Certified Technology Specialist – Installation (CTS-I) Practice Test

Questions # 111:

Why is it a good idea for the AV installer to provide end-user training on a new system?

Options:

It reduces the number of service calls and damaged equipment caused by user error

To identify future sales opportunities

Good opportunity to identify punch or defects list items

Most state codes require service after the sale

Questions # 112:

Your client has asked you to mount a consumer media and gaming console in the rack. The device measures 340 × 80 x 265 millimeters (W × H × D) (13.4 x 3.1 x 10.4 inches). How many RUs of rack space will this device require?

Options:

1 RU

2 RUs

6 RUs

8 RUs

Questions # 113:

What Viewing Category applies to a space used for word processing and spreadsheets?

Options:

ADM

BDM

Both ADM and BDM

Questions # 114:

What type of termination technique is used for a solid conductor RJ45 connector?

Options:

Solder

Crimp

Insulation displacement

Compression

Questions # 115:

Visual Acuity is __________.

Options:

the visual angle of 1 minute of arc

the ability to perceive and assimilate visual information

an optotype

20/20 vision

Questions # 116:

When dealing with an argumentative customer, what is the best way to understand why they are rejecting your suggestions?

Options:

Hold your position as the AV expert until they respect your expertise

Listen to what the customer is saying without interrupting them

Keep pressing your suggestions until the customer understands

Let them verbally assault you until you understand what they want

Questions # 117:

Where should an optical disk player be placed in a rack?

Options:

At the bottom of the rack

At the top of the rack

Next to an audio speaker

In the user's direct line of sight

Questions # 118:

_____ are required when multiple video sources must be displayed on different video displays, or in different zones.

Options:

HDMI repeaters

Looping schemes

Thunderbolt adapters

Matrix routing switchers

Questions # 119:

Wavelength is the __________.

Options:

Intensity or loudness of a sound in a particular medium.

Physical distance between two points of a waveform that are exactly one cycle apart.

Cycle when molecules move from rest through compression to rest and rarefaction.

Number of times a wavelength cycle occurs per second.

Questions # 120:

What does the impedance of a loudspeaker depend upon?

Options:

frequency

directionality

sensitivity specification

driver type

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