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Questions # 1:

Select the quality associated with effective coaching and mentoring for each of the descriptions below:

Question # 1

Options:

Questions # 2:

University researchers want the government of Country Y to invest in the creation of a database of information about the lives of people who have lived in the country during the past 300 years. 

 

Population information is based on official registers of data about individual people. This data will include the person's name, the dates they were born, the names of their parents, the names of partners if they decide to marry, the names and dates of birth of their children and, finally, the person's date of death and cause of death. In the past this information was recorded on paper by hand, but today there are an increasing number of computerised databases that record this information. This will include data about the 58 million people alive in Country Y at the moment.

 

Additional data may come from government questionnaires that are circulated once every 10 years and completed by every household in Country Y all on the same day of that year. 

 

The system is intended to help the researchers analyse demographic change but it will also be useful to people who want to identify who their ancestors were and the links between families.

 

What THREE obstacles will the University researchers face in developing and implementing this system?

Options:

A.

This is a very large and expensive project for which the benefits will not be clear until it has been implemented.

B.

The data will be in many different forms and will be very hard to standardise and put into digital form.

C.

There may be resistance from members of the population to sharing this data and making it public.

D.

No database systems have been developed yet that are able to store, cross reference, search and report on this much data. 

E.

The individual data does not provide a comprehensive picture of the factors the researchers are interested in.

Questions # 3:

BBB operates a national mobile phone (cell phone) network in one country. It is considering investing in upgrading its network to 4th Generation (4G) by providing an improved bandwidth that will enable its customers faster access to the Internet.

 

The investment will cost $29 million which BBB's institutional investors have agreed to provide by subscribing to a rights issue. This is because management has informed institutional investors that a rival is already offering 4G and that this is taking customers away from BBB because BBB's network is now regarded as too slow. BBB's remaining customers have shown a willingness to pay extra for 4G and overall the investment will have a positive net present value.

 

Which of the following statements are correct?

 

Select ALL that apply.

Options:

A.

BBB will gain a first mover advantage.

B.

It provides a market development opportunity for BBB.

C.

There is stakeholder approval for the investment.

D.

It is essential given the strategic threats to BBB.

E.

There are sufficient investment funds available.

Questions # 4:

Which of the following did Johnson, Scholes and Whittington identify as success criteria for the evaluation of strategic options?

 

Select ALL that apply.

Options:

A.

Suitability

B.

Affordability

C.

Feasibility

D.

Acceptability

E.

Durability

Questions # 5:

Using Earl's 'Three levels of IT strategy' framework, which one of the following activities would occur as part of an Information Systems (IS) strategy?

Options:

A.

Design of key performance measures for an information system.

B.

Employing an IT Director to control the Organization's information system.

C.

Selection of the hardware for a new Information system.

D.

Evaluation of an SBU's information system to ensure that it continues to meet customer needs.

Questions # 6:

TTT is a software design company which has grown successfully over the last 8 years. It has been highly innovative and often collaborates with a number of external partners to produce high quality, innovative software for a wide range of customers.

 

TTT's owner, K, has been a driving force behind its success. He spends a great deal of time analysing what is happening in the marketplace and trying to predict what customers need from TTT, through a network of industry contacts. He has a strong vision for TTT and communicates this, with conviction, to his staff in regular face to face meetings. He recognises and rewards his staff when new developments are undertaken and completed successfully and believes that if staff feel appreciated, then they will be more motivated to succeed. 

 

Which THREE of the following skills for a leader in a change adept Organization does K demonstrate?

Options:

A.

Tuning into the environment

B.

Building coalitions

C.

Communicating a compelling aspiration

D.

Learning to persevere

E.

Making everyone a hero

Questions # 7:

A fresh-food packaging manufacturer has recently changed the design of its packaging in order to reduce the amount of non-recyclable material. Its immediate customer, a large fresh-food wholesaler, does not see the need for this re-design as it believes that it will adversely affect the storage of the fresh food. However, the final customer, a large supermaket chain, has expressed strong interest in the new packaging design, as the supermarket chain has strict Corporate Social Responsibility targets to achieve.

 

Which of the following statements most appropriately describes the situation outlined above, from the perspective of the fresh-food packaging manufacturer?

Options:

A.

Value Chain management

B.

Upstream supply chain management

C.

Downstream supply chain management

D.

Pull supply chain management

Questions # 8:

RRR is a large insurance company specialising in home and property insurance. It uses a highly sophisticated information system which it uses to process its insurance claims efficiently and effectively. It also holds a vast database of customer information and records. RRR's staff are very highly trained and considered to be the leading specialists in the industry. 

 

Which category of intellectual capital is NOT present in the description of RRR above?

Options:

A.

Human capiltal

B.

Innovation capital

C.

Customer capital

D.

Organizational capital

Questions # 9:

GGG is a manufacturer of four different components produced in four separate facilities. The Production Director has sufficient funds to modernise one of the facilities.  GGG's decision rule in these circumstances is that investment is permissible in either a 'Cash Cow' or a 'Star' but not a 'Dog' or a 'Problem Child?'. Which facility should be modernised?

Options:

A.

Facility A produces a component with a relative market share of 1:5. Its current market growth rate is 4.5%.

B.

Facility B produces a component with a relative market share of 1:4. Its current market growth rate is 9%.

C.

Facility C produces a component with a relative market share of 3:1. Its current market growth rate is 11%.

D.

Facility D produces a component with a relative market share of 1:6. Its current market growth rate is 10%.

Questions # 10:

AB uses Johnson, Scholes and Whittington's criteria of 'Feasibility and Acceptability' to evaluate potential strategies. AB has begun a project to re-engineer its best selling product.

Apply the appropriate criterion to each of the questions below:

Question # 10

Options:

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