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Avaya
ACSS - 3000
78201X
Avaya IP Office Platform Support Certified Exam Questions and Answers

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Questions # 1:

Which two requirements are necessary for a Small Community Network (SCN) with Distributed Voicemail? (Select two.)

Options:

Installation of IIS on all Voicemail Pro servers

Support for Port 80

Local Host file

Preferred Edition Licenses on all IP Office systems

SMTP communication unblocked between Voicemail servers

Answer

B, E

Explanation

References:

https://downloads.avaya.com/css/P8/documents/100174760 Page: 133 to 140

Questions # 2:

When creating a Short Code to connect to a Voicemail Pro start point, which Short Code feature should you use to ensure correct execution?

Options:

Voicemail Call

Voicemail Off

Voicemail On

Voicemail Node

Answer

Explanation

References:

https://downloads.avaya.com/elmodocs2/ip_office/R4.1/Short_Codes.pdf

Questions # 3:

System Alarms can be viewed in two applications, but only one of them can generate alarm notification via email. Which application can send an email notification for an alarm?

Options:

Manager Application

Monitor Application

System Status Application

Web Manager Application

Answer

Questions # 4:

When backing up the Avaya IP Office™ solution with the Web Manager, and the Voicemail Pro Full Backup set is selected, which statement is true about the Voicemail Pro set that is chosen?

Options:

The backup for Voicemail Pro set, can only be selected as Full Backup.

The backup process for Voicemail sets backup the configuration, voicemail messages, and call flow custom entry prompts.

Only the Call Flow custom entry prompts are not backed up.

Both voicemail messages and custom entry prompts are not backed up.

Answer

Explanation

When performing a Voicemail Pro Full Backup using Web Manager, the backup includes the configuration, voicemail messages, and call flow custom entry prompts. This ensures that all important aspects of the Voicemail Pro setup, including recorded messages and personalized prompts, are backed up.

Questions # 5:

If ContactStore is running on a separate server from Voicemail Pro, a registry key must be set in the ContactStore server. What is the exact purpose of this registry key, which poses potential security risks if not set correctly?

Options:

It stores the ContactStore License in the server running ContactStore for auditing purposes.

It registers ContactStore with IP Office for seamless integration.

It tells ContactStore the exact location of the folder shared with Voicemail Pro for reliable communication.

It provides read/write access to browser users for easy management.

Answer

Questions # 6:

Which Protocol is used by one-X® Mobile to enable Instant Messaging outside of the IP Office network, and also provides encryption for secure communication?

Options:

HTML

XMPP

HTTP

TLS

Answer

Explanation

References:

https://downloads.avaya.com/css/P8/documents/100108040

Questions # 7:

What are two options to install licenses for an Avaya IP Office™ release 11 system? (Choose two.)

Options:

the ADI licenses that are installed locally on the Avaya IP Office™ system

the Avaya IP Office™ system connecting to a Media Manager server hosting the appropriate licenses

the PLDS license file that is installed locally on the Avaya IP Office™ system

the Avaya IP Office™ system connecting to a WebLM server hosting the appropriate licenses

Answer

C, D

Explanation

The PLDS license file that is installed locally on the Avaya IP Office™ system: The PLDS (Product Licensing and Delivery System) license file can be downloaded and installed locally on the Avaya IP Office™ system.

The Avaya IP Office™ system connecting to a WebLM server hosting the appropriate licenses: The WebLM (Web License Manager) server can host the licenses, and the Avaya IP Office™ system connects to this server to retrieve the licenses.

Questions # 8:

A law enforcement organization wants to enable full-time automated authenticated recordings of speech from people calling an anonymous tip line, which is included as an option in their auto attendant. What are the two essential steps required to set up Avaya Contact Recorder to achieve this objective? (Choose two.)

Options:

Create a user for the Tip Line calls with necessary privileges.

Configure a Tip Line folder in the Voicemail Pro drive with appropriate access controls.

Select the time profile for Recording with suitable policies.

Create a short code to start and stop recording with proper authorization.

Set the recording destination to VRLA with encryption and integrity protection.

Answer

A, E

Questions # 9:

When you erase security settings and set them back to default, which three passwords will you be prompted to change?

Options:

Administrator Password

Security Password

User Password

System Password

Voicemail Pro Password

Answer

A, B, D

Explanation

Administrator Password: This is the password used to access the administrative functions of the system.

Security Password: This password is used for security-related settings within the system.

System Password: This password is required to access and manage the system's configuration.

Questions # 10:

When upgrading from a release pre-11.1 to 11.1 or later, which Avaya IP Office™ platform is not affected by the change from CentOS6 to CentOS7?

Options:

PC based Avaya IP Office™ servers

Avaya IP Office™ 500V2 control unit

UCM

Virtualized Avaya IP Office™ servers

Answer

Explanation

The Avaya IP Office™ 500V2 control unit is not affected by the change from CentOS6 to CentOS7 when upgrading from a release prior to 11.1 to 11.1 or later. The CentOS6 to CentOS7 transition applies to the software-based solutions, like Virtualized Avaya IP Office™ servers or UCM, but the hardware-based Avaya IP Office™ 500V2 control unit is not impacted by this change.

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