Pass the Salesforce Administrator Salesforce-Certified-Administrator Questions and answers with ExamsMirror

Splits is a feature that should be used to meet this requirement. Splits allows users to assign credit to opportunity team membersbased on the level of effort contributed by each person toward each deal. Users can create different types of splits, such as revenue or overlay splits, and specify the percentage or amount of credit for each team member. References:https://he lp.salesforce.com/s/articleView?id=sf.forecasts3_splits_overview.htm&type=5

Split views are a feature that allows users to view records as a split list on object home pages in Lightning Experience apps that use console navigation. Split views show records in two panes: a list view pane on the left and a record detail pane on the right. Users can switch between different list views and records without losing context or scrolling. However, split views are only available on standard objects such as accounts, contacts, leads, opportunities, cases, etc., and not on custom objects such as shipments. References:https://help.salesforce.com/s/articleView?id=sf.lex_split_view.htm &type=5

Two reasons that wouldprevent a user from being deactivated are that the user is part of a territory hierarchy or that the user is assigned in workflow email alert. A territory hierarchy is a structure that defines how territories are related to each other in Salesforce; if auser is part of a territory hierarchy, they cannot be deactivated until they are removed from all territories. A workflow email alert is an action that sends an email to one or more recipients when a workflow rule is triggered; if a user is assigned in workflow email alert, they cannot be deactivated until they are removed from all email alerts. The user being in a custom hierarchy field or being the highest role in role hierarchy are not reasons that would prevent deactivation; they may affect data visibility or record ownership after deactivation, but they do not block deactivation itself. References:https://help.salesforce.com/s/articleView?id=sf.u sers_deactivate_considerations.htm&type=5

Web-to-Case allows you to create cases from a form on your website.

References: https://help.salesforce.com/s/articleView?id=sf.customizesupport_web_to_case.htm &type=5

Making a field universally required is a way to ensure that the field needs to be filled on every record; it prevents users from saving a record without entering a value in that field. It canbe used to ensure that the billing system field needs to be filled on every invoice record by making it universally required in the field settings. Creating a process builder to set the field, defining an approval process for the child, or requiring the field on the record type are not ways to ensure that the field needs to be filled on every record; they either do not enforce data entry or only apply to certain scenarios or users. References:https://help.salesforce.com/s/article View?id=sf.customize_fields.htm&type=5

Flow Solutions are pre-built flows or templates that can be installed from AppExchange and customized to meet specificbusiness needs. For example, Flow Solutions can provide common use cases such as lead generation, document generation, payment processing, and more. In this case, the administrator can use a Flow Solution that provides a mortgage calculator and generates leads for loans. Flow Solutions are easy to install and configure, and can help save time and budget for projects. References:https://help.salesforce.com/s/articleVi ew?id=sf.flow_solutions.htm&type=5

To display only the proper lead sources based on the product category chosen, an administrator should create a dependency between the Product Category field and Lead Source field on Lead object. Adependency is a relationship between two picklist fields that restricts the values available in one picklist based on the value selected in another picklist. For example, an administrator can create a dependency that shows only Online Store and Social Media as lead sources if Product Category is Shoes, but shows only Trade Show and Magazine as lead sources if Product Category is Apparel. Creating apage layout for each category, creating business processes and record types for each category, or creating a single business process with record types for each category will not display only the proper lead sources based on the product category chosen. References:https://help.salesforce.com/s/articleView?id=sf.customize_dependent.htm &type=5

To share report folders with different groups of users with different levels of access, an administrator can use folder sharing settings under setup. Folder sharing settings allow administrators to share report folders with public groups, roles, roles and subordinates, territories, or portal roles with view or edit access. In this case, the administrator can share the Helpdesk folder with Support Agents with view access so they can run Helpdesk reports but not edit them; and share the R&D folder with Support Managers with edit access so they can view and edit R&D reports. References:https://help.salesforce.com/s/articleView?id=sf. reports_builder_folders_sharing.htm&type=5

Outboundmessage allows you to send information to an external system as part of a workflow rule or approval process. You can use outbound message to specify which fields to send and which endpoint URL to send them to.

References: https://help.salesforce.com/s/articleView?id=sf.workflow_om_considerations.htm &type=5 https://help.salesforce.com/s/articleView?id=sf.workflow_om_define.htm &type=5

Master-detail lookup is atype of relationship field that can be used to create a relationship between Account and Shoe and prevent orphaned Shoe records. Master-detail lookup establishes a parent-child relationship between two objects, where the parent record controls certain behaviors of the child record, such as security, ownership, and deletion. If the parent record is deleted, all the child records are deleted as well. References:https://help.salesforce.com/s/articleView?id=sf.relationships_considerations.htm&type=5