relationship Editor

B.

CMDB Builder

C.

CI Service Manager

D.

Cl Class Manager

Questions # 78:

What are the steps to retrieve an Update Set?

Options:

A.

Verify Update Set is Complete, Retrieve, Preview, Apply

B.

Verify Update Set is Complete, Test Connection, Apply

C.

Verify Update Set is Complete, Test Connection, Commit

D.

Verify Update Set is Complete, Retrieve, Preview, Commit

Questions # 79:

What is the purpose of the Event Registry?

Options:

A.

The Event Registry lists all Events that have successfully completed within a 24-hour period

B.

The Event Registry is a list of all Events that originate through an integration

C.

The Event Registry is a module that provides Event definitions

D.

The Event Registry is a list of all Events that have successfully completed after being Invoked by a script

Questions # 80:

ServiceNow contains a resource which provides the following:

A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting.

A CMDB framework across our products and platform that will enable and support multiple configuration strategies.

What resource do these statements describe?

Options:

A.

Common Services Data Model (CSDM)

B.

Information Technology Service Management (ITSM)

C.

Configuration Management Database (CMDB)

D.

Information Technology Infrastructure Library (ITIL)

Questions # 81:

Which core table in the ServiceNow platform provides a series of standard fields used on each of the tables that extend it, such as the Incident [incident] and Problem [problem] tables?

Options:

A.

Task [task]

B.

Assignment [assignment]

C.

Service [service]

D.

Workflow [workflow]

Questions # 82:

After finishing your work on High Security Settings, what do you do to return to normal admin security levels?

Options:

A.

Select Normal role

B.

Log out and back in

C.

Use System Administration > Normal Security module

D.

Select Global Update Set

E.

End Impersonation

Questions # 83:

Which plugin allows users to install multiple applications, application-customizations. or plugins at once?

Options:

A.

Application Integration and Plugin Delivery (A1PD) SpokeBatch Install

B.

Continuous Integration and Continuous Delivery (CICD) SpokeBatch Install

C.

Multiple Integration and Process Delivery (MIPD) SpokeBatch Install

D.

Quick Integration and Multiple Delivery (QIMD) SpokeBatch Install

Questions # 84:

Which one of the following is an accurate list of changes that are captured in an Update Set?

Options:

A.

Changes made to tables, forms, schedules, and client scripts

B.

Changes made to tables, forms, views, and fields

C.

Changes made to: tables, forms. Business Rules, and data records

D.

Changes made to: tables. forms groups, and configuration items (Cls)

Questions # 85:

Which section of the ServiceNow UI allows you to perform a global search?

Options:

A.

Application Navigator

B.

Banner frame

C.

List pane

D.

Content frame

Questions # 86:

Which ServiceNow resource is a framework that ensures the data your ServiceNow application requires maps correctly to the appropriate CMDB tables?

Options:

A.

Common Service Data Model (CSDM)

B.

Service Mapping Utility (SMU)

C.

Service Schema Map (SSM)

D.

CMDB Class Manager (CMDBCM)

E.

CI Class Manager (CICM)

Questions # 87:

A role is recorded in which table?

Options:

A.

Role[sys_user]

B.

Role[sys_user_profile]

C.

Role[sys_user_record]

D.

Role[sys_user_role]

Questions # 88:

Knowledge articles within a knowledge base are grouped by category.

Options:

A.

True

B.

False

Questions # 89:

Which one of the following statements describes the purpose of a Service Catalog workflow?

Options:

A.

A Service Catalog workflow generates three basic components: item variable types, tasks, and approvals

B.

Although a Service Catalog workflow cannot send notifications, the workflow drives complex fulfillment processes

C.

A Service Catalog workflow is used to drive complex fulfillment processes and sends notifications to defined users or groups

D.

A Service Catalog workflow generates three basic components: item variable types, tasks, and notifications

Questions # 90:

Where would you go in ServiceNow to order services and products offered by various departments?

Options:

A.

Service Catalog

B.

Self Service

C.

Service Department

D.

Customer Service

Viewing page 6 out of 11 pages
Viewing questions 76-90 out of questions
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