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Pass the GAQM Lean Six Sigma Black Belt Certification CLSSBB Questions and answers with ExamsMirror

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Questions # 1:

A quality engineer employed by a hospital is asked to improve the process of medication storage in locked cabinets near patient doors. One defect that occurs rarely is that the medication caddy is left out when the cabinet is relocked. The engineer installs a gravity activated arm that will not permit the door to close when the caddy isn’t inside.

This improvement is best described by which approach to problem solving?

Options:

A.

5S

B.

Poka yoke

C.

Kaizen

D.

PDCA

E.

Re-engineering

Questions # 2:

The term “expected value” is closest to the term:

Options:

A.

median

B.

probabilistic model

C.

mean

D.

Markov value

E.

regressive value

Questions # 3:

SCENARIO A Six Sigma team is measuring the moisture content of corn starch as it leaves the conveyer belt of a dryer. They collect one sample four cups of starch at times indicated in the chart at fixed locations labeled A, B, C, and D across the end of the belt. See the diagram below.

Question # 3

The data for a nine hour period are:

Question # 3

Question # 3

Which type of variation dominates? (Hint: Plot the points on the graph above.)

Options:

A.

within sample

B.

sample to sample within the hour

C.

hour to hour

D.

none of the above

Questions # 4:

Find the value of (7) in the ANOVA table. Assume:

Question # 4

Options:

A.

16.4

B.

3.2

C.

18.6

D.

23.2

E.

4.54

F.

12.2

G.

0.525

Questions # 5:

There are 14 different defects that can occur on a completed time card. The payroll department collects 328 cards and finds a total of 87 defects. DPU =

Options:

A.

87 ÷ 328

B.

87 ÷ (328 × 14)

C.

14 ÷ 87

D.

87 ÷ 14

E.

328 ÷ 87

F.

87 × 1,000,000 ÷ (14 × 328)

Questions # 6:

Calculate the interaction effect.

Question # 6

Options:

A.

1.5

B.

205

C.

–5

D.

17

E.

–17

Questions # 7:

Causes in a cause and effect diagram often include management, measurement systems, mother nature and the four standard causes:

Options:

A.

man, material, methods, machines

B.

man, manufacturing, methods, material

C.

marketing, methods, material, machines

D.

man, material, millennium, machines

E.

none of the above

Questions # 8:

The operators of a manufacturing cell work out a more orderly arrangement for tool storage and establish a schedule to maintain cleanliness on a daily basis. These improvements are best described by which approach to problem solving?

Options:

A.

5S

B.

Poka yoke

C.

Kaizen

D.

PDCA

E.

Re-engineering

Questions # 9:

The primary metric for a project is reduced cost for process A .A consequential metric could be:

Options:

A.

reduced cycle time

B.

reduced scrap rate

C.

reduced set-up time

D.

all the above

E.

none of the above

Questions # 10:

A team wants a technique for determining and displaying priorities based on frequency of various defect types. They should use:

Options:

A.

written and diagrammed work instructions

B.

flow charts and process maps

C.

cause and effect diagrams

D.

Pareto chart

E.

relationship matrix

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