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Questions # 1:

Which is the primary purpose of an employee engagement survey?

Options:

A.

Engage employees

B.

Identify barriers to performance

C.

Provide an action plan

D.

Serve as a performance management review

Questions # 2:

A talent development (TD) professional has been asked to implement a knowledge management strategy. Which is the best first step for the TD professional to take?

Options:

A.

Locate information sources

B.

Determine the organization's needs

C.

Choose an information-gathering system

D.

Compile, confirm, and circulate documents

Questions # 3:

A talent development professional has been hired to assess the motivation of a client's workforce and provide a performance improvement solution. Which three questions would be most important to ask the client?

Options:

A.

What goals are the employees accountable for? After a solution is implemented, what will the employees be able to do? What are the objectives for the workforce?

B.

What motivates the current workforce? What is causing employees' lack of motivation? What would a motivated workforce look like?

C.

What solutions have you tried in the past for motivating the workforce? What solutions worked? What solutions did not work?

D.

What are the current workflows and workloads? What are the bottlenecks? What aspects of the work are awkward?

Questions # 4:

A talent development (TD) professional is starting to plan an organizational development strategy. Which task should the TD professional perform first?

Options:

A.

Define the goals of the strategy

B.

Determine the scope of the learning plan

C.

Make an itemized budget

D.

Specify the skills that will be developed by the participants

Questions # 5:

Which leadership ability is of most value for fostering an organization's long-term success?

Options:

A.

Managing and measuring meaningful work tasks

B.

Creating and implementing new company strategies

C.

Establishing and maintaining trusting and collaborative relationships

D.

Developing and implementing continuous improvement ideas

Questions # 6:

Which action should a talent development professional take when using the accelerated learning process?

Options:

A.

Minimize group work

B.

Minimize time for discussions

C.

Utilize a single learning modality

D.

Utilize a multidimensional approach

Questions # 7:

In which scenario would situational leadership be most impactful?

Options:

A.

An employee is unclear which direction to take to solve a time-sensitive problem on a project

B.

An employee is not analyzing data correctly for a presentation with a client

C.

An employee is avoiding a task even though he states that he understands the task

D.

An employee has made no progress toward her professional goals ten months into the performance period

Questions # 8:

A new business has recently been formed out of a merger of two international technology start-up companies, and employees from both companies are being merged into new departments for efficiency. Which suggestion would be most useful for a talent development professional to make to the department managers as they get to know their new employees?

Options:

A.

Suggest that managers host introduction meetings and describe their plan to deliver a successful outcome to the new department

B.

Suggest that managers schedule meetings with groups of employees at the same time to facilitate informal introductions

C.

Suggest that managers schedule individual introduction meetings with each employee where they can talk without interruptions or distractions

D.

Suggest that managers send out a communication to welcome their new teams, encouraging each employee to schedule time to meet with their manager

Questions # 9:

A talent development (TD) professional has been asked to deliver training in support of the corporate strategic plan to increase sales revenues. What is the first question the TD professional should ask the stakeholders?

Options:

A.

Should certain sales representatives be targeted for this training?

B.

By how much are revenues expected to be increased?

C.

Why are sales revenues down?

D.

What specific issues is this initiative intended to address?

Questions # 10:

A talent development team is developing advanced emergency medical technician training for seasoned firefighters. Why are hands-on activities so crucial to this type of training?

Options:

A.

These learners are provided a written course assessment that evaluates their achievement of the learning objectives for this type of training

B.

These learners are aware of the importance of achieving and maintaining their strict compliance-driven credentials and appreciate having opportunities to test their knowledge with oral assessments

C.

These learners are provided opportunities to explain their gained knowledge and review case studies that guide problem-solving scenarios of real-life situations

D.

These learners are exposed to real-life situations that not only require an extensive knowledge base of life-saving techniques, but also generate a strong sense of need and desire for achieving mastery of their practical skills

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