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Avaya
ACSS - 3000
78201X
Avaya IP Office Platform Support Certified Exam Questions and Answers

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Viewing questions 41-50 out of questions

Questions # 41:

A customer has two main receptionists using SoftConsole, however, two back office workers have the SoftConsole on their PC to take calls and cover for the receptionists when they are away from their desk. During business hours, how many licenses are required for the two SoftConsoles?

Options:

Answer

Explanation

In this scenario, four SoftConsole licenses are required. Two for the main receptionists and two for the back-office workers who will cover the receptionists' duties.

Questions # 42:

A customer wants to enable a secondary dial tone when making outgoing calls for a specific group of users.

Where should this function be enabled?

Options:

on the User Telephony configuration

on the Short Code configuration

on the ARS table configuration

on the System Telephony configuration

Answer

Explanation

References:

https://downloads.avaya.com/elmodocs2/ip_office/R4.1/Short_Codes.pdf

Questions # 43:

After a failure of the original Primary Avaya IP Office™ server, a restore needs to be applied to a replacement Avaya IP Office™ server.

To generate a successful restore of the backup made of the original server, which two criteria should the replacement server have? (Choose two.)

Options:

a temporary IP address that does not match the IP of the original server

the same IP address as the original server

the same software version installed on it as the original server

the same system name as the original server

Answer

B, C

Explanation

The same IP address as the original server: The replacement server needs to have the same IP address as the original server for the system to recognize and apply the backup correctly.

The same software version installed on it as the original server: The replacement server must have the same software version as the original server to ensure compatibility with the backup, as the restore process might fail if there is a version mismatch.

Questions # 44:

To display Avaya IP Office™ resources including CPU utilization, Channel utilization, and license status, which application is used?

Options:

WebLM Application

Web Manager Application

System Monitor Application

System Status Application

Answer

Explanation

The System Status Application is used to display Avaya IP Office™ resources, including CPU utilization, channel utilization, and license status. This application allows administrators to monitor the system’s health and resource usage, ensuring the system is operating optimally.

Questions # 45:

For trunks with a combo card, which two types of interfaces could be present for connecting to Analog or Digital trunk lines? (Choose two.)

Options:

BRI

E&M

SIP

Analog

PRI

Answer

A, D

Explanation

References:

https://downloads.avaya.com/css/P8/documents/100075176

Questions # 46:

A customer's primary number is directed to the VM: Main destination in the incoming call route menu. Where should you look to ensure that these calls are being routed correctly?

Options:

Voicemail Pro Modules

Auto Attendant Menus

Hunt Group Configuration

User Extension Settings

Answer

Questions # 47:

The Avaya IP Office™ 500V2 can have a maximum of two Combination Cards installed at the same time.

What are the two versions of Avaya IP Office™ Combination Cards that are available? (Choose two.)

Options:

PRI Trunk Version: 6 DS, 2 POTS, 4 PRI, and 10 VCM

Analog Trunk Version: 6 DS, 2 POTS, 4 Analog trunks, and 10 VCM

SIP Trunk Version: 6 DS, 2 POTS, 4 SIP trunks, and 10 VCM

E&M Trunk Version: 6 DS, 2 POTS, 4 E&M, and 10 VCM

BRI Trunk Version: 6 DS, 2 POTS, 4 BRI, and 10 VCM

Answer

Explanation

The Avaya IP Office™ 500V2 supports two versions of the Combination Cards:

The Analog Trunk Version provides support for 6 DS, 2 POTS, 4 Analog trunks, and 10 VCM channels.

The BRI Trunk Version offers 6 DS, 2 POTS, 4 BRI trunks, and 10 VCM channels.

These two versions allow for various types of trunk configurations for connecting the system to external networks.

Questions # 48:

Time profiles can be used to automate a customer out-of-hours setting. It is also possible to override these times manually to either deactivate or activate the time profile.

To allow the customer to set or clear the time profile, what can you create?

Options:

Time Profile

Short Code

Hunt Group

Directory Number

Answer

Explanation

To allow the customer to manually set or clear the time profile, a Short Code can be created. Short codes can be configured to activate or deactivate time profiles, enabling the customer to override the automated time profile settings as needed.

Questions # 49:

Assuming the Security setting is at its default status, which Service User in Security Administration is responsible for the Avaya IP Office™ user synchronization between the Avaya IP Office™ server and one-X® Portal?

Options:

ServiceUser

EnhTcpaService

Administrator

BusinessPartner

Answer

Explanation

The ServiceUser in Security Administration is responsible for the Avaya IP Office™ user synchronization between the Avaya IP Office™ server and one-X® Portal. This user is typically used for system-level access and management tasks, such as synchronization and integration with other applications like the one-X® Portal.

Questions # 50:

A customer requests to hear a secondary dial-tone when making outgoing calls. Where is this function enabled?