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Pass the PECB ISO 14001 ISO-14001-Lead-Auditor Questions and answers with ExamsMirror

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Questions # 21:

Sparkle is an organisation that provides mobile car cleaning services at customers ' premises. It has been certified to ISO 14001 for some time and has appointed a new EMS Manager. The audit plan during a surveillance audit includes the improvement actions and the auditor asks to see the most recent management review meeting minutes.

Which six statements would represent output audit evidence for the management review?

Options:

A.

Updated environmental signs in the production facility

B.

Procurement of new spill kits for operators

C.

Changes in the EMS documentation

D.

Plan to prioritise environmental improvement as a business strategy

E.

Allocation of a bigger budget for the EMS department

F.

Report of performance of EMS objectives in the last year

G.

Minutes of previous management reviews

Questions # 22:

Considering the requirements of clauses 6.1.2 and 6.1.4 of ISO 14001:2015, put the actions in the correct order to complete a process/task.

Question # 22

Options:

Questions # 23:

Which two of the following statements apply to a Stage 2 certification audit plan?

Options:

A.

The previous audit findings are detailed in the audit plan.

B.

The questions to be asked during the audit are detailed in the audit plan.

C.

The audit team leader is responsible for creating the audit plan.

D.

The audit plan is shared with the auditee in advance of the audit.

E.

A significant portion of the audit must be allocated to evaluating the organisation ' s processes for ensuring legal compliance.

F.

All of the organisation ' s site processes to be audited must be addressed in the audit programme.

Questions # 24:

An audit team leader arrives at a steel fabrication organisation that manufactures fire escape stairs to carry out a Stage 2 certification audit. At a meeting with the EMS Manager, she is told that they have won their biggest contract from a construction organisation to manufacture and install fire escape stairs. They appointed a subcontractor to perform the installation work. The EMS Manager wants the ISO 14001 audit extended to cover the installation site and has set environmental objectives for the subcontractor in line with the EMS policy below:

“It is the policy of the organisation to protect the environment by acting with responsibility at all times, to comply with relevant legislation and to set objectives that will enhance our environmental performance.”

The auditor seeks evidence of the awareness of subcontractor personnel of the environmental policy set by management.

From the following options, select two issues that all subcontractor personnel should be aware of relating to the organisation’s environmental policy.

Options:

A.

Complying with legal requirements

B.

Continual improvement of the EMS

C.

Addressing customer complaints

D.

Commitment to environmental protection

E.

Communicating with trade unions

F.

Conducting environmental risk assessments

Questions # 25:

During discussions with the individual(s) managing the audit programme of a certification body, the EMS Manager of the client organisation asks that only one auditor is used for the audit duration to save on travel expenses.

Which combination of the following responses should the individual(s) managing the audit programme make? Select two.

Options:

A.

Advise that the audit team make-up is a decision for the Certification Body.

B.

Advise the EMS Manager that his request can be considered for future audits.

C.

Suggest that the EMS Manager choose another Certification Body.

D.

Advise that the contract has already been signed and cannot be revised.

E.

Suggest asking the Certification Body management to consider the request.

F.

Advise that a remote audit could be conducted instead of an on-site audit.

Questions # 26:

A management system meeting ISO 14001:2015 requirements is based on the Plan-Do-Check-Act (PDCA) cycle.

Which two elements of the management system are part of the ' Check ' stage of the PDCA cycle?

Options:

A.

Control of the processes

B.

Environmental policy

C.

Improvement

D.

Nonconformities

E.

Management review

F.

Monitoring performance

Questions # 27:

An audit team leader arrives at a steel fabrication organisation that manufactures fire escape stairs to carry out a Stage 2 certification audit. At a meeting with the EMS Manager, she is informed that they have secured their largest contract from a construction organisation to manufacture and install fire escape stairs. They appointed a subcontractor to perform the installation work. The EMS Manager wants the ISO 14001 audit extended to cover the installation site.

During the audit, a team member found that several complaints had been made to the organisation regarding their installation operators being seen to dispose of excess paint into the site drains, which breached legal requirements. The EMS Manager blames the contractors they had to take on because of the big contract. The auditor raises a nonconformance against clause 8.1 of ISO 14001.

Which one of the following statements would support this finding?

Options:

A.

There was no statement in the installation contract of the need for the subcontractor to comply with the EMS policy.

B.

There was no record that the operators were aware of the environmental risks associated with their work.

C.

The organisation did not provide the correct resources to prevent the environmental incidents from taking place.

D.

The organisation failed to check the competence of the operators to perform work in an environmentally friendly way.

Questions # 28:

Which one of the following outcomes of an audit does not require the auditee to respond?

Options:

A.

An opportunity for improvement.

B.

A conformity.

C.

A diverging opinion concerning the audit evidence.

D.

A non-conformity.

Questions # 29:

A multi-level shopping centre is open every day to the public from 09:00–21:00 hours. During an external audit of the centre to ISO 14001, you establish that there are 40 vending machines that are permanently switched on. Thirty of them do not sell perishable foodstuffs. You also note that there are eight escalators in the complex that run constantly during public access. When asked about environmental performance improvement objectives, the Centre Manager says that there are plans to increase the natural daylight by installing more skylights thus saving on lighting costs, but the estimated budget for this has not yet been approved by the board.

You: I note that energy consumption is a significant environmental aspect in the centre. How do you mitigate the impacts of this?

EMS Manager: We try to reduce our energy costs by negotiating a better deal from the energy company. We are considering changing to one that only supplies electricity from renewable sources.

You: What steps have you taken to reduce overall consumption?

EMS Manager: We conducted awareness training for staff. For example, turning off lights in staff areas not being used.

You: I see that the escalators account for the highest usage of energy. Are there any objectives to try and reduce this?

EMS Manager: No, it would be too costly to change them.

You: How do you measure electricity consumption?

EMS Manager: We have meters installed in each floor of the centre. We take readings every hour and we plot the consumption graph for every staff shift.

You continue the interview and find that energy consumption has increased steadily over the past five years. Select the two statements that are true.

Options:

A.

The centre staff are responsible for energy consumption in the staff areas.

B.

The vending machines are switched on permanently.

C.

The Centre Manager is trained in energy awareness.

D.

The organisation ' s energy supplier sources renewable energy.

E.

The escalators are switched on permanently.

F.

The organisation should take action to address its energy consumption.

Questions # 30:

Which one of the following is not part of the required knowledge of a technical expert appointed to an audit team?

Technical experts should know:

Options:

A.

The overall certification processes.

B.

The certification audit processes.

C.

When to provide advice to the audit team.

D.

How to raise a nonconformity report.

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