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Muting permission sets allow you to remove permissions that are granted by a permission set group.

References: https://help.salesforce.com/s/articleView?id=sf.perm_sets_muting.htm &type=5

To save time and budget, you can check the AppExchange for prebuilt solutions that can be easily customized for your needs. AppExchange is a marketplace for apps, components, and consulting services that extend Salesforce functionality.

References: https://appexchange.salesforce.com/

Assignment rules are tools that allow administrators to automatically route records to users or queues based on certaincriteria. For example, an assignment rule can assign cases to different queues based on case priority, origin, type, or other fields. Assignment rules can be triggered when records are created manually, via email, web, or API. Assignment rules consist of multiple rule entries that define the criteria and actions for each assignment scenario. References: https://help.salesforce.com/s/articleView?id=sf.customize_leadrules.htm &type=5https://help.salesforce.com/s/articleView?id=sf.customize_casesupport_assign.htm &type=5

Email-to-Case allows you to create cases from incoming emails. You need to enable this feature andset up routing addresses and case creation settings.

References: https://help.salesforce.com/s/articleView?id=sf.customizesupport_email_to_case.htm &type=5

To use Data Loader to mass import new records to a custom object from a new API, the administrator will need to append their security token at the end of their password to login. The security token is an alphanumeric code that is required for API access when logging in from an IP address that is not trusted by Salesforce. The security token can be obtained from the user’s personal settings or by resetting it via email. Adding a permissionset, resetting the password and the security token, or using the Data Import Tool are not necessary for using Data Loader. References: https://help.salesforce.com/s/articleView?id=sf.data_loader.htm &type=5https://help.salesforce.com/s/articleView?id=sf.security_token.htm &type=5

Validation rules allow you to prevent users from changing an opportunity close date to a date in the past.

References:https://help.salesforce.com/s/articleView?id=sf.validation_rules.htm &type=5

A list view is a feature that allows users to filter and display records based on certain criteria and fields. A Kanban view is a feature that allows users to view records as cards organized by columns that represent stages in a process such as opportunity stages or case statuses. Users can switch between list view and Kanban view by clicking on a toggle button on any object tab that supports Kanban view such as opportunities or cases. Users can also edit records by dragging and dropping cards from one column to another or by clicking on an inline edit icon on each card. In this case, the administrator can create a list view on the opportunity object that filters opportunities by expected close date in the next 90 days; and recommend users switch the view to Kanban to edit opportunities by drag and drop. References: https://help.salesforce.com/s/articleView?id=sf.lex_list_views.htm &type=5https://help.salesforce.com/s /articleView?id=sf.kanban_view.htm&type=5

To ensure extra steps only appear when creating open house records for condominiums, an administrator can use two methods: create two page layouts; and use business processes and record types to display appropriate picklist values. A page layout is a feature that allows administrators to control how fields, related lists, buttons, etc., are arranged on a record detail or edit page for each object. An administrator can create two page layouts for open house records - one for houses and one for condominiums - and include different fields or sections for each page layout based on their requirements. A business process is a feature that allows administrators to define and enforce stages that records must go through based on their record type such as lead status or opportunity stage. A record type is a feature that allows administrators to offer different business processes, picklist values, page layouts etc., to different usersbased on their profile or role. An administrator can create two record types for open house records - one for houses and one for condominiums - and assign different business processes and picklist values for each record type based on their requirements. References: https://help.salesforce.com/s/articleView?id=sf.customize_pagelayouts_overview.htm &type=5https:// help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5

To create a many-to-many relationship between two existing custom objects, the administrator needs to create a junction object that has two master-detail relationships, one to each ofthe custom objects. This will allow each record of one object to be linked to multiple records from another object and vice versa. References:https://hel p.salesforce.com/s/articleView?id=sf.relationships_manytomany.htm&type=5

Web-to-Case and Email-to-Case are two solutions that allow customers to create cases from a webform or an email. Web-to-Case generates HTML code for a web form that you can place on your website. Email-to-Case converts incoming emails into cases.

References: https://help.salesforce.com/s/articleView?id=sf.customizesupport_web_to_case.htm &type=5 https://help.salesforce.com/s/articleView?id=sf.customizesupport_email_to_case.htm &type=5