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To perform a BigFix installation with a new serial number, you need to have a license authorization file from the BigFix License Key Center site. This file contains the information about your license purchase and the serial number. You need to enter thisfile during the installation process to request and get the license certificate file (license.crt) and the private key file (license.pvk). These two files together complete your license. You also generate the masthead file (masthead.afxm) during the installation, which contains the information about your BigFix deployment. References:

Managing licenses

Installation Instructions

Admin site key for installation

When an action is performed by the Master Operator, the action is saved in the Master Action Site, which is a special site that contains all the actions taken by the Master Operator.

The Master Action Site is replicated to all the relays and clients in the deployment, so that they can receive and execute the actions from the Master Operator.

The Master Action Site is also visible to all the operators in the console, but only the Master Operator can create, modify, or delete actions in this site.

The Master Action Site is different from the Master Operator Site, which is a custom site that contains content created by the Master Operator, such as Fixlets, tasks, analyses, and baselines.

The Master Operator Site is not replicated to the relays and clients, but it can be subscribed to by other operators or computers.

The Master Operator Site is also different from the source site of a Fixlet, which is the site where the Fixlet was originally published by the content provider, such as HCL or a third-party vendor.

The source site of a Fixlet is not affected by the actions taken by the Master Operator, unless the Master Operator modifies the Fixlet itself and republishes it to the same site or a different site.

The Local Operator Site is a custom site that contains content created by a non-master operator, such as Fixlets, tasks, analyses, and baselines.

The Local Operator Site is not replicated to the relays and clients, but it can be subscribed to by other operators or computers.

The Local Operator Site is not affected by the actions taken by the Master Operator, unless the Master Operator modifies the content in the Local Operator Site and republishes it to the same site or a different site. References:

Understanding sites

Creating and managing actions

Creating and managing custom sites

The Site Administrator key is a private key that is used to perform site-level tasks such as setting global system options, editing mastheads, and administering Distributed Server Architecture (DSA)1.

The Site Administrator key is generated during the installation of the BigFix Server, when the site administrator is prompted to enter a password to encrypt the key2.

The Site Administrator key is stored in a file named license.pvk in the BigFix Enterprise\BES Server folder on the BigFix Server3.

The Site Administrator key is required to run the BESAdmin.exe tool, which is used to manage the BigFix Server configuration and settings.

The Site Administrator key is also required to create the masthead file, which is a file that contains the digital signature and configuration information of the BigFix deployment.

The Site Administrator key is different from the Master Operator key, which is used to access the BigFix Console and create other operators.

References:

1: The Site Administrator

2: Admin site key for installation

3: Site administrator responsibilities

: Using the BESAdmin Tool

: Creating the Masthead

: BigFix Site Administrator and Console Operators

The Four Eyes Approval feature is a security mechanism that requires the approval of another console operator who is a member of a specified role before an action can be executed. This feature is useful for preventing unauthorized or accidental actions that could affect the endpoints in the BigFix deployment. To enable this feature, you need to follow these steps:

Use the BigFix Administration Tool to add the useFourEyesAuthentication advanced option and set its value to true.

Restart the BES Root Server service and the BigFix Console.

Create a role for the approvers and add one or more operators to it.

Select the Actions Require Approval option for the operators who need to get approval for their actions and choose the approvers role from the drop-down list.

When an operator takes an action that requires approval, they will see a dialog box asking them to enter the credentials of an approver. The action will be pending until an approver logs in and approves it. References:

Four Eyes Approval Capability

Has anyone tried SAML Authentication with Four-Eyes authentication?

BigFix Platform Security Configuration Guide

According to the BigFix Platform documentation, the upgrade Fixlet in the Support site does not upgrade a remote server correctly. You must run the full BigFix server installer to perform the upgrade. Remote database setups might encounter problems during upgrade and require resetting database connection settings after manually running the BigFix Server installer1.

The upgrade procedure is as follows:

Upgrade the Server Installers using the Support Fixlets.

Run the Server installer as a user that has DB Owner or SA permissions to the database server. The installer recognizes that the Server is at an earlier version and asks if you want to upgrade to the latest version.

Run the BigFix Administrator Tool (BESAdmin.exe) to update the remote database tables; you will be prompted for the site admin password. Note: The BESAdmin.exe should be run automatically, if your account has the DB Owner or SA privileges to the remote database.

The BigFix server is now correctly upgraded.

The other options (A, B, and C) are not correct because:

Running the server installer as a local administrator does not guarantee that the user has the appropriate database permissions.

Using the upgrade Fixlets from the console does not work for a remote server setup.

Upgrading the server installers and using the upgrade Fixlets from the BigFix Console is redundant and unnecessary.

References:

Upgrading a BigFix server with a remote database

[BigFix Server Upgrade Guide]

On a Windows Root Server, the service that is responsible for inserting client report data into the database is BES FillDB.

BES FillDB is a process that runs on the BigFix Server system and is responsible for storing the information returned from the BigFix Agents into the BigFix database. This information can be data, such as the value of retrieved properties or the result of the evaluation of the applicability relevance or the success criteria of Fixlets and Tasks, or the information contained in a report returning the result of a BigFix Query1.

BES FillDB reads the buffer directory content, parses the report, and stores the report data in the database. It also offers a parameter called DatabaseBoostLevel to optimize BigFix performance2.

The other services listed are not responsible for inserting client report data into the database. BES ServerDB Plugin Service is a service that allows the BigFix Server to communicate with the database. BES Root Server is a service that manages the communication between the BigFix Server and the BigFix Agents. BES GatherDB is a service that gathers the site content from the BigFix Server and stores it in the database3. References:

Configuring FillDB

Configuring the FillDB database performance

BigFix Services

To reconfigure a proxy server on a Windows BigFix Root server, the administrator needs to run the command BESAdmin.exe /setproxy from the BES Server folder with the appropriate parameters1.

The command BESAdmin.exe /setproxy allows the administrator to edit the proxy configuration settings after installation by specifying the proxy host, port, user, password, exception list, secure tunneling, authentication methods, and downstream notification1.

The command BESAdmin.exe /setproxy can also be used to delete the existing proxy settings by using the /delete parameter1.

The command BESAdmin.exe /setproxy is only available on Windows systems. On Linux systems, the equivalent command is BESAdmin.sh -setproxy2. References:

Setting a proxy connection on the server - HCL Product Documentation

Configuring the proxy - HCL Product Documentation

Domains are a major organizing principle in the BigFix Console that allow you to access and manage related sites, such as Patch Management, AntiVirus Management, Power Management, and so on.

Domains are not collections of Fixlet messages, but rather contain a set of related sites that have Fixlet messages, tasks, analyses, and other content. The content is created by HCL, other vendors, or yourself, depending on the site type and subscription.

Domains do not provide a way to deploy actions across the network, but rather help you to find and select the relevant content for your actions. You can still use the Action Wizard or the Take Action button to deploy actions from any domain or site.

Domains are located in the lower-left portion of the Console, where you can select the domain you want from the buttons at the bottom of the panel. The contents of the domain are then displayed in the upper-right panel, where you can filter and sort them by various criteria.

Domains are not located under Tools in the Console, but rather under the Sites node in the navigation tree. You can also access the Manage Domains dialog from the Tools menu, where you can create, edit, or delete domains. References:

Domains

Introducing Domains

Manage Domains