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CIPS
CIPS Level 3 Advanced Certificate in Procurement and Supply Operations
L3M4
Team Dynamics and Change Questions and Answers

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Viewing questions 21-30 out of questions

Questions # 21:

A process by which a person’s abilities are gradually developed – a lifelong process – could be de-scribed as:

Options:

Self-development

Self-awareness

Self-interest

Self-service

Answer

Explanation

It may be in our own self-interest to develop self-awareness and realise we need self-development.

The correct answer is self-development.

Questions # 22:

As part of a long term contract, a buyer may wish to use separate service level agreements (SLAs). If the targets are not met, which of the following options would compensate the purchaser?

Options:

Service guarantees

Service standards

Service schedules

Service credits

Answer

Questions # 23:

Thinking of the cultural web (Johnson and Scholes), which of the following refers to the idea that past events will be recurringly discussed and kept alive by current employees telling newcomers, reinforcing certain aspects of culture?

Options:

Rituals

Stories

Power structures

Organisational structures

Answer

Explanation

An easy one. 'telling' in the QUESTION NO: surely gives the game away.

Stories are increasingly seen as being powerful within organisations, with many Chief Executives now receiving coaching on story-telling.

Questions # 24:

According to CIPS, which of the following are not included in the five ‘rights’ of procurement and supply?

Options:

Goods

Source

Manner

Answer

A, B, C

Explanation

All three of them.

CIPS appears to have excluded these three possible candidates for inclusion, concentrating instead on quantity, quality, price, place, time.

Or QQPPT.

Questions # 25:

'XXX theories of leadership are now largely discredited as a means of identifying team leaders'.

This quotation comes from the Profex Publishing textbook for this subject. Which word has XXX replaced?

Options:

Trait

Tres

Tait

Tray

Answer

Explanation

Trait.

The trait theory of leadership is the idea that successful leaders have particular personal traits (char-acteristics) which have enabled them to become effective leaders. 'A born leader', etc. Winston Churchill, V I Lenin, Laurens van der Post, and such like.

The view now is that leadership is more likely to be taught or trained, resulting in effective leaders.

Questions # 26:

An expediter would be expected to primarily:

Options:

Undertake purchasing research

Deliver in-house procurement training

Chase up late or potentially late deliveries

Pay invoices

Answer

Explanation

Chase up late or potentially late deliveries - a task which in an ideal procurement world, would be unnecessary. I am hoping that 'in the real world' the volume of this type of activity is in decline.

Questions # 27:

Conscious knowledge of one’s own character and feelings – a cornerstone of emotional intelligence – sometimes described as ‘know thyself’:

Options:

Self-selection

Self-development

Self-awareness

Self-interest

Answer

Explanation

Being aware of one's own strengths and weaknesses, one's effect on others, etc - self-awareness.

It is in your own self-interest to drive carefully, as well as being in the interests of other road-users.

The people who become CIPS members self-select through their application to the Institute for membership, and through their studies.

Questions # 28:

A publication which sets out how the buying organisation wishes to trade with suppliers, including, for example, standard terms and conditions of business, packaging and transportation requirements, as well as, for example, delivery requirements. This is called a:

Options:

Supplier manual

Warehouse manual

Procurement manual

Purchasing manual

Answer

Explanation

The supplier manual will advise suppliers how they should interact with the buying organisation.

A procurement manual will tell people inside the organisation what they need to do to be buying effectively - a buyer's rulebook, effectively. Similarly for a purchasing manual, and fairly obviously, a warehouse manual will provide guidance on how things should be done inside a warehouse.

Questions # 29:

The purpose of model form contracts is to provide an organisation with an off-the-shelf contract agreement, the terms of which should not be amended by the parties. Is this statement true?

Options:

No, model form contracts do not include any standard terms and conditions

Yes, model form contracts include mandatory terms required and any specific terms can be included after the contract is signed

No, model form contracts are designed to provide a baseline structure that parties can use to agree contract terms

Yes, model form contracts are designed to offer pre-agreed terms to remove the need to negotiate

Answer

Questions # 30:

A Key Performance Indicator (KPI) states "Measure the effort exerted by the project team to control costs throughout the contract duration." Is this KPI appropriate for measuring the management of contract costs?