SAP Certified Application Associate - SAP Field Service Management 2005 (C_C4H520_02) Practice Test

Questions # 21:

What are some of the main security characteristics of the SAP Field Service Management mobile app? Note: There are 2 correct answers to this question.

Options:

Advanced perimeter security

SSL-secured communication

Full backup protection of customer data

OAuth token for login-free access

Questions # 22:

What are the SAP Field Service Management service call statuses that can be mapped to ERP? Note: There are 3 correct answers to this question.

Options:

Ready to Plan

Planned

Technically Complete

Cancelled

Released

Questions # 23:

For which scenarios do you need a service call instead of an activity in SAP Field Service Management? Note: There are 2 correct answers to this question.

Options:

When you need to send an engineer to the customer

When you need to set up a meeting with the customer

When you need to record a problem for the customer

When you need to plan an appointment at the customer

Questions # 24:

What can you do using the data loader in the Master Data module? Note: There are 3 correct answers to this question.

Options:

Read data records.

Delete data records.

Merge data records.

Create data records.

Overwrite data records.

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