Pass the Salesforce Administrator Salesforce-Slack-Administrator Questions and answers with ExamsMirror

Slack domain claiming is:

"Only available on Enterprise Grid, allowing an organization to reserve its domain and prevent users from creating independent Slack workspaces with corporate emails."

Pro plan (A) cannot support domain claiming. EKM (B) secures encryption keys, unrelated to domain claiming. 2FA (D) enhances authentication but doesn’t block workspace creation.

(Reference: Slack Administration Study Guide - Domain Management on Enterprise Grid)

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Slack recommends for Enterprise Grid governance:

"Workspace creation requests should be routed to a private admin team for evaluation, ensuring that new workspaces align with business needs, security policies, and organizational strategy."

Public channels (A) expose sensitive administrative discussions. C and D bypass proper governance and risk fragmented Slack management.

(Reference: Slack Administration Study Guide - Workspace Creation and Governance)

Slack recommends using self-paced resources and workflows for onboarding:

"Workflow Builder allows admins to create automated onboarding workflows that include links to Help Center articles, internal documentation, and recorded webinars, enabling new users to learn at their own pace."

Hackathons (B) and Slack 101 live trainings (D) are great, but they are scheduled sessions, not self-paced. Custom bots (C) add overhead and are not necessary for scalable self-service onboarding.

(Reference: Slack Administration Study Guide - Onboarding Strategies Using Workflow Builder)

In Enterprise Grid, an org-wide channel is intended for communications relevant to all members across all workspaces. Slack documentation states:

"Org-wide channels are automatically shared with every workspace in your organization and should be used for information that applies to everyone, such as company-wide announcements."

Since a cross-functional project would involve specific participants and not the entire organization, a multi-workspace channel is a more appropriate and flexible solution.

(Reference: Slack Administration Study Guide - Enterprise Grid Channels and Communication Best Practices)

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According to Slack official documentation:

"Workspace analytics allows Workspace Owners and Admins to view data about members, channels, and activity within the workspace, including daily and weekly active users."

The Org Analytics Dashboard (A) is only available in Enterprise Grid. The Analytics Members Dashboard (C) focuses on member-specific stats, and Message Activity Analytics (D) focuses specifically on message data, not user activity overall.

(Reference: Slack Administration Study Guide - Workspace Analytics Overview)

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The most efficient method to ensure all users are automatically added is:

"Make the workspace a default workspace for the Enterprise Grid organization. This way, all current and future members will automatically be added without manual intervention."

Syncing IdP groups (Option D) could work but requires additional setup complexity and group management.

(Reference: Slack Administration Study Guide - Default Workspace Management in Enterprise Grid)

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Slack Connect discoverability must be enabled by an organization for others to search and find them:

"If an external organization has disabled Slack Connect Discoverability, they will not appear in search results, even if they use Slack."

It is not about whether you already have a Connect channel (A), or necessarily whether they are on a free plan (B — free plans can still accept Connect invites with some limitations). Option C (turning off Slack Connect entirely) would prevent channel creation but is not specifically why search would fail.

(Reference: Slack Administration Study Guide - Slack Connect Discoverability Settings)

When restricting channel creation to Workspace Admins, Slack’s best practices recommend:

"Admins should maintain familiarity with naming conventions to process channel requests consistently. Additionally, setting up a clear, efficient channel request process ensures members know how to request new channels and receive prompt responses."

Option B is incorrect — restricting channel creation usually increases the admin workload. Option D is not directly aligned with Slack best practices, as permissions to create channels would still be limited to Admins.

(Reference: Slack Administration Study Guide - Channel Management and Naming Governance)

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Slack app integration benefits state:

"Integrations allow users to interact with and get updates from external apps (like ServiceNow) directly within Slack, without leaving Slack."

Third-party access (A) is inaccurate. Completely avoiding login (C) isn't always true. Security (D) is still enforced when using integrated apps.

(Reference: Slack Administration Study Guide - App Integration Benefits)

Slack recommends:

"When social channels overwhelm the workspace and impact findability of work-related content, creating a separate workspace for social and community discussions helps maintain focus and discoverability."

Simply deleting channels (B, D) risks damaging community culture. Making channels multi-workspace (A) doesn’t solve workspace clutter — it just duplicates visibility.

(Reference: Slack Administration Study Guide - Workspace Design for Scalability and Discoverability)

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