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Pass the IIBA Certification of Capability in Business Analysis CCBA Questions and answers with ExamsMirror
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A project is being initiated to enhance an online product because sales have declined for over a year. The company leaders are confident that all of the skills needed to improve the product exist within the company. By enhancing the product, sales will increase, and new customers will emerge. A business analyst (BA) will help the enhancement project by first:
The Chief Executive Officer (CEO) of a company presents a new corporate strategy that will introduce a new system to the organization. The CEO has expressed a concern about the impact on staff once the strategy has been implemented. What must the business analyst (BA) do to address the concerns of the CEO?
A business analyst (BA) plans to organize a focus group to bring all the interested parties together and discuss the issues and possible risks for the new initiative. Due to the geographical differences of each participant, a videoconferencing service will be used to satisfy stakeholder preferences. Which approach is the BA defining?
A change to support a regulatory requirement is proposed for inclusion in the scope of a project. A business analyst (BA) conducts an impact analysis to determine the extent of the change. What previous task could assist the BA in performing the impact analysis?
A business analyst (BA) has just started a large project and is collaborating with stakeholders to define requirements. Another BA is joining soon to help with this initiative. What action should the BA take to ensure that the new BA understands the project?
A key stakeholder has requested an extensive range of performance measures for a replacement workflow system. A business analyst (BA) has decided to work closely with the stakeholder to validate the performance measures requested. The BA will be ensuring that the performance measures:
An organization's board of directors has funded a new mobile application to support external customers. The business case was developed with an emphasis on objectives to broaden the organization's brand and increase customer engagement. The business analyst (BA) is reviewing a group of user stories with the product owner. One of these user stories is:
"As a customer service representative, I need to enter my time on the mobile application so that I can leave work to pick up my sick daughter from school."
The product owner wants to take advantage of this opportunity to provide the staff with a way to enter their time away from the office and create an interface to the Payroll application. How must the BA evaluate alignment with the existing objectives?
A business analyst (BA) has been tasked with examining and analyzing the relationship between a set of requirements by verifying that they are unambiguous. What will the BA be looking for?
A project team member is confused about why a small change requires the team to look at the different enterprise-level business objectives when a desired state can be achieved easily without this analysis. What can the business analyst (BA) do to help the team member understand?
A business analyst (BA) spent three months eliciting, specifying, and modeling the detailed stakeholder and solution requirements. Right before requirement sign-off, the BA realized that the Vice President was unable to approve the requirements and the Chief Financial Officer should do so. What element of requirement approval did the BA miss?
Two stakeholders are arguing over which model to use for requirements. One insists that using an activity diagram is superior, while the other prefers a state diagram. How should the business analyst (BA) resolve the conflict?
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